Top Cream Tours and Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2013)
- Member Of:
- KWS, Magical Kenya & TRA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $130 to $700 per person per day (USD, excl. int'l flights)
Reviews
US
Email Avery | under20 years of age | Experience level: first safari
Top Cream manages clients perfectly and delivers the best bang for you buck on a Kenyan safari.
Top Cream did an excellent job of making my family and I feel at ease and supported while in Kenya! They made sure to discuss what was provided and made sure everyone was on the same page; even when our luggage was lost, Erastus worked tirelessly to retrieve it and get it back to us promptly. The management side of Top Cream is superb and willing to work with you on any concern. On the actual safari, we were even more blown away. David, our guide, was magnificent. He is incredibly knowledgable, on-task, and funny. We were amazed at every turn in each of the parks we visited. The accommodations lined up for us were excellent with absolutely zero complications. Even more, David understood my passion for birds, and would cater to my camera, keeping an eye out for the Big 5 as well as the odd bustard or stork. Kenya blew us away and we only have Top Cream to thank for making it all so seamless and perfect. I will hopefully be seeing them again shortly; absolute best bang for your buck on a Kenyan safari!
US
Email Avid | 20-35 years of age | Experience level: first safari
Give Top Cream Safari a chance and they'll impress. Trustworthy/great communication, simply the best
Mini Version: We went for a 5 day Safari and the communication, service and friendliness of this tour operator is something you not only need but want when you are checking off this bucket list item. HIGHLY RECOMMENDED.
Now to the long version:
Before arriving in Kenya:
We decided on going to Kenya after I was dragging my feet for several years. I started reaching out to multiple tour operators in both Kenya and Tanzania. We settled on Kenya because of the direct flight from JFK so I narrowed the search down to tour operators in Kenya, and as you know by this point probably there are quite a few of them. What narrowed down my decision to choosing Top Cream tours initially was the price they provided for the same service others were offering however this wasn't the deciding factor. We had the choice narrowed to a few but when you are sitting thousands of miles away and contemplating whether to trust a tour operator with no presence in major travel review sites, it was this tour operators instant and courteous communication that made me pick them and we are so glad we did!
After arrival in Kenya:
Erastus made sure to visit us in the hotel to go over the tour details and provide us a receipt for the payments we did online and in person. He brought the drive with himself so we get aquatinted. John(our driver) is a fantastic tour guide, we are quite people and enjoy our times away from the hustle of NYC and John gave us the quite ride we needed, with his driving we felt safe and had no problem communicating any changes or requests.
Throughout the trip the tour operator made sure to reach out to us to make sure we are all good and don't have any issues, we even decided mid-tour to extend the trip 1 day beyond what we initially planned for and they were so accommodating. We left all the decisions at their mercy and were not disappointed at all.
On our way to airport Erastus made sure to meet us and make sure we have had a good time. They even walked us to the gates. After we returned home, they reached out and made sure we are safe and that we were happy with their services.
One of the concerns I had was deciding between the Jeep and the Van, We chose to go with the latter and I can tel you the quality of the Van they provided was very good and we felt very confident that it won't leave us stranded. I doubt it would be any different for the Jeep so book with confidence.
Disclosure: I have not been paid or compensated in for this review in any way.
RU
Email Alexsey Loginov | 20-35 years of age | Experience level: first safari
Thank you Top Cream Safary Tours.It was fantastic!!!Thank you Erastus, thank you Newtoun!!!!!
Excellent!!!Good communication, hotels, car, service!!! And there were very many animals.It was amazing!!!
DK
Email Nick | 20-35 years of age | Experience level: first safari
The best safari experience and operator in Kenya. :)
Top cream lived up to our expectations and the actual services were very much in line with what was committed. They were very prompt in responding to our queries pre-booking and ensured that we were given all required information for us to make an informed choice. Once in Kenya, Mr. Erastus (Manager) greeted us at the aiport just before our safari and briefed us about the safari in Kenya.
The Safari in itself was well planned by Mr. Erastus (Manager) and John which was our guide/driver for the entire trip.
John was well informed, communicated really well, was funny and entertaining at the very beginning.
We felt safe with John right from the moment we left Nairobi and went on safari.
Overall, highly recommend these guys!
SE
Email Jessica | 35-50 years of age | Experience level: first safari
Great safari and with great guides
We went for a 3 night safari (1 night in Lake Nakuru and 2 nights in Maasai Mara). Topcream picked us up from the hotel and had a short briefing, to go through the whole trip, before leaving. We are very happy with the treatment from topcream and the safari.
Pros:
The people at Topcream are very friendly, helpful and was answering all the question that the safari newbies (like us) are asking. Our guide, John, was an excellent guide and driver. We felt very comfortable in his present. He had a deep knowledge about the areas and the animals that we where visiting. And was a very nice person (which is very important since you're are hanging with the guide a lot during the safari).
Cons:
The boat trip, in Lake Naivasha, that was offering (not included in the safari) was not a big hit.
IT
Email Bianca | 20-35 years of age | Experience level: first safari
Very organised and nice people! Amazing accommodations and safariguide ! Five star
Our experience with top cream safari was excellent. Erastus was incredibly kind and helpful and organised all our 8 days Safari in a superp way. Of course it was a bit expensive for us but all lived the expectations. Our lodges and camp were incredibly beautiful and our driver Jhon was kind and skilled. Really recommend them !
IT
Email Giovanni | 20-35 years of age | Experience level: over 5 safaris
Absolutely perfect and amazing!
We had an amazing time .. 8 days Safari trip in kenya perfectly organized by top cream tours. Everything was perfect and would recommend to anyone becuase they can tailor and customize the trip impeccably.
AE
Email Sandra | 35-50 years of age | Experience level: first safari
Excellent Planning and nice choice of accommodation
We found this tour operator excellent in communications and choice of services and accommodation.
Prices seemed to be reasonable and they were reliable and staff was very nice.
We will be happy to use this tour operator again in the future.
AE
Email Cherine | 35-50 years of age | Experience level: 2-5 safaris
Top Cream helped to organise a wonderful trip to see Gorillas in Uganda
Top Cream were very professional and hardworking. They helped us to organise a lovely trip to Uganda to see the Gorillas. We stayed at Maranda lodge which had the added benefit of being next to the lake and having lake activities. Other lodges are nearer to the gorillas but would have potentially more limited other activities. We also did a community walk which was a good way to see the local community.
Top Cream were able to secure gorilla permits and hotel even though we booked very late and in peak season. As compared to other travel agencies, they were better value for money as we had flights included whereas other tour companies were offering less for the same money (ie with a 7-8 hour road trip rather than flights). The flight is an experience in itself and worth trying because you are flying low and see amazing scenery. When I accidentally paid twice - Top Cream promptly arranged to refund the money. All the partners who did pick ups were really pleasant to deal with and showed up on time.
I would definitely use them again for a trip in Africa - and not just for Kenyan tours.
Email Witness | 20-35 years of age | Experience level: 2-5 safaris
This is my second time to travel with Top Cream Tours, very well organized trip. Had a Great Time
Very well organized as I excepted, Excellent Guides are well trained and have good information about Nature and Wildlife.