Top Cream Tours and Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2013)
- Member Of:
- KWS, Magical Kenya & TRA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $130 to $700 per person per day (USD, excl. int'l flights)
Reviews
EG
Email Mohammed essam | 20-35 years of age | Experience level: first safari
Was an amazing trip, the driver roony was excellent and erastus who organized our trip was helpful
I went to 9 days private safari with them in kenya, it was my first time to go safari, so i had alot of concerns before i made the deal with top cream, but just as i arrived there everything was pretty good, the tour was well organised, good vehicles condition, and erastus was very helpful and roony the driver good ask for him when you go with top cream
PL
Email Mateo | 35-50 years of age | Experience level: 2-5 safaris
Trustworthy and reliable safari operator
We chose Top Cream Tours and Safaris because we had best communication with them at the stage of planning and cost estimation. They provided us with all information by email almost
immediately. We could choose the National Parks we wanted to visit and the standard of accomodation.
The rest was very simple – everything was just as we set in plan.
Friendly and fluently English speaking driver – Mr David – was patiently waiting for us at the airport. All hotels and nature attraction were exactly according to our plan.
We saw amazing landscapes and animals of Amboseli, Nakuru, Elementaita and Masai Mara. We had great fun at Nyeri River rafting. Mr David drove almost 2000 km always having for us good mood and patiens for our questions. Only rhinoceros kept long distance from us so we couldn’t look into their eyes – naughty rhinos!
On the way to following Parks, cars always stops at souvenirs shops witch are actually 3-5 times more expensive than regular shops in Nairobi or Mombasa, however you are not obligated to buy absolutely anything and there are clean free toilets. So let them stop there!
We spent one week on the safari and all got healthy and happy back home.
We are very contented with service of Top Cream Tours and Safaris and we highly reccomend it.
US
Email Avid | 20-35 years of age | Experience level: first safari
Give Top Cream Safari a chance and they'll impress. Trustworthy/great communication, simply the best
Mini Version: We went for a 5 day Safari and the communication, service and friendliness of this tour operator is something you not only need but want when you are checking off this bucket list item. HIGHLY RECOMMENDED.
Now to the long version:
Before arriving in Kenya:
We decided on going to Kenya after I was dragging my feet for several years. I started reaching out to multiple tour operators in both Kenya and Tanzania. We settled on Kenya because of the direct flight from JFK so I narrowed the search down to tour operators in Kenya, and as you know by this point probably there are quite a few of them. What narrowed down my decision to choosing Top Cream tours initially was the price they provided for the same service others were offering however this wasn't the deciding factor. We had the choice narrowed to a few but when you are sitting thousands of miles away and contemplating whether to trust a tour operator with no presence in major travel review sites, it was this tour operators instant and courteous communication that made me pick them and we are so glad we did!
After arrival in Kenya:
Erastus made sure to visit us in the hotel to go over the tour details and provide us a receipt for the payments we did online and in person. He brought the drive with himself so we get aquatinted. John(our driver) is a fantastic tour guide, we are quite people and enjoy our times away from the hustle of NYC and John gave us the quite ride we needed, with his driving we felt safe and had no problem communicating any changes or requests.
Throughout the trip the tour operator made sure to reach out to us to make sure we are all good and don't have any issues, we even decided mid-tour to extend the trip 1 day beyond what we initially planned for and they were so accommodating. We left all the decisions at their mercy and were not disappointed at all.
On our way to airport Erastus made sure to meet us and make sure we have had a good time. They even walked us to the gates. After we returned home, they reached out and made sure we are safe and that we were happy with their services.
One of the concerns I had was deciding between the Jeep and the Van, We chose to go with the latter and I can tel you the quality of the Van they provided was very good and we felt very confident that it won't leave us stranded. I doubt it would be any different for the Jeep so book with confidence.
Disclosure: I have not been paid or compensated in for this review in any way.
AE
Email AyeshA | 20-35 years of age | Experience level: first safari
Best first Safari ever!
Top creams were very professional from day one and mad us feel very constable with all the arrangements. Extremely flexible with the pick up and drop off times and location. We also had a great tour guide who made the entire experience a lot of fun for us. Definitely coming back again and going with top creams! High recommended!!
US
Email Avery | under20 years of age | Experience level: first safari
Top Cream manages clients perfectly and delivers the best bang for you buck on a Kenyan safari.
Top Cream did an excellent job of making my family and I feel at ease and supported while in Kenya! They made sure to discuss what was provided and made sure everyone was on the same page; even when our luggage was lost, Erastus worked tirelessly to retrieve it and get it back to us promptly. The management side of Top Cream is superb and willing to work with you on any concern. On the actual safari, we were even more blown away. David, our guide, was magnificent. He is incredibly knowledgable, on-task, and funny. We were amazed at every turn in each of the parks we visited. The accommodations lined up for us were excellent with absolutely zero complications. Even more, David understood my passion for birds, and would cater to my camera, keeping an eye out for the Big 5 as well as the odd bustard or stork. Kenya blew us away and we only have Top Cream to thank for making it all so seamless and perfect. I will hopefully be seeing them again shortly; absolute best bang for your buck on a Kenyan safari!
Email Ali | 20-35 years of age | Experience level: 2-5 safaris
Excellent tour company
I chose to go with Top Creams because they were the most organised and responsive company. Erastus was easily in touch throughout and regularly checked in to make sure we were enjoying our safari. We had an amazing time and would recommend this company to anyone looking to do a safari
Top Cream Tours and Safaris made our dream safari a reality.
We contacted more than ten tour operators asking for a proposal for a custom safari program and Top Cream was the first and only company to respond to us with an itinerary that perfectly matched what we requested. Erastus was very helpful and responsive from start to finish, working with us to remain within our budget and ensure that our trip went smoothly. He even checked in after to be sure we returned safely. During the safaris, our guide, David, was extremely knowledgeable and accommodating. He knew exactly where to go to find the most amazing encounters and went the extra mile to seek the animals he knew we liked. Our expectations were met and exceeded.
US
Email Suresh D | 50-65 years of age | Experience level: first safari
Prompt response and very helpful in trying situations
Communication was top notch. The service provided is very good and price for the total safari was very reasonable. Tour manager Erastus is very friendly and provided a lot of information during the briefing session the day before the tour began to prep us. The guide/driver George is very knowledgeable and enthusiastic about the park and had very good conversations with my family. The car broke down during the drive to the park and both Erastus and George did their best to make the trip go without a hitch by arranging our journey without any trouble. Overall Top Cream is a very good operator who puts customer service at the forefront. Only thing that they could have provided a better/newer vehicle and the balloon company they used was not up to the expectations.
PK
Email samina | 35-50 years of age | Experience level: first safari
Experienced a superb safari with budget
I chose 3 days budget safari.I arrived to Nairobi on 16 August.On next day morning safari team picked me from hotel.Honestly i was not expecting too much as it was budget safari but i had great time.Our group was of nine people with pop up van.Our driver has enough knowledge.He tried to give us better view of the wildlife so we could make good pictures. Accommodation was also good as luckily i was alone in my tent after 1st night as my other friend left in next morning.Food was amazing.Buffet breakfast ,lunch and dinner.Even 1 lunch we had while we were on game drive was very nicely organized.I visited Masai Mara village also and paid only 10 USD. Overall my Safari trip with TopCream was excellent.I will recommend it to others also.Very economic but beyond my expectations.
CA
Email Sean & Sarah | 20-35 years of age | Experience level: first safari
Amazing experience and great service made our trip unforgettable!
We were very happy with the service and communications from the team at Top Cream Safaris. After inquiring with 4-5 different providers, the thing that stood out most was the responsiveness of Erastus in answering all of our questions, providing helpful explanations of the options, and making us feel comfortable with choosing Top Cream. The trip itself was amazing, they dealt with everything and made it a very easy experience. We loved the experience we had in Masai Mara, the guides were knowledgeable and helped us see some wildlife sights that we likely wouldn't have seen with other companies. Erastus checked in with us frequently to ensure our expectations were met (and they were). Overall, we highly recommend Top Cream Safaris