Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 56
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 62 Reviews
pravinp   –  
India IN
Visited: September 2019 Reviewed: Oct 1, 2019

Email pravinp  |  50-65 years of age  |  Experience level: first safari

Excellent connect
4/5

Mr Erastmus was very prompt in communication - when we arrived in Kenya - he explained itinerary in detail. The tour was largely good - there was small hiccup which was clarified by him . Overall pleased with the tour as safety , lodges , meals , animal sightings were perfect.

Pierre   –  
France FR
Visited: February 2020 Reviewed: Mar 8, 2020

Email Pierre  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome
5/5

We highly recommend Top Cream agency for its seriousness and its excellent services. We called upon this agency during the week of February 9-16, 2020 and everything went perfectly well. The program was very well designed and the guide David was really very friendly and very competent. This is a serious agency that takes good care of its clients, you can call on them with your eyes closed !

Amir   –  
United States US
Visited: November 2019 Reviewed: Dec 11, 2019

Email Amir  |  35-50 years of age  |  Experience level: first safari

Highly Recommended! Fun, Exiting, and To the Point.
5/5

My girlfriend and I decided to plan a getaway roughly 2, 3 months ago and we came up with the idea of discovering Kenya wildlife. We did not have enough time and the fact that we had hundreds of options (locations, tour agencies, prices,...) was really confusing. Recommended by one of my friends we decided to plan a 6 day Safari tour (Ambosseli, Nakuru, and Masai Mara) with Top Cream Safari. We were really lucky to plan this amazing trip in short notice with this provider. The manager (Erastus) was really professional and friendly, the response time and communication (through email, whats-app,..) could not be better, all the trip schedule/itineraries from the airport pickup to drop off was provided in detail , and the price quote (including complimentary upgrades) was so tempting.
The driver (David) was the other high point of this trip. He was friendly, knowledgeable, fun, and experienced with eagle eyes. (you really need an experienced driver with good eyes to spot the wildlife)
Everything went great according to the itinerary.
I am somewhat picky about the details, however I would say this experience was our best adventure so far and beyond our expectations. Highly recommended!

Karen   –  
United Kingdom UK
Visited: October 2019 Reviewed: Nov 27, 2019

Email Karen

Top Cream provided a wonderful experience for our family
5/5

Top Cream suggested great lodges to choose from for our trip, and our driver provided a wonderful experience during our tour. The itinerary they suggested worked out really well for our family, allowing us downtime during the day to enjoy some swimming and to relax. I would highly recommend them.

Sean & Sarah   –  
Canada CA
Visited: September 2019 Reviewed: Sep 14, 2019

Email Sean & Sarah  |  20-35 years of age  |  Experience level: first safari

Amazing experience and great service made our trip unforgettable!
5/5

We were very happy with the service and communications from the team at Top Cream Safaris. After inquiring with 4-5 different providers, the thing that stood out most was the responsiveness of Erastus in answering all of our questions, providing helpful explanations of the options, and making us feel comfortable with choosing Top Cream. The trip itself was amazing, they dealt with everything and made it a very easy experience. We loved the experience we had in Masai Mara, the guides were knowledgeable and helped us see some wildlife sights that we likely wouldn't have seen with other companies. Erastus checked in with us frequently to ensure our expectations were met (and they were). Overall, we highly recommend Top Cream Safaris

samina   –  
Pakistan PK
Visited: August 2019 Reviewed: Sep 2, 2019

Email samina  |  35-50 years of age  |  Experience level: first safari

Experienced a superb safari with budget
5/5

I chose 3 days budget safari.I arrived to Nairobi on 16 August.On next day morning safari team picked me from hotel.Honestly i was not expecting too much as it was budget safari but i had great time.Our group was of nine people with pop up van.Our driver has enough knowledge.He tried to give us better view of the wildlife so we could make good pictures. Accommodation was also good as luckily i was alone in my tent after 1st night as my other friend left in next morning.Food was amazing.Buffet breakfast ,lunch and dinner.Even 1 lunch we had while we were on game drive was very nicely organized.I visited Masai Mara village also and paid only 10 USD. Overall my Safari trip with TopCream was excellent.I will recommend it to others also.Very economic but beyond my expectations.

Suresh D   –  
United States US
Visited: August 2019 Reviewed: Aug 22, 2019

Email Suresh D  |  50-65 years of age  |  Experience level: first safari

Prompt response and very helpful in trying situations
4/5

Communication was top notch. The service provided is very good and price for the total safari was very reasonable. Tour manager Erastus is very friendly and provided a lot of information during the briefing session the day before the tour began to prep us. The guide/driver George is very knowledgeable and enthusiastic about the park and had very good conversations with my family. The car broke down during the drive to the park and both Erastus and George did their best to make the trip go without a hitch by arranging our journey without any trouble. Overall Top Cream is a very good operator who puts customer service at the forefront. Only thing that they could have provided a better/newer vehicle and the balloon company they used was not up to the expectations.

Agnieszka   –  
Poland PL
Visited: January 2021 Reviewed: Feb 12, 2021

Email Agnieszka  |  50-65 years of age  |  Experience level: 2-5 safaris

Dream come true holidays
5/5

Everything was exellent.Communication was very good.Our driver Edward was very kind and sympathetic.The safari was planned well.We saw planty of animals and we spend wonderful time in Tanzania and Kenya.Our tour operator was flexible and he fulfilled our expectations.Thank you very much!

MARIUSZ MIKOLAJCZAK   –  
Poland PL
Visited: January 2021 Reviewed: Feb 5, 2021

Email MARIUSZ MIKOLAJCZAK  |  50-65 years of age  |  Experience level: 2-5 safaris

Super trip
5/5

Super driver .Very good acomodation.Service and living super

Joyce K.   –  
Kenya KE
Visited: February 2020 Reviewed: Aug 20, 2020

Email Joyce K.  |  35-50 years of age  |  Experience level: over 5 safaris

The advice of the choice of Sites was helpful
5/5

The services offered were more than we expected. All the information offered to aid in decision making was as per the decryption offered to us and my family and I enjoyed and appreciated the tour

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 56
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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