Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 229
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 239 Reviews
Kevin   –  
United States US
Visited: January 2025 Reviewed: Jan 15, 2025

Email Kevin

Wonderful from start to finish
5/5

We did a combo of gorillas in Congo, and then chimps and safari in Rwanda. Every aspect of the travel was planned well and everything was very easy to manage. Our guide was wonderful and knew a tremendous amount about both the wildlife, and the country itself. His knowledge and friendliness made this a great trip.

Jason Jahn   –  
United States US
Visited: December 2024 Reviewed: Jan 13, 2025

Email Jason Jahn  |  35-50 years of age  |  Experience level: first safari

An Unforgettable Journey Through Rwanda
5/5

I had an incredible experience with Golden Rwanda Safaris and highly recommend them to anyone traveling to Rwanda. When I started the process of selecting a tour operator, I reached out to about ten different companies with the same itinerary. Golden Rwanda Safaris stood out immediately for their competitive pricing and quick, clear communication. They made everything easy and seamless.

After booking, they provided copies of all my permits within days, and I was able to independently confirm their validity with the Rwanda Development Board - something I was worried about for such an expensive trip. My guide for the week, Dady, reached out to me about 24 hours before my arrival and assured me he'd be waiting for me at the airport for my 4 AM flight. True to his word, he was there, ready to be my guide, driver, and new best friend for the week.

I was traveling solo and admittedly nervous since it was my first trip to Africa, but Dady immediately put me at ease. Not only did I learn that Rwanda is the safest country in Africa (I honestly felt safer there than in New York City), but Dady’s guidance and care made the trip even more special. We had a Toyota Land Cruiser 4x4 (so glad I had someone else driving, some of the roads definitely require expertise), and he tailored every part of the itinerary to my preferences and pace.

For example, I’m the kind of person who speeds through museums, and Dady helped me focus on the highlights at the Genocide Museum, which was incredibly moving and insightful. He also set realistic expectations for activities—like assuring me I’d only need about an hour of mountain biking in "The Land of a Thousand Hills." He was absolutely right, and I ended up calling him to pick me up early in the jeep, haha.

The rest of the itinerary was perfectly planned. The six-hour hike to Dian Fossey’s tomb was a standout—breathtaking views and definitely worth hiring a porter to help navigate the terrain. Kayaking through rice and tea fields was another highlight, with local farmers waving as I passed. And, of course, the gorilla trekking was insanely out of this world. Dady made sure I got a medium-level trek (exactly what I wanted), and his connections clearly paid off—I had a fantastic experience with an amazing gorilla family.

Dady always felt like my advocate, whether he was helping me understand fair prices with vendors or ensuring I had the best possible experience on excursions. His relationships with local guides and officials were evident and made everything run smoothly.

Only two minor critiques: after I paid, the company wasn’t quite as responsive as they were during the booking process—sometimes taking up to a week to respond to emails (so make sure you ask all your questions before you book and have a good idea of any activities you might be interested in). And there was a slight miscommunication about whether mountain biking was included in my package, but it was an honest mistake that was resolved within minutes, so it wasn’t a big deal and didn't distract from the experience

Overall, Golden Rwanda Safaris delivered a magical and unforgettable experience. Rwanda itself took my breath away—the rolling hills, lush landscapes, and warm hospitality are unlike anything I’ve experienced before. I’ve told all my friends that after three weeks in Africa, Rwanda was my absolute favorite. If you’re considering a trip, definitely check out Frank and Golden Rwanda Safaris—.

Enzo Lauber   –  
Austria AT
Visited: December 2024 Reviewed: Jan 6, 2025

Email Enzo Lauber  |  50-65 years of age  |  Experience level: over 5 safaris

Outstanding Performance
5/5

I am extremly happy to have chosen Golden Rwanda Safaris
it was perfectly organised and the accomodation was wonderfully selected
Additionally the guide Taufique was extremly skilfull willing to do additional location, by the he was socially well interacted..

Lorcan   –  
Ireland IE
Visited: January 2025 Reviewed: Jan 5, 2025

Email Lorcan

Knowledgable, great flexibility and communication and overall an excellent service
5/5

The best thing about our trip was our tour guide Sufiani. He was personable, friendly, knowledgeable and flexible with our plans. We did Gorilla trekking, river canoeing and also visited some local villages and museums. It was easy to communicate with Golden Rwanda, very quick to respond to emails in advance and Sufiani was only a WhatsApp away.

Julia   –  
United Arab Emirates AE
Visited: December 2024 Reviewed: Dec 26, 2024

Email Julia  |  35-50 years of age  |  Experience level: over 5 safaris

Very well-planned and well-organized trip above expectations
5/5

It was an amazing experience way above expectations:
- the country is amazingly clean and beautiful
- the experiences are very well-organized, timely, well-guided
I did not expect the monkeys to let people come over so close, to be so relaxed with people, to be so not caring about people watching them and taking pictures
- the tour guides are really professional and would address any question
- the driver I had during the whole trip, Mico, was amazing: he was there to give information, he was there asking feedback, he was interested in what I like and what I enjoy proposing experiences on top of the agenda to enhance my experience. He was not only on time meeting me in the mornings, the whole day each and every day was very well organized and we were arriving to all the places exactly when it was supposed - unexpected punctuality to be honest
- the hotels guys have chosen are all unique and authentic located in amazing places with amazing views and service

So just want to say thank you very much for the great week I had

Rene Ngaboyisonga   –  
Rwanda RW
Visited: December 2024 Reviewed: Dec 14, 2024

Email Rene Ngaboyisonga  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Golden Safaris gave us 2 safari cars, with guides for a whole day for very affordable prices! We toured the Akagera park guides were friendly, very fluent in both English and French, and are very knowledgable about the park and the whole country. They helped us find a nice breakfast/lunch place.

Matt   –  
Philippines PH
Visited: December 2024 Reviewed: Dec 5, 2024

Email Matt  |  35-50 years of age  |  Experience level: 2-5 safaris

From the vehicle to the personality! Everything you could want in a Rwanda guide!
5/5

Our tour guide picked us up on time in a large and comfortable land cruiser. He was courteous, knowledgeable, and spoke very clear English. Everything about the trip from the logistics to the hotel/lodges were wonderful. Communications were timely in a group chat and we felt like we were with a friend rather than a guide! He made sure we had an unforgettable African experience.

Axel   –  
United States US
Visited: December 2024 Reviewed: Dec 3, 2024

Email Axel  |  50-65 years of age  |  Experience level: over 5 safaris

Knowledgeable and a delight to be with!
5/5

Totally saw every animal we wanted to. Dady worked really hard to make sure we saw what we wanted to see. Super nice guy. I couldn’t recommend him enough!

Drew   –  
Switzerland CH
Visited: November 2024 Reviewed: Nov 15, 2024

Email Drew  |  35-50 years of age  |  Experience level: 2-5 safaris

: An Unforgettable Gorilla Trekking Experience
5/5

I had the absolute privilege of going on a gorilla trekking adventure with Golden Rwanda Safaris, and it was truly a once-in-a-lifetime experience! From start to finish, every aspect of the tour was impeccably organized, ensuring a seamless and stress-free journey.

The guides were incredibly knowledgeable, passionate, and professional. Their deep understanding of gorilla behavior, habitat, and conservation efforts added so much value to the trek. They made sure everyone in the group felt safe and comfortable while navigating through the dense forest terrain.

The trek itself was breathtaking. The moment we encountered the gorilla family was indescribable—watching these majestic creatures up close in their natural habitat was both humbling and awe-inspiring. The guides ensured we maintained a respectful distance while allowing us to fully immerse ourselves in the experience.

What stood out most was the company’s commitment to responsible tourism and conservation. Knowing that part of the tour proceeds support local communities and gorilla conservation efforts made the experience even more meaningful.

The meals provided were excellent, offering a perfect blend of comfort and authenticity. Every detail, from transportation to permits, was handled with great care, leaving us free to focus on enjoying the adventure.

I can’t recommend GOLDEN enough to anyone considering a gorilla trekking experience in Rwanda. Their expertise, professionalism, and dedication to sustainability set them apart. This journey will stay with me forever!

Linda McGlone   –  
United States US
Visited: September 2024 Reviewed: Oct 29, 2024

Email Linda McGlone  |  65+ years of age  |  Experience level: 2-5 safaris

Spectacular safari to Rwanda to visit the mountain gorillas and their national parks
5/5

In planning my trip to Rwanda I communicated frequently with Frank Benoit KANYAMUTARA, the Founder/Owner of Golden Rwanda Safaris, who answered my questions thoughtfully and promptly. He put together a 12 day safari that included my priorities of seeing the mountain gorillas and chimpanzees and added so many beautiful sites that I could not have imagined, such as the Nyanza King Palace. With the longer safari, I had time to see so much of Rwanda including a gorilla family in Volcanoes National Park, lions and many other animals in Akagera National Park, the crafts market in Kigali and a local village. My guide Taufique was very knowledgeable about Rwanda and offered me the option of by-passing or adding destinations to the safari, as well as time to relax. He was pleasant, patient, reliable and thoughtful of my interests, especially in selecting a gorilla family that could be reached by a pleasantly challenging trek for me as a 69 year old. The lodging at every stop was outstanding and far exceeded my expectations, including the Hotel Five Volcanoes, the Governor's Residence and the Akagera Lodge. I was very satisfied with my safari to Rwanda and feel that the price was well worth the memories of this extraordinary experience!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 229
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
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