Reviews

Sort By: Date Most Helpful 91-100 of 221 Reviews
Laure   –  
France FR
Visited: April 2019 Reviewed: May 3, 2019

Email Laure  |  20-35 years of age  |  Experience level: 2-5 safaris

Most reliable tour operator providing top quality services at honest price
5/5

Benoit managed to accommodate us with two cars and a fantastic guide (Fabrice) at the very last minute. The quality of the overall service was top notch, all the while being the cheapest option we have found in Kigali. We all highly recommend this your operator, for being so reliable, honest and providing the best service. Great value for money!

Jaik Willis   –  
United States US
Visited: January 2020 Reviewed: Feb 7, 2020

Email Jaik Willis  |  35-50 years of age  |  Experience level: first safari

What a great trip to Rwanda
5/5

Golden Rwanda was awesome. The operator, Frank, set up the whole 12 day trip and accommodations with only 2 days of notice. There’s no way I could have done all this on my own. The guide they provided, Liza Fabrice, could not have been better. Liza is so friendly and knowledgeable; we had great conversations every day and he was able to translate with ease between Kinyarwandan & English & French flawlessly. Everywhere we went people knew him and his friendships became mine. He was able to explain the ins and outs of Rwanda’s culture and history and present, to name the animals we would see, to explain and give context to what we came across , to give good advice on everything from food safety to shopping to etiquette. He’s also a great driver. And a great guy. He even lent me books on topics we talked about. I mean come on! So awesome.
Another special example, I am a musician and so he was able to connect me with musicians and take me to shows I’d never have found. When I found a famous Congolese musician I wanted lessons with he was able to call them , communicate in French and arrange a meeting. Amazing.
Best of all, when something went wrong, Liza was able to step up and handle the situation immediately, keeping any potential stress off of me, and then Frank & Golden Rwanda went the extra mile to make things even better than they would have been otherwise so that nothing was ever disrupted. That’s the sign of a true professional and a great company.

I’d like to personally thank Frank & Liza Fabrice both and I encourage anyone thinking about travelling to the continent to visit Rwanda & check out Golden Rwanda

Bibi   –  
United States US
Visited: December 2021 Reviewed: Dec 31, 2021

Email Bibi  |  35-50 years of age  |  Experience level: over 5 safaris

Very attentive and professional - ideal for solo woman traveler
5/5

I was delighted with the organization of my trip: the communication and advice, the flexibility, and the discreet monitoring and follow-up. It was a true vacation. Frank, the owner and manager, was very implicated, and the guide, Anaclet, was knowledgeable and attentive - not to mention extremely pleasant keeping in mind the amount of time we spent together. An excellent safari company for a woman traveling alone. I would definitely use the company again.

Alexander   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Alexander  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communication and well organized tour overall. Very happy
5/5

I’m overall very happy. The guide was very knowledgeable, nice and we always felt like we were in good hands. The tour was well-planned out with a nice breakfast and lunch.
Everything was professional from start to finish and it seemed like everyone did their best to make us happy.

Giancarlo   –  
Italy IT
Visited: May 2022 Reviewed: Jul 12, 2022

Email Giancarlo  |  65+ years of age  |  Experience level: 2-5 safaris

Reliable,punctual and fast in contacts.
5/5

My experience with Golden Rwanda Safaris was very positive even if for the period of my safari tour some extra problems had to be handled regarding Covid -19.
Precisely for this reason I appreciated the constant attention to the case, the punctuality in things and the fast communication.
Thank Frank and Claude.

DONNIOU Malicia   –  
France FR
Visited: August 2022 Reviewed: Aug 29, 2022

Email DONNIOU Malicia  |  35-50 years of age  |  Experience level: first safari

Reactive and reliable
5/5

Golden safari was very helpful to help us choose our safari trip to Akagera. They where very kind and answered all my questions very fast. The also help us to buy our permit for Gorillas. I recommand them warmly.

Helen   –  
Sweden SE
Visited: November 2022 Reviewed: Nov 14, 2022

Email Helen  |  35-50 years of age  |  Experience level: first safari

Sam was very nice and knowledgeable. He did his very best to create a great experience
5/5

We loved our day out in Akagera National Park and Golden Rwanda Safaris was a key success factor. Great service and they really made the effort to accommodate all our wishes.
The tour was magical. The respect for nature and the animals was lovely to notice. Our day out was framed by sharing and storytelling to amplify the experience. We can truly recommend Golden Rwanda Safaris.

Daniela   –  
Germany DE
Visited: November 2022 Reviewed: Nov 20, 2022

Email Daniela  |  20-35 years of age  |  Experience level: first safari

Perfect organization and very knowledgeable guide
5/5

Amazing experience with the 2-day Akagera Nationalpark Safari. Our guide Sam was very knowledgeable and organized everything for us. He made sure we see most of the animals and even turned around so we could still see the lion family. Also everything around the Safari was super organized and convenient, from booking and communication (all our questions were kindly answered before) to accommodation and arriving on time at the airport. Thanks for this amazing adventure!

Kim Hiday   –  
United States US
Visited: December 2022 Reviewed: Dec 13, 2022

Email Kim Hiday  |  50-65 years of age  |  Experience level: first safari

Knowledgable, Creative, Kind, and AWESOME
5/5

Golden Rwanda Safaris provided a tour that was customized to fit our tight schedule but desire to see ALL aspects of Rwanda. Our tour guide was picked for all of those requirements and was not only able to keep us on schedule but show us and explain to us some very important aspects of the country. We loved every moment of the trip and will not only use Golden Rwanda Safaris again but request the same tour guide too. Thank you!

Ipchita   –  
United States US
Visited: December 2022 Reviewed: Dec 22, 2022

Email Ipchita  |  35-50 years of age  |  Experience level: first safari

Highly reliable and well planned services
5/5

My friend and I had a wonderful experience using Golden Rwanda Safaris for a day trip to Akagera National Park. Frank is very responsive and was very easy to communicate with. Since we had an evening flight, he planned everything well so that we enjoyed the entire park and were at the airport on time. Our package included pick up and drop off, park fees, breakfast and packed lunch for picnic later. We enjoyed a buffet breakfast at the scenic Akagera Game resort inside the park and got to choose from a menu of lunch sandwiches which came with fruits, snacks, package juice and water bottle.

The game drive itself was wonderful and very eventful. We got to see a variety of wildlife including antelopes, baboons, topis, giraffe, zebras, wild buffaloes, elephant, hippopotamus, and variety of cranes and birds. Just as we were giving up hope on seeing any big cats, thanks to Frank's keen eye, we got to witness a leopard hunting and chasing antelopes.

We are glad to have chosen Golden Rwanda Safaris for our trip to Akagera National Park and highly recommend his services. We greatly enjoyed having Frank as our driver and guide as he shared many facts about the history of the park, the animals, the landscape, the country and his own entrepreneurial journey. Being two female travelers in Africa for the first time, we felt quite safe and were able to sit back, relax and fully enjoy the trip. Thank you Frank for a great experience!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
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