Reviews

Sort By: Date Most Helpful Rating 91-100 of 231 Reviews
Behnam   –  
United States US
Visited: May 2023 Reviewed: May 29, 2023

Email Behnam  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable Chimpanzee, Gorilla and Golden Monkey trekking
5/5

From the first contact inquiring about the trip to when we were dropped off at the airport, Golden Rwanda Safaris and our guide (Jean) did a perfect job of planning and executing everything in the trip with highest standard and enough flexibility to adjust the details based on our requests. Well done! I couldn't have asked for anything better than that!

Wei-Cheng Kuo   –  
United States US
Visited: May 2023 Reviewed: May 12, 2023

Email Wei-Cheng Kuo  |  20-35 years of age  |  Experience level: first safari

Excellent experience
5/5

Jean picked me up at 5am in the hotel. We had a smooth drive to the Akagera NP for a game drive. We stopped for coffee and a nice breakfast buffet, and then the game drive. We saw many animals. Jean was a great driver and also great at spotting animals. We had great conversation in the car too. Highly recommend.

Lifen & Gavin   –  
Rwanda RW
Visited: March 2022 Reviewed: Apr 1, 2022

Email Lifen & Gavin  |  20-35 years of age  |  Experience level: first safari

Excellent service!
5/5

Golden Rwanda Safaris is a very reliable company with excellent customer service and affordable car rental price. Me and my partner had hired a Toyota rav4 from them and the car worked perfectly on both sealed and unsealed roads. The owner is always very responsive and genuine. He is happy to go extra miles to support us even it is offoffice hours. Strongly recommend to people who need a car or any travel packages.

Dakota   –  
United States US
Visited: March 2022 Reviewed: Mar 22, 2022

Email Dakota  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely amazing and thorough with his information.
5/5

Our 12 day journey throughout Rwanda was top notch. Frank, the owner, was very responsive before, during, and after our trip with any questions or needs that we had. The trip itself was absolutely incredible from the driving, the hotels, seeing animals such as wild gorillas, chimps, all kinds of monkeys, birds, and some of the big five with many more animals, to the somber genocide memorials. Rwanda is an amazing country with much to see and do and this trip provided insight to all of it. Our driver/guide, Jean Claude, was also fantastic. He was thorough with his information and anything he didn’t know he was able to discern for us later. He was very accommodating to our trip needs if we wanted to veer off course. I can’t recommend Golden Rwanda Safaris enough. You’ll be extremely satisfied with the trip, price, and customer service. L

Laurence   –  
Djibouti DJ
Visited: April 2019 Reviewed: May 3, 2019

Email Laurence  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent service and very helpful
5/5

It was just perfect. Claude, our guide was very nice and fully reliable. Perfect French speaker as well.

Rakesh   –  
United Arab Emirates AE
Visited: March 2019 Reviewed: Mar 14, 2019

Email Rakesh  |  20-35 years of age  |  Experience level: first safari

Fantastic experience
5/5

Frank is a professional , and was a great company on the tour. This is was one of the best safari experience. I would certainly , recommend them to anyone who wants a reliable and excellent tour company .I know I would , when back in the country next time :)

Dr. V Balaji   –  
United States US
Visited: October 2023 Reviewed: Nov 9, 2023

Email Dr. V Balaji  |  50-65 years of age  |  Experience level: 2-5 safaris

Frank and team were everything we hoped a tour operator would be: caring, responsive, honest
5/5

GoldenRwanda were excellent tour operators, as good as we hoped for. Frank and Gad were extremely responsive and communicative by email, always got a response within a few hours. They were able to adapt quickly to our changing plans both before and during the trip. The trip was exactly as promised, no "bait and switch", and given the expense of individual permits, was good value for money. The residences were stellar and top quality even in remote areas, clean and with great hospitality, Our driver Jean-Claude became our friend and family. The cars were very comfortable and we felt completely safe and secure even on poor roads. Our tour covered Kigali and 3 NPs in 3 different corners of Rwanda, Nyungwe, Volcanoes, and Akagera. The encounters with gorillas and chimpanzees we shall remember for the rest of our lives. Our experiences in Kigali, including the genocide memorial, were unforgettable, and Rwanda is a moving tribute to the human spirit and its ability to move beyond unimaginable horror to recover humanity, humility and hospitality. Rwanda is one of the most beautiful places in the world, both visually and spiritually, and noone should miss the opportunity to visit if they can. And for those who do visit, GoldenRwanda will be among the best possible hosts and guides for the trip.

Bronwyn   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 6, 2023

Email Bronwyn  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service from start to finish
5/5

Golden Rwanda Safari were great from working with me to modify the tour to fit my interests and time, through to first pick up and drop off at the airport. Jean Claude, my driver guide, was thoughtful and attentive, providing me with useful information throughout our time together. The experiences in Volcanoes National Park were exceptional, as was the accommodation at the 5 Volcanoes. Definitely recommend, and I hope to be able to travel with them myself again soon

Eric MALENFER   –  
France FR
Visited: August 2023 Reviewed: Sep 12, 2023

Email Eric MALENFER  |  50-65 years of age  |  Experience level: first safari

Perfect for Rwanda Tour
5/5


Efficient response, reasonable price, car suitable for our complete tour of Rwanda. I will use Golden Safari again

Pablo Samuel Castro   –  
Canada CA
Visited: April 2023 Reviewed: May 4, 2023

Email Pablo Samuel Castro  |  35-50 years of age  |  Experience level: first safari

Fantastic 4-day tour that I will never forget.
5/5

My whole experience was fantastic. I must admit I was a little nervous when first booking because it was my first time in Africa and had no idea about how the tour would go.
The communication prior to my arrival was great, they always responded quickly.
Once I arrived, my driver picked me up from the hotel and from the start he was so friendly and helpful. I learned a lot about Rwanda from him, and got to know him pretty well. I had an issue with the PCR test they did at the airport (necessary for the parks), and he managed to resolve it for me while we were driving.
The tour ran extremely smoothly, there were no issues at all. The hotels were very good, and all the tours were of course fantastic.
I really enjoyed the drive to Nyungwe and Volcanoes, as I got to see a lot of the Rwandan countryside. It is a beautiful country and I feel I got a really good glimpse of it, thanks to Golden Rwanda!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
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