Reviews

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Savanna   –  
Rwanda RW
Visited: December 2023 Reviewed: Dec 26, 2023

Email Savanna  |  20-35 years of age  |  Experience level: first safari

Extremely helpful! Well knowledgeable! Cost effective! And crazy fun!
5/5

The tour was amazing! We did a 2 night 3 day trip to Akagera and had a wonderful time with our group of 4. The owner of the company was super responsive. All my questions about the trip were answered quickly and appropriately. For my first time planning a trip, this company made it easy. They were willing to help us plan a trip that involved all we wanted to do including camping instead of staying at a hotel. The tour guide himself was on time and knowledgeable and willing to help and went out of his way to make the experience successful. The costs were also kept at a reasonable price. The safari car was a little older but it was still comfy for the multiple hour drives! Would have loved a way to charge our phones since we camped though haha. I would definitely recommend this company and will likely use this company again!

Elisa   –  
Italy IT
Visited: November 2023 Reviewed: Nov 10, 2023

Email Elisa  |  20-35 years of age  |  Experience level: first safari

Kind and responsive to our request
5/5

For all of us was the first safari ever and we're more than excited now. Taufique was a wonderful and very kind guide! He showed us the wonders of Akagera Park, stopping each time we asked him in the perfect spots to look at the animals!

The experience was amazing even though it rained at certain times, in fact, thanks to the opening jeep roof we spotted lots of animals: giraffes, elephants, antelopes, baboons, hippos, and thanks to the funny and immersive boat trip option even a crocodile in the lake!

We had just some troubles with the pickup time, cause the jeep broke a few minutes before and the guide was a little bit late, but we forgot immediately this little problem thanks to the amazing and unique experience that Taufique gave us live!

Etta   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 21, 2023

Email Etta  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

Had the best time from organising the trip with Frank to the safari itself! I was a solo female traveler so my mind was put at ease with the quick responses to all my questions. My guide muhamed was 10/10, I had so much fun, felt safe and a life long memories were made!

Marina Romanello   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 18, 2023

Email Marina Romanello  |  35-50 years of age  |  Experience level: first safari

Inforgettable experience!
5/5

I cannot say enough good things about Golden Safaris. The service was Impeccable, their staff extremely kind and accommodating. We got to see most animals, and the driver knew exactly how to spot them. It was really excellent!

Leigh   –  
Canada CA
Visited: February 2023 Reviewed: Feb 18, 2023

Email Leigh  |  20-35 years of age  |  Experience level: first safari

Professional and Trustworthy
5/5

The moment I contacted Golden Rwanda Safaris I knew I would be in good hands. Even though there was a significant time difference Frank replied to my emails almost immediately. He was able to fully customize my trip the day I inquired. He was able to include all my desired activities and others I hadn't even considered (thanks for Mount Bisoke - I made it to the top!) Frank was more than helpful and patient as we sorted out the payment process and kept in contact with me the entire time via his personal WhatsApp. I've never had such great communication from a tour company. As a solo female traveller I was comforted to know I would have a female guide with me for my 10 day trip. Joana was an incredible guide, she took care of me the entire trip and I trusted her completely. From scheduling bathroom stops, packed lunches and day tours she organized everything behind the scenes without me having to worry about anything. She was always prompt and had a wealth of information to share about Rwanda, which she is very passionate about. I cannot recommend this tour company more highly.

Jeanne   –  
United States US
Visited: December 2022 Reviewed: Jan 10, 2023

Email Jeanne  |  50-65 years of age  |  Experience level: first safari

Joanna was amazing! She anticipated everything we needed and was accommodating to all our wishes.
5/5

Golden Rwanda Safaris was excellent. They managed our time and prepared us for what we were going to see. Our guide had us at the right place and the right time for every experience. Rwanda has so much to see and experience. I'm so glad we went with Golden Rwanda Safaris to see it all! From the moment we met the bus, Joanna was accommodating to our every need and wish. The places we stayed were amazing and she was always at the right time and the right place. The other guides respected her. She was extremely knowledgeable of the area and its people which was a keen interest of ours. She was able to show us so much of her country and we will forever be grateful.

Silvia Mayr   –  
Belgium BE
Visited: November 2022 Reviewed: Dec 1, 2022

Email Silvia Mayr  |  20-35 years of age  |  Experience level: 2-5 safaris

Very positive experience- Definitely recommend
5/5

I decided quite late to try and book a trip to Akagera, and started comparing prices on Thursday for a tour on Saturday. Frank responded with a quote within an hour from my request. He was very professional and laid out the different options. As there were no groups going out that day, he suggested a private tour. Everything was organized within a day, he was very responsive via phone, and I must say it was excellent value for money. Hotel pick up, water, breakfast, packed lunch, park fees, vehicle and tour guide, everything was included in the $350 fee and I did not have to worry about a thing. The guide, Claude, was absolutely amazing. He was knowledgeable about the animals, was communicating with others in order to identify where they had been spotted, and was just overall a pleasure to hang out with. We were not lucky enough to see lions, but we saw a family of elephants, plus hippos, giraffes, zebras, warthogs, antelopes, monkeys, baboons, crocodiles and a huge variety of birds. The breakfast was a pleasant surprise too, on the terrace of a lodge with a stunning view over the lakes in the park. Only aspect that could be improved: It was not communicated to me that I needed a negative COVID test to enter the park, so when I found out I had to scramble to get one on Friday afternoon. Would be good to mention that in the exchanges next time around, but all turned out fine.

Dave K   –  
Canada CA
Visited: November 2022 Reviewed: Nov 11, 2022

Email Dave K  |  35-50 years of age  |  Experience level: first safari

Excellent service, really friendly, and knowledgeable guides!
5/5

I came to Rwanda looking for adventure and a once in a lifetime experience. After doing a lot of research of different providers, I met up with Frank at their Kigali tour office. It was a Saturday and I was leaving the following Friday, Frank asked me what I wanted to see and put together a custom trip for me at the last minute that looked fantastic. The next day, I met up with my guide Jean Claude, who took me to the Volcanos National Park. On the first day, we went to see the gorillas, this was a surreal experience! The second day we went back up into the park to see the Golden Monkeys, the trek in is great and there were hundreds of monkeys!
We drove back to Kigali and headed East to Akagera National Park, there was so much of the beautiful country to see along the way. We did a short game drive where we saw a lot of the animals in the park. In the morning we left for an all day game drive, this was an excellent experience as well!
The last day we headed back to Kigali and did a tour of the Kigali Genocide Memorial, something that allows you to understand the history of Rwanda.
I was headed out the next day and they gave me a ride to the airport!
I'd highly recommend Golden Rwanda Safaris to anyone looking for a great adventure with experienced, knowledgeable, kind people! If you're traveling solo (male or female) and wondering about safety, the people of Rwanda are probably the nicest, welcoming people I've ever met.
This was supposed to be a once in a lifetime trip, but I'll definitely be back for another trip!

Fredrik   –  
Norway NO
Visited: November 2022 Reviewed: Nov 8, 2022

Email Fredrik  |  20-35 years of age  |  Experience level: first safari

Delivered as described
5/5

We got quick reply on all questions before the tour, was picked up as agreed, had full day of safari in comfortable Land Cruiser with A/C, and dropped off at hotel of own choise in Kigali. As of value for money, we did not check with other operators. However, check if the park entrance fee is included. In our case it was.

Dawid   –  
Germany DE
Visited: November 2022 Reviewed: Nov 2, 2022

Email Dawid  |  20-35 years of age  |  Experience level: over 5 safaris

Great Experience
5/5

I had a great day heading to Akagera National Park together with Claude from Golden Rwanda Safaris. Everything went very smoothly, was well planned and communicated and we spend a lot of time in the national park.
Therefore I can recommend using Golden Rwanda Safaris if you are looking for a tour anywhere in Rwanda.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
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