Reviews

Sort By: Date Most Helpful Rating 111-120 of 224 Reviews
Sarah Norgate   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 20, 2022

Email Sarah Norgate  |  50-65 years of age  |  Experience level: first safari

Brilliant
5/5

From start of booking process to the final drop off after the trip this was a truly superb experience. Myself and 4 friends were driven by JeanMari who was a truly excellent driver and guide and looked after us all day in Akagera National Park. Saw every animal except lions and plenty of food drinks and rest stops. Very comfortable safari vehicle with opening roof WiFi and charging sockets. Very comfortable. Truly an amazing day. Highly recommend this safari company to anyone. Loved it and will use them again if I ever get the chance.

Alexander   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Alexander  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communication and well organized tour overall. Very happy
5/5

I’m overall very happy. The guide was very knowledgeable, nice and we always felt like we were in good hands. The tour was well-planned out with a nice breakfast and lunch.
Everything was professional from start to finish and it seemed like everyone did their best to make us happy.

Bibi   –  
United States US
Visited: December 2021 Reviewed: Dec 31, 2021

Email Bibi  |  35-50 years of age  |  Experience level: over 5 safaris

Very attentive and professional - ideal for solo woman traveler
5/5

I was delighted with the organization of my trip: the communication and advice, the flexibility, and the discreet monitoring and follow-up. It was a true vacation. Frank, the owner and manager, was very implicated, and the guide, Anaclet, was knowledgeable and attentive - not to mention extremely pleasant keeping in mind the amount of time we spent together. An excellent safari company for a woman traveling alone. I would definitely use the company again.

Jaik Willis   –  
United States US
Visited: January 2020 Reviewed: Feb 7, 2020

Email Jaik Willis  |  35-50 years of age  |  Experience level: first safari

What a great trip to Rwanda
5/5

Golden Rwanda was awesome. The operator, Frank, set up the whole 12 day trip and accommodations with only 2 days of notice. There’s no way I could have done all this on my own. The guide they provided, Liza Fabrice, could not have been better. Liza is so friendly and knowledgeable; we had great conversations every day and he was able to translate with ease between Kinyarwandan & English & French flawlessly. Everywhere we went people knew him and his friendships became mine. He was able to explain the ins and outs of Rwanda’s culture and history and present, to name the animals we would see, to explain and give context to what we came across , to give good advice on everything from food safety to shopping to etiquette. He’s also a great driver. And a great guy. He even lent me books on topics we talked about. I mean come on! So awesome.
Another special example, I am a musician and so he was able to connect me with musicians and take me to shows I’d never have found. When I found a famous Congolese musician I wanted lessons with he was able to call them , communicate in French and arrange a meeting. Amazing.
Best of all, when something went wrong, Liza was able to step up and handle the situation immediately, keeping any potential stress off of me, and then Frank & Golden Rwanda went the extra mile to make things even better than they would have been otherwise so that nothing was ever disrupted. That’s the sign of a true professional and a great company.

I’d like to personally thank Frank & Liza Fabrice both and I encourage anyone thinking about travelling to the continent to visit Rwanda & check out Golden Rwanda

Laure   –  
France FR
Visited: April 2019 Reviewed: May 3, 2019

Email Laure  |  20-35 years of age  |  Experience level: 2-5 safaris

Most reliable tour operator providing top quality services at honest price
5/5

Benoit managed to accommodate us with two cars and a fantastic guide (Fabrice) at the very last minute. The quality of the overall service was top notch, all the while being the cheapest option we have found in Kigali. We all highly recommend this your operator, for being so reliable, honest and providing the best service. Great value for money!

Elisa   –  
Italy IT
Visited: November 2023 Reviewed: Nov 10, 2023

Email Elisa  |  20-35 years of age  |  Experience level: first safari

Kind and responsive to our request
5/5

For all of us was the first safari ever and we're more than excited now. Taufique was a wonderful and very kind guide! He showed us the wonders of Akagera Park, stopping each time we asked him in the perfect spots to look at the animals!

The experience was amazing even though it rained at certain times, in fact, thanks to the opening jeep roof we spotted lots of animals: giraffes, elephants, antelopes, baboons, hippos, and thanks to the funny and immersive boat trip option even a crocodile in the lake!

We had just some troubles with the pickup time, cause the jeep broke a few minutes before and the guide was a little bit late, but we forgot immediately this little problem thanks to the amazing and unique experience that Taufique gave us live!

Etta   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 21, 2023

Email Etta  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

Had the best time from organising the trip with Frank to the safari itself! I was a solo female traveler so my mind was put at ease with the quick responses to all my questions. My guide muhamed was 10/10, I had so much fun, felt safe and a life long memories were made!

Marina Romanello   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 18, 2023

Email Marina Romanello  |  35-50 years of age  |  Experience level: first safari

Inforgettable experience!
5/5

I cannot say enough good things about Golden Safaris. The service was Impeccable, their staff extremely kind and accommodating. We got to see most animals, and the driver knew exactly how to spot them. It was really excellent!

Leigh   –  
Canada CA
Visited: February 2023 Reviewed: Feb 18, 2023

Email Leigh  |  20-35 years of age  |  Experience level: first safari

Professional and Trustworthy
5/5

The moment I contacted Golden Rwanda Safaris I knew I would be in good hands. Even though there was a significant time difference Frank replied to my emails almost immediately. He was able to fully customize my trip the day I inquired. He was able to include all my desired activities and others I hadn't even considered (thanks for Mount Bisoke - I made it to the top!) Frank was more than helpful and patient as we sorted out the payment process and kept in contact with me the entire time via his personal WhatsApp. I've never had such great communication from a tour company. As a solo female traveller I was comforted to know I would have a female guide with me for my 10 day trip. Joana was an incredible guide, she took care of me the entire trip and I trusted her completely. From scheduling bathroom stops, packed lunches and day tours she organized everything behind the scenes without me having to worry about anything. She was always prompt and had a wealth of information to share about Rwanda, which she is very passionate about. I cannot recommend this tour company more highly.

Christine Cercone   –  
United States US
Visited: January 2023 Reviewed: Feb 7, 2023

Email Christine Cercone  |  65+ years of age  |  Experience level: 2-5 safaris

Best Tour Operators in Rwanda
5/5

I highly recommend Golden Rwanda Safaris to anyone interested in trekking to see the Gorillas and Golden Monkeys to a safari in Akagera National Park. Every detail is planned and all one has to do is show up! I booked a private solo tour with Frank at Golden Rwanda Safaris and was impressed with his thorough and thoughtful planning on every aspect of my trip. His picks on accommodations, activities and transportation was spot on. I was extremely impressed with my driver and guide, Joana who was with me throughout my 8 day journey making sure that I was comfortable, had everything I needed and was at the right place at the right time. I was so pleased to have such an informative and thoughtful woman to be my guide. Joana was amazing and one of the reasons that I especially enjoyed Rwanda and all it had to offer. The country is lush, beautiful and so very clean. You can see and feel how proud the Rwandans are of their country and how they have persevered after the Genocide. You can't go wrong with Golden Rwanda Safaris, Joana as your perfect guide and a visit to Rwanda to see all it has to offer. You won't be disappointed!!

Average User Rating
5.0/5
Rating Breakdown
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