Reviews

Sort By: Date Most Helpful 111-120 of 221 Reviews
Daphné & Luca   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 22, 2022

Email Daphné & Luca  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing tour of Rwanda with resourceful and knowledgeable Guide
5/5

We had a fantastic 5 days tour of Rwanda with Golden Rwanda in June 2022. The tour operator was suggested by a long time friend who often travels to Rwanda for business.

We visited the Nyungwe National Park and Volcanoes National Park and on the way we stopped over at Lake Kiwu. We saw primates, had great treks in the rain forest and on Mount Bisoke and enjoyed the beauty of the Rwandan hilly landscape. We really liked all the hotels that we stayed at: the customer service was excellent and the rooms and dining were up to the best standards.

Our guide Annie (one of 5 female guides in the country) was the best ambassador for Rwanda. She is extremely knowledgeable about the nature, geography and history of the country. She could answer all our questions. She also helped us getting the right gear for the treks (we came from a conference and only had urban clothing). More importantly she was extremely friendly and has great humour, which made for a very fun tour and great conversations during the drives.

Frank from Golden Rwanda was very helpful in suggesting the right itinerary for us and very flexible in designing it based on our preferences. He was very quick in responding to our emails which made for an easy planning. He is a perfectionist that strives to provide the best customer experience.

We would definitely recommend Golden Rwanda. Great value for money, the best guide and attention to all details made us love our trip. We cannot wait to be back in Rwanda and have another tour with them!

Elizabeth Lewis   –  
United States US
Visited: June 2022 Reviewed: Jul 20, 2022

Email Elizabeth Lewis  |  20-35 years of age  |  Experience level: first safari

Excellent service, incredible experience
5/5

I was in Rwanda for an academic trip that was only planned a few months in advance. My colleagues and I were worried about not being able to get the desired permits for the weekend we were traveling, but Frank worked closely with us to build the tour we wanted and everything went off without a hitch! Joanna was an amazing guide and the golden monkey and gorilla experiences were truly unforgettable. I would say once-in-a-lifetime, but in all honesty I hope to go back someday! Thank you Frank and Golden Safari, everything was spectacular.

Emira   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Emira  |  20-35 years of age  |  Experience level: first safari

A professional company
5/5

A very great and professional company. They provided us an excellent service, and the tour guide was very knowledgeable. All in all, a great experience!

Oda Sivertsen Stavrum   –  
Rwanda RW
Visited: March 2022 Reviewed: Mar 14, 2022

Email Oda Sivertsen Stavrum  |  20-35 years of age  |  Experience level: first safari

Professional and service oriented
5/5

The whole experience was very professional, and they made an excellent effort to make sure that we were comfortable and had a good experience at all times. Our guide was very friendly and had a lot knowledge that he shared with us. The experience was in other words very good, and I will recommend Golden Safaris when traveling to Rwanda.

Ashley   –  
United States US
Visited: December 2019 Reviewed: Dec 31, 2019

Email Ashley  |  20-35 years of age  |  Experience level: 2-5 safaris

Most Trustworthy, Sincere, and Wonderful Company/Guides to Travel with!
5/5

My mom and I booked through Golden Rwanda safaris with Frank. From the moment we booked, to the very end of our trip, everything was seamless. Frank responded to all our emails and questions we had before we got to Rwanda. The price for our trip was the best we had seen anywhere for our length of stay and the activities we wanted to do.
We were warmly welcomed by Frank upon arrival with drinks and taken to our hotel, where everything was taken care of for us. We stayed at some incredible accommodations throughout our 14-night stay. Frank was so flexible in adding things we requested to our itinerary—we were able to add 2 nights in Uganda for gorilla trekking there and community visits and more time in Akagera. We also went to Volcanoes national park for gorilla and golden monkey trekking, spent 3 nights in Nyungwe Forest for chimpanzee trekking and the canopy walk, and 2 nights at Akagera big 5 game park, 2 nights at Lake Kivu, and a few nights in Kigali. Everyplace we stayed and all the activities we did were ready and prepared for us, and Frank provided us with everything we needed. The experiences were incredible- from the gorillas to our Big 5 game drives. Our guides were also very knowledgeable about the history, and the animals on our game drives and trekking activities.
Our guides always went out of their way to get us extra things for our convenience. We were in Rwanda on Christmas and Frank arranged and treated us to an incredible 7-course Christmas dinner at One&Only (super luxury resort) with dancing and performances- it was such a special night! (This was something that was not even in our itinerary). This is just one of the many examples of our guides going above and beyond what was promised!
Frank is such a wonderful host and represents everything good about Rwanda, he truly values providing the best service and experience to his clients, who become like family.
For the Uganda portion of our trip, Frank was not available but provided us with another guide, Isaac, who was also wonderful and tended to our every need. He walked around the village with us all day, for as long as we wanted and ran back to the hotel to get the car when it rained on us. I know I can trust him to provide the best guides.
The vehicles we traveled in were very comfortable and have air conditioning, a fridge for drinks, and lots of room. He also provided us a free WiFi hotspot whenever we asked, and tended to our every request. This experience truly exceeded ALL our expectations!
I would recommend Golden Rwanda Safaris to anyone wanting to visit Rwanda, Uganda, and/or DRC. We will definitely return to book our DRC trip with them!

Emily Hohenshell   –  
United States US
Visited: March 2019 Reviewed: Apr 29, 2019

Email Emily Hohenshell  |  20-35 years of age  |  Experience level: 2-5 safaris

A great game drive!
5/5

This tour was very professional! Frank was a great guide and I had so much fun learning about the animals and driving around to find them. The service was great, on time and everything was advertised perfectly. The communication was great and easy to coordinate! Highly recommend!

Dee   –  
United States US
Visited: December 2023 Reviewed: Dec 26, 2023

Email Dee  |  20-35 years of age  |  Experience level: first safari

Patient!
5/5

Mugisha was a very patient driver. It was my first time visiting Akagera Park with a group of 4 people and because of Mugisha, we were able to see many amazing animals and take many many pictures!! Would definitely recommend Golden Safari with Mugisha

Sara   –  
Denmark DK
Visited: November 2023 Reviewed: Dec 12, 2023

Email Sara  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I did a 7-day tour of Rwanda and Congo and it was exceptional. I was a solo female traveller and felt completely safe the whole time. I visited the gorillas in Kahuzi Biega National Park (Congo) which was definitely one of the highlights of the entire trip! The vibe in Congo is totally wild so be prepared! :D My guide Freddy and driver Claude were so kind and professional and always made sure I had everything I needed for the day. On days where there were fewer activities, Freddy arranged to drive around Bukavu and the surrounding villages to visit interesting sites because I told him I love being immersed in a new city to see how people live and just soak in the atmosphere. When I headed back to the Rwanda side, Taufique was at the border to pick me up and everything went as smoothly as the first crossing. I got to visit Nyungwe National Park for several activities including tracking chimpanzees (amazing!!), hiking to a waterfall (beautiful!!!), and another hike through one of the most spectacular landscapes I’ve ever seen. My flight home wasn’t until the night after the tour ended so Taufique arranged a day tour of Kigali which was fantastic! The people, hotels, food, the whole thing was fabulous. Highly recommend! Remember proof of Yellow Fever vaccination and mosquito spray :))

Nikolas   –  
Sweden SE
Visited: November 2023 Reviewed: Dec 8, 2023

Email Nikolas  |  20-35 years of age  |  Experience level: first safari

Thoughtful, service minded and a good organiser
5/5

The 6-day trip organised by Golden Rwanda Safaris for me and my father was a great experience to a beautiful country. The schedule, which was "tailor made" to our demands, was well planned for us to experience all the facets of the country, while at the same time allowing for time to fully embrace each different place along the way. In terms of service and hospitality, the offering was sublime, and thanks to our with guide's flexibility and consideration, we were able to visit nice spots for lunch/coffee-breaks/etc. in between the planned activities as well. Finally, our guide was great company, sharing facts and telling stories about the different visits along the way.

Philipp   –  
Switzerland CH
Visited: November 2023 Reviewed: Nov 21, 2023

Email Philipp  |  20-35 years of age  |  Experience level: first safari

best tour guides on the planet
5/5

it was a rather spontaneous trip but the tour operator and especially the tour guide who was assigned to me made it a great experience. i really knew they love what they do and care about the animals, environment and their customers so much. very welcoming people, the safari was great even though i missed out on lions and leopards. Got to see a huge herd of giraffes as well as hippos, elefants, and thousands of zebras and impalas though :) 10/10 would do it again

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings