Reviews

Sort By: Date Most Helpful 121-130 of 221 Reviews
Savanna   –  
Rwanda RW
Visited: December 2023 Reviewed: Dec 26, 2023

Email Savanna  |  20-35 years of age  |  Experience level: first safari

Extremely helpful! Well knowledgeable! Cost effective! And crazy fun!
5/5

The tour was amazing! We did a 2 night 3 day trip to Akagera and had a wonderful time with our group of 4. The owner of the company was super responsive. All my questions about the trip were answered quickly and appropriately. For my first time planning a trip, this company made it easy. They were willing to help us plan a trip that involved all we wanted to do including camping instead of staying at a hotel. The tour guide himself was on time and knowledgeable and willing to help and went out of his way to make the experience successful. The costs were also kept at a reasonable price. The safari car was a little older but it was still comfy for the multiple hour drives! Would have loved a way to charge our phones since we camped though haha. I would definitely recommend this company and will likely use this company again!

Anand   –  
Rwanda RW
Visited: February 2022 Reviewed: Mar 7, 2022

Email Anand  |  35-50 years of age  |  Experience level: 2-5 safaris

There service was excellent
5/5

We took 2 jeeps from them and they really provided us a good service. We spotted 2 lions on day 1 within an hour

Sarah Norgate   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 20, 2022

Email Sarah Norgate  |  50-65 years of age  |  Experience level: first safari

Brilliant
5/5

From start of booking process to the final drop off after the trip this was a truly superb experience. Myself and 4 friends were driven by JeanMari who was a truly excellent driver and guide and looked after us all day in Akagera National Park. Saw every animal except lions and plenty of food drinks and rest stops. Very comfortable safari vehicle with opening roof WiFi and charging sockets. Very comfortable. Truly an amazing day. Highly recommend this safari company to anyone. Loved it and will use them again if I ever get the chance.

Zumi   –  
Switzerland CH
Visited: December 2022 Reviewed: Dec 30, 2022

Email Zumi  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, well-organized, flexible, friendly, very knowledgeable, great value for money.
5/5

Our trip was delayed by exactly a year with Omicron flight cancellations hitting us in December '21. The waiting experience was frustrating but Frank and team always made sure we were communicating through the year, taking care to rebook everything at no additional cost and ensuring we kept our enthusiasm despite more pain from Airlines (in December '22). Once we landed there, the trip itself was great- well paced, comfortable and generally met all the promises Rwanda makes (gorillas and chimps and golden monkeys etc). Our stay was at nice boutique hotels with a small clientele and very personalized service. Frank and Claude coordinated everything really well and accommodated our little quirky last minute demands- the whole trip was seamless and a super lot of fun. The way in which they organized the trip for us- it was quite evident they do this a lot and their connections/relationships with hotels/parks/others are well established.

Julie   –  
United States US
Visited: December 2022 Reviewed: Dec 30, 2022

Email Julie  |  35-50 years of age  |  Experience level: over 5 safaris

Great tour operator
5/5

Frank was very patient, accommodating, and responsive while we planned our trip. I made several requests and changes and had lots of questions and he was great about organizing things exactly to my specifications. We also had to change our dates due to Rwandair flight cancellations and he was adaptable with the new dates as well. Our guide/driver Claude was lovely, flexible with changing requests, knowledgeable, and a great driver. Golden Rwanda was also one of the more competitively priced companies of those we contacted. Would highly recommend them and use them again!

Chris   –  
United States US
Visited: January 2023 Reviewed: Feb 16, 2023

Email Chris  |  35-50 years of age  |  Experience level: first safari

Professional, courteous and experienced.
5/5

I enjoyed my gorillas and golden monkey trek. My guide was attentive and professional. I would recommend this experience to others.

Pablo Samuel Castro   –  
Canada CA
Visited: April 2023 Reviewed: May 4, 2023

Email Pablo Samuel Castro  |  35-50 years of age  |  Experience level: first safari

Fantastic 4-day tour that I will never forget.
5/5

My whole experience was fantastic. I must admit I was a little nervous when first booking because it was my first time in Africa and had no idea about how the tour would go.
The communication prior to my arrival was great, they always responded quickly.
Once I arrived, my driver picked me up from the hotel and from the start he was so friendly and helpful. I learned a lot about Rwanda from him, and got to know him pretty well. I had an issue with the PCR test they did at the airport (necessary for the parks), and he managed to resolve it for me while we were driving.
The tour ran extremely smoothly, there were no issues at all. The hotels were very good, and all the tours were of course fantastic.
I really enjoyed the drive to Nyungwe and Volcanoes, as I got to see a lot of the Rwandan countryside. It is a beautiful country and I feel I got a really good glimpse of it, thanks to Golden Rwanda!

Eric MALENFER   –  
France FR
Visited: August 2023 Reviewed: Sep 12, 2023

Email Eric MALENFER  |  50-65 years of age  |  Experience level: first safari

Perfect for Rwanda Tour
5/5


Efficient response, reasonable price, car suitable for our complete tour of Rwanda. I will use Golden Safari again

Bronwyn   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 6, 2023

Email Bronwyn  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service from start to finish
5/5

Golden Rwanda Safari were great from working with me to modify the tour to fit my interests and time, through to first pick up and drop off at the airport. Jean Claude, my driver guide, was thoughtful and attentive, providing me with useful information throughout our time together. The experiences in Volcanoes National Park were exceptional, as was the accommodation at the 5 Volcanoes. Definitely recommend, and I hope to be able to travel with them myself again soon

Dr. V Balaji   –  
United States US
Visited: October 2023 Reviewed: Nov 9, 2023

Email Dr. V Balaji  |  50-65 years of age  |  Experience level: 2-5 safaris

Frank and team were everything we hoped a tour operator would be: caring, responsive, honest
5/5

GoldenRwanda were excellent tour operators, as good as we hoped for. Frank and Gad were extremely responsive and communicative by email, always got a response within a few hours. They were able to adapt quickly to our changing plans both before and during the trip. The trip was exactly as promised, no "bait and switch", and given the expense of individual permits, was good value for money. The residences were stellar and top quality even in remote areas, clean and with great hospitality, Our driver Jean-Claude became our friend and family. The cars were very comfortable and we felt completely safe and secure even on poor roads. Our tour covered Kigali and 3 NPs in 3 different corners of Rwanda, Nyungwe, Volcanoes, and Akagera. The encounters with gorillas and chimpanzees we shall remember for the rest of our lives. Our experiences in Kigali, including the genocide memorial, were unforgettable, and Rwanda is a moving tribute to the human spirit and its ability to move beyond unimaginable horror to recover humanity, humility and hospitality. Rwanda is one of the most beautiful places in the world, both visually and spiritually, and noone should miss the opportunity to visit if they can. And for those who do visit, GoldenRwanda will be among the best possible hosts and guides for the trip.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings