Reviews

Sort By: Date Most Helpful Rating 131-140 of 231 Reviews
Arda   –  
Netherlands NL
Visited: October 2022 Reviewed: Oct 12, 2022

Email Arda  |  50-65 years of age  |  Experience level: over 5 safaris

Meets the appointments and expectations.
4/5

Golden Rwanda Safaris communicated clearly and reacted swiftly. Jean Claude picked us up in time and was an enthusiastic driver. He keeps good contact with other drivers to see if there is something special to be seen. We went to Akagera and the only downside is that I would have love to have taken some more time as it felt a bit rushed.
The park is beautiful and we saw some fair amount of game. It might not be spectacular but it is surely a park worth the visit. Bird life is fantastic!

All in all I would recommend Golden Rwanda Safaris and Jean Claude.

DONNIOU Malicia   –  
France FR
Visited: August 2022 Reviewed: Aug 29, 2022

Email DONNIOU Malicia  |  35-50 years of age  |  Experience level: first safari

Reactive and reliable
5/5

Golden safari was very helpful to help us choose our safari trip to Akagera. They where very kind and answered all my questions very fast. The also help us to buy our permit for Gorillas. I recommand them warmly.

Giancarlo   –  
Italy IT
Visited: May 2022 Reviewed: Jul 12, 2022

Email Giancarlo  |  65+ years of age  |  Experience level: 2-5 safaris

Reliable,punctual and fast in contacts.
5/5

My experience with Golden Rwanda Safaris was very positive even if for the period of my safari tour some extra problems had to be handled regarding Covid -19.
Precisely for this reason I appreciated the constant attention to the case, the punctuality in things and the fast communication.
Thank Frank and Claude.

Alexander   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Alexander  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communication and well organized tour overall. Very happy
5/5

I’m overall very happy. The guide was very knowledgeable, nice and we always felt like we were in good hands. The tour was well-planned out with a nice breakfast and lunch.
Everything was professional from start to finish and it seemed like everyone did their best to make us happy.

Bibi   –  
United States US
Visited: December 2021 Reviewed: Dec 31, 2021

Email Bibi  |  35-50 years of age  |  Experience level: over 5 safaris

Very attentive and professional - ideal for solo woman traveler
5/5

I was delighted with the organization of my trip: the communication and advice, the flexibility, and the discreet monitoring and follow-up. It was a true vacation. Frank, the owner and manager, was very implicated, and the guide, Anaclet, was knowledgeable and attentive - not to mention extremely pleasant keeping in mind the amount of time we spent together. An excellent safari company for a woman traveling alone. I would definitely use the company again.

Jaik Willis   –  
United States US
Visited: January 2020 Reviewed: Feb 7, 2020

Email Jaik Willis  |  35-50 years of age  |  Experience level: first safari

What a great trip to Rwanda
5/5

Golden Rwanda was awesome. The operator, Frank, set up the whole 12 day trip and accommodations with only 2 days of notice. There’s no way I could have done all this on my own. The guide they provided, Liza Fabrice, could not have been better. Liza is so friendly and knowledgeable; we had great conversations every day and he was able to translate with ease between Kinyarwandan & English & French flawlessly. Everywhere we went people knew him and his friendships became mine. He was able to explain the ins and outs of Rwanda’s culture and history and present, to name the animals we would see, to explain and give context to what we came across , to give good advice on everything from food safety to shopping to etiquette. He’s also a great driver. And a great guy. He even lent me books on topics we talked about. I mean come on! So awesome.
Another special example, I am a musician and so he was able to connect me with musicians and take me to shows I’d never have found. When I found a famous Congolese musician I wanted lessons with he was able to call them , communicate in French and arrange a meeting. Amazing.
Best of all, when something went wrong, Liza was able to step up and handle the situation immediately, keeping any potential stress off of me, and then Frank & Golden Rwanda went the extra mile to make things even better than they would have been otherwise so that nothing was ever disrupted. That’s the sign of a true professional and a great company.

I’d like to personally thank Frank & Liza Fabrice both and I encourage anyone thinking about travelling to the continent to visit Rwanda & check out Golden Rwanda

Laure   –  
France FR
Visited: April 2019 Reviewed: May 3, 2019

Email Laure  |  20-35 years of age  |  Experience level: 2-5 safaris

Most reliable tour operator providing top quality services at honest price
5/5

Benoit managed to accommodate us with two cars and a fantastic guide (Fabrice) at the very last minute. The quality of the overall service was top notch, all the while being the cheapest option we have found in Kigali. We all highly recommend this your operator, for being so reliable, honest and providing the best service. Great value for money!

Kayla Kuzniewski   –  
United States US
Visited: September 2023 Reviewed: Dec 31, 2023

Email Kayla Kuzniewski  |  20-35 years of age  |  Experience level: first safari

Life changing experience
5/5

Gorilla trekking has been at the top of our bucket list for some time and Golden Rwanda Safaris made the experience even better than we could’ve imagined. Everything from booking to drop off at the airport at the end of the trip was seamless. Communication was consistent and easy. Payment was smooth. The hotels were stunning.

Our tour guide, Taufique, was absolutely wonderful. He brought us around Kigali, showing us the highlights of the city and choosing an incredible restaurant for lunch that we never would’ve found on our own and gave us a true taste of what locals eat (delicious!). He was always punctual, kind, and informative. It can be intimidating traveling to a new country for the first time, let alone a new continent, but we felt completely taken care of with Taufique.

The tour itself was a dream. We loved Kigali and hope to go back to see more of it one day. Taufique brought us to Volcanoes National Park where park guides then took over to lead our trek. We ended up on the most difficult route (hiking almost 4 hours uphill in some rain and through thick brush) but it was beyond worth it. They choose routes based on physical fitness so many groups had hikes under an hour in much easier conditions. Our hike brought us to a family of over 20 gorillas where we saw multiple silverbacks, mamas, juveniles, and babies. I never imagined we would be so close to these incredible creatures but the hour we spent mere feet from them will forever be one of the best of my life.

The golden monkey trek was a wonderful bonus. That hike was super short and easy and the monkeys were beautiful and interesting. We were afraid after the exhaustion of the day before it would be too had to do another trek but this one was easy and well worth it.

I cannot recommend Golden Rwanda Safaris for a Gorilla Trek enough! We will definitely be back one day and hope to use them again.

Nabeela Nasim   –  
Australia AU
Visited: December 2023 Reviewed: Dec 17, 2023

Email Nabeela Nasim  |  20-35 years of age  |  Experience level: first safari

Excellent service and unique experience
5/5

It was an absolute pleasure to experience the amazing service of The Golden Rwanda Safari. I have booked the 1-day Akagera National Park game drive and was travelling by myself. Starting from the beginning, with booking till the end it was great. All my enquiries were answered promptly and nicely by Frank (the owner). Also, before the game drive, I was provided with all the necessary information and things to carry (rain jacket etc.) This made my trip well prepared.
It was my first time in Africa and I am glad I travelled to Rwanda and experienced the safari with them. My guide was Taufique. If you travel here, make sure to ask for him. It was a pleasure to travel with him. He is very knowledgeable and was always on top in planning. I was able to spot numerous wildlife, more than I could expect. He answered all my questions so nicely. It was also great to learn a lot about Rwandan culture and history from him.
I would 100% recommend Taufique as a guide and Golden Rwanda Travels for any tours and safaris. They have the best customer service!!!

Alessandro   –  
Italy IT
Visited: November 2023 Reviewed: Nov 28, 2023

Email Alessandro  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional and well organised
5/5

Our experience with Golden Rwanda Safaris has been very unique. Our guide has been helpful and friendly, guiding us through the tour in an excellent way. I am very satisfied with my experience and I would recommend to anyone!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
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