Reviews

Sort By: Date Most Helpful Rating 131-140 of 231 Reviews
Lifen & Gavin   –  
Rwanda RW
Visited: March 2022 Reviewed: Apr 1, 2022

Email Lifen & Gavin  |  20-35 years of age  |  Experience level: first safari

Excellent service!
5/5

Golden Rwanda Safaris is a very reliable company with excellent customer service and affordable car rental price. Me and my partner had hired a Toyota rav4 from them and the car worked perfectly on both sealed and unsealed roads. The owner is always very responsive and genuine. He is happy to go extra miles to support us even it is offoffice hours. Strongly recommend to people who need a car or any travel packages.

Dakota   –  
United States US
Visited: March 2022 Reviewed: Mar 22, 2022

Email Dakota  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely amazing and thorough with his information.
5/5

Our 12 day journey throughout Rwanda was top notch. Frank, the owner, was very responsive before, during, and after our trip with any questions or needs that we had. The trip itself was absolutely incredible from the driving, the hotels, seeing animals such as wild gorillas, chimps, all kinds of monkeys, birds, and some of the big five with many more animals, to the somber genocide memorials. Rwanda is an amazing country with much to see and do and this trip provided insight to all of it. Our driver/guide, Jean Claude, was also fantastic. He was thorough with his information and anything he didn’t know he was able to discern for us later. He was very accommodating to our trip needs if we wanted to veer off course. I can’t recommend Golden Rwanda Safaris enough. You’ll be extremely satisfied with the trip, price, and customer service. L

Emira   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Emira  |  20-35 years of age  |  Experience level: first safari

A professional company
5/5

A very great and professional company. They provided us an excellent service, and the tour guide was very knowledgeable. All in all, a great experience!

Oda Sivertsen Stavrum   –  
Rwanda RW
Visited: March 2022 Reviewed: Mar 14, 2022

Email Oda Sivertsen Stavrum  |  20-35 years of age  |  Experience level: first safari

Professional and service oriented
5/5

The whole experience was very professional, and they made an excellent effort to make sure that we were comfortable and had a good experience at all times. Our guide was very friendly and had a lot knowledge that he shared with us. The experience was in other words very good, and I will recommend Golden Safaris when traveling to Rwanda.

Alexander   –  
Norway NO
Visited: March 2022 Reviewed: Mar 14, 2022

Email Alexander  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communication and well organized tour overall. Very happy
5/5

I’m overall very happy. The guide was very knowledgeable, nice and we always felt like we were in good hands. The tour was well-planned out with a nice breakfast and lunch.
Everything was professional from start to finish and it seemed like everyone did their best to make us happy.

Ms. V   –  
Canada CA
Visited: March 2022 Reviewed: Mar 9, 2022

Email Ms. V  |  50-65 years of age  |  Experience level: 2-5 safaris

Thoughtful, professional, friendly, responsive and accommodating.
5/5

I was in Kigali for a conference and decided to take a few extra days to do a tour. I FIU d Golden Rwanda Safaris online and they had high ratings so I contacted them. It was the best decision! They were responsive, accommodating and friendly. The attention to detail and anticipation of needs was brilliant. The guide was professional and warm, from helping me with muddy shoes to finding sambaza fish fry! Overall an amazing experience made all the more wonderful by the tour operator.

Anand   –  
Rwanda RW
Visited: February 2022 Reviewed: Mar 7, 2022

Email Anand  |  35-50 years of age  |  Experience level: 2-5 safaris

There service was excellent
5/5

We took 2 jeeps from them and they really provided us a good service. We spotted 2 lions on day 1 within an hour

Bibi   –  
United States US
Visited: December 2021 Reviewed: Dec 31, 2021

Email Bibi  |  35-50 years of age  |  Experience level: over 5 safaris

Very attentive and professional - ideal for solo woman traveler
5/5

I was delighted with the organization of my trip: the communication and advice, the flexibility, and the discreet monitoring and follow-up. It was a true vacation. Frank, the owner and manager, was very implicated, and the guide, Anaclet, was knowledgeable and attentive - not to mention extremely pleasant keeping in mind the amount of time we spent together. An excellent safari company for a woman traveling alone. I would definitely use the company again.

Tim Peters   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Nov 23, 2021

Email Tim Peters  |  50-65 years of age  |  Experience level: over 5 safaris

Top class company to experience the beauty of Rwanda with well spoken & informed drivers / guides
5/5

Frank and his team serves a high quality experience end-to-end, that easily outperforms 5 star experiences around the world. His team is flexible, egaging, well educated, well informed, enthusiastic, and with access to high quality resources across Rwanda. We had top vehicles, amazing drivers / guides, and were able to discover the beauties of Rwanda as well as get to know its history & past challenges in an unforgettable manner. Frank & his team can manage large groups with kids in a professional, kind and easy way. Highly recommended and hoping to travel with Golden Rwanda again

Kuntay   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Kuntay  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional, caring & humble team led by Frank
5/5

Golden Rwanda Safaris was our chosen tour operator (amongst few) to cater for our large group mainly consisting of children aged between 6-15 plus parents during our autumn half-term break. Our trip purpose was twofold: 1-philanthropic (building the water station and planting trees across Rwanda), 2-safari at Akagera national park. Golden safaris team allotted us 6 vehicles with the exceptionally knowledgeable guide/drivers each. Frank has such an exceptional selection of his team of guides/drivers. Frank himself also joined and led the convoy. In one week we became a family all together. Golden Safaris team were with us from the pout of arrival to a point of departure and everything in between covering distances between the locations we were visiting in our busy weekly agenda. Due to the specifics of our complex trip agenda, Frank was hands on shaping it together to the benefit of all parties involved. The team was extremely reliable, kind & our angel guardians, babysitters, storytellers, etc. A note, Rwanda is the safest country to be in (9th ranked by the UN).
Rwanda is a beautiful country, which is worth visiting once in a lifetime. We will definitely go back to visit our working sites, do more good jobs and see gorillas. FYI, to visit gorillas the kids have to be 15 yo & above. Golden safaris is the ONE I will ring up to help us with it :)

Average User Rating
4.9/5
Rating Breakdown
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