Reviews

Sort By: Date Most Helpful 141-150 of 221 Reviews
Biana Ohanian   –  
United States US
Visited: May 2023 Reviewed: Jun 13, 2023

Email Biana Ohanian  |  50-65 years of age  |  Experience level: 2-5 safaris

Unique, once-in-a-lifetime experience with the most trustworthy, kind, creative company!!!!!!!!!!!!!
5/5

Frank at Golden Rwanda is an incredible person to work with - everything from planning, communicating, service, and ESPECIALLY reliability/trustworthiness is notch, FIVE STAR quality. He provided guidance when needed and knew anything and everything about all the fun and experiences to have in Rwanda, but also attended to every single thing and idea we wanted as well. He realllllllly worked with us and we were fairly specific with all of the things we wanted to - he handled everything with ease and made everything possible. Jean Claude was our guide and he was PERFECT!!!! Great knowledge, soooo well spoken, and extremely creative and attentive. If we wanted to change the schedule, he gladly did and accommodated any new on-the-whim ideas we had. Frank truly went above and beyond for our family and you can tell when someone is a good person - and Frank is a truly soul-to-Earth good human - he did a lot more for our family than this review will give us space to write. He knew how much we dreamed of seeing the gorrillas and did far more than anyone else ever would to help us on our journey. We consider Jean Claude and Frank family and plan to be back for a Round 2 of Rwanda as soon as we can.

Raj   –  
India IN
Visited: May 2023 Reviewed: Jun 22, 2023

Email Raj  |  35-50 years of age  |  Experience level: first safari

Day Safari trip
5/5

Excellent service from Golden
great hospitality , punctual , friendly guide, economical , hassle free, knowledgeable and overall 7 star service in a beautiful country

can’t wait to be back

Emma   –  
Ireland IE
Visited: July 2023 Reviewed: Jul 13, 2023

Email Emma  |  35-50 years of age  |  Experience level: first safari

A reliable, trustworthy, friendly, efficient company
5/5

I did the 5 day tour visiting the gorillas, Akagera NP safari and Kilgali. From the initial communication via email to the actual tour everything was just spot on! It really was a trip of a lifetime and I would highly recommend Golden Rwandan Safaris. My driver Claude is such a gentleman, has great knowledge of Rwandan nature and is the best guide! To actually visit the gorillas is such a privilege and the local people are so proud of them!

Reshma   –  
India IN
Visited: July 2023 Reviewed: Jul 22, 2023

Email Reshma  |  35-50 years of age  |  Experience level: first safari

Very dependable. The food and facilities were of high quality. We were very happy with the service.
5/5

Everything was well arranged and we were taken to facilities that were clean and the food was good. The guide was knowledgeable and pleasant. Thanks for a wonderful experience.

Virginia   –  
United Kingdom UK
Visited: July 2023 Reviewed: Jul 22, 2023

Email Virginia  |  20-35 years of age  |  Experience level: first safari

We had an excellent experience visiting Akagera National Park with Golden Safaris Rwanda.
5/5

We had a great experience exploring Akagera National Park!

Our driver Vincent was punctual, helpful, kind and warm with us. He gave details of each of the species we saw, and shared with us details about Rwandan culture.

We loved every minute of it and would definitely recommend to anyone visiting Rwanda!

Joe   –  
United States US
Visited: July 2023 Reviewed: Jul 28, 2023

Email Joe  |  20-35 years of age  |  Experience level: first safari

An Incredible Customized Experience
5/5

We had an absolutely incredible time on the safari, boat ride, and gorilla trek. Our guide Vincent was very courteous, kind, knowledgeable, and made sure we were taken care of and were having a great time. Vincent was really good at spotting animals while driving, he explained their behaviors, and even helped us take beautiful photos. We were really well taken care of while getting to explore the incredible country that is Rwanda. This was an experience I'd recommend for anyone.

Mia   –  
United States US
Visited: July 2023 Reviewed: Jul 29, 2023

Email Mia  |  20-35 years of age  |  Experience level: 2-5 safaris

Great service, very professional and accommodating
5/5

I had a great experience booking a 3 day trip through Golden Rwanda. Frank was very communicative and accommodating through before and durning my trip. My tour guide Mugishe ensured that I had a smooth journey and that I had everything I needed along the way. I had an amazing time with gorillas, golden monkeys and in volcanoes national park. Would highly recommend booking with Golden!

Rochelle Carpenter   –  
United States US
Visited: August 2023 Reviewed: Aug 9, 2023

Email Rochelle Carpenter  |  50-65 years of age  |  Experience level: first safari

Our tour guide was excellent!
5/5

You won’t find a better tour company. Our tour guide (Mugisha) was the best! The service was outstanding. We went on the gorilla trek and Mugisha was with us every step of the way making sure we had everything we needed for a comfortable and amazing experience. Five Star service and excellent value for the money.

Kéri Gábor   –  
Hungary HU
Visited: July 2023 Reviewed: Aug 9, 2023

Email Kéri Gábor  |  50-65 years of age  |  Experience level: over 5 safaris

Professional company, great service.
5/5

We had an amazing safari experience with Golden Rwanda Safaris. It was a long 10-day trip with Kigali, chimpanzees, the gorilla track and Akagera NP. Our guide was Emile - a very knowledgeable guy,he did his best to get the best experince. We had a great time with him. I would definitely recommend to do any tour in Rwanda with Golden Rwanda Safaris. Great service! Thank you Frank!

Stephanie Kong   –  
Botswana BW
Visited: July 2023 Reviewed: Aug 22, 2023

Email Stephanie Kong  |  35-50 years of age  |  Experience level: over 5 safaris

Fast and efficient booking followed by a fantastic first experience in Rwanda.
5/5

I (36 year old female from the US) had a great solo trip to Rwanda with Abu as my guide. On the booking side, Frank was professional, knowledgeable, and prompt in assisting me with proposing itineraries and helping me book my gorilla trekking and golden monkey safari. Prices were significantly lower than what I had been quoted elsewhere for the same itinerary using the same hotel. They organized my stay at the 5 Volcanos Boutique Hotel and my stay was very comfortable and the food was great. Abu was a knowledgeable and personable guide and I enjoyed his company for my 5 day trip. During the whole trip, I completely trusted my guide and outfitter and felt completely safe and looked after. My overall experience was fantastic and I would happily book future travels with them again!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
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