Reviews

Sort By: Date Most Helpful 161-170 of 221 Reviews
Richard   –  
United States US
Visited: May 2022 Reviewed: Jun 18, 2022

Email Richard  |  50-65 years of age  |  Experience level: first safari

Claude is incredible--very personable and knowledgeable!
5/5

The tour was very easy to set up through the website and the owner/operator was prompt, courteous, and responsive. My driver was Claude, who was super friendly and knowledgeable, even though I was the only passenger and had a million and one questions. He knew all the roads in the park and where the animals were most likely to be.

100% would use Golden Rwanda Safaris again and 100% would request the same driver!

Maria Luisa   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 23, 2021

Email Maria Luisa  |  35-50 years of age  |  Experience level: 2-5 safaris

Really outstanding company with outstanding guides
5/5

Frank and his team made our journey in Rwanda memorable.
They helped us organizing our trip that included some charity work and safari.
The entire team showed great professionalism, flexibility and kindness.
We were a big group and they managed impeccably. The team was very kind and patient with the kids.
In the safari part they managed to let us see the Big 5.
I highly recommend them and definitely use them next tome I travel to Rwanda to go see the Gorillas!

Ajay   –  
India IN
Visited: January 2021 Reviewed: Jan 21, 2021

Email Ajay  |  35-50 years of age  |  Experience level: over 5 safaris

I did a last minute bookings with Golden Safari, but it was so well organised that one didnt missout
5/5

Golden Safari, is highly recommended, they organised out trip very well.

Elisa   –  
Greece GR
Visited: January 2021 Reviewed: Jan 10, 2021

Email Elisa  |  35-50 years of age  |  Experience level: first safari

A DREAM COME TRUE EXPERIENCE!
5/5

The owner of Golden Rwanda Safaris, Frank, exceeded our expectations. He gave us a superb itinerary which included Nyungwe Chimpanzee Trekking, Volcano National park, Gorilla, Monkeys & Akagera National park. Besides the breathtaking adventure of the chimpanzees, gorillas, and golden monkeys, we saw retriever monkeys. We were privileged and ecstatic to see elephants, giraffes, hippos, Zebras, waterbucks, pumbas, Nile crocodiles, an owl, and more. We experienced jungle, woodlands, swamps, lakes, and the Savannah.

Our guide and driver, Anaclet, was a wealth of knowledge and professionalism. There was a good mix of cultural activities including the King’s Palace, Inema Arts Center, and the Genocide Memorial in Kigali. We also went to Mount Kigali and did zip lining.

We highly recommend this established, locally-owned company. Golden Rwanda Safaris was always quick and conscientious to respond to inquiries and we would use them again. They worked within our budget and all accommodations were welcoming, spacious, spotless, and the service and food everywhere was excellent. The vehicles were cleaned everyday and they were comfortable and modern. We felt very safe during the COVID pandemic too.

We made the most wonderful memories in our hearts and on our cameras. A true trip of a lifetime.

Lillian   –  
United States US
Visited: July 2019 Reviewed: Jul 28, 2019

Email Lillian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

I went on a tour with Golden Rwanda completely by chance as I was attending a conference in Rwanda and a fellow conference attendee invited me to join her. She was far more prepared than I was, and had researched various tour operators thoroughly. I was very happy with her choice. Golden Rwanda Safaris is a small local company, but they do tours all over Rwanda and the surrounding countries. We ended up staying in Rwanda, spending a 1.5 days in Akagera national Park, (where we saw so many animals, including lions, hippos, impalas, giraffes, zebras, baboons, buffalo, elephants, warthogs etc). Seeing lions was theoretically the most exciting because they were introduced in the past few years from South Africa, but I prefer seeing the colorful animals (zebras, giraffes) and the more active ones (baffoons & impalas).

We had two separate guides for the two halves of our trip (Frank and Fabrice) and both were terrific, both on the trip logistics and also the wildlife. I enjoyed chatting with them and learning about their stories and Rwanda as much as I enjoyed the wildlife.

Note on gorillas: I was too stingy to pay $1500 for the gorilla permit in Rwanda, too scared to explore going to Congo, and permits were all gone in Uganda ($600) because I was literally looking for them the same week. However, the company arranges gorilla treks in all 3 countries and they assured me that Congo was safe for tourists. In the end, I'm very happy with the company and my trip :)

Satanjeev   –  
United States US
Visited: July 2019 Reviewed: Jul 11, 2019

Email Satanjeev  |  35-50 years of age  |  Experience level: first safari

Excellent trip to Akagera national park, Rwanda with Frank
5/5

Frank did an excellent job, taking us on this tour of Akagera National Park. He drove us there from Kigali, then we stayed in the game lodge, then the next day we did a day long game ride, and then drove back to Kigali. Frank was excellent in everything. He had a lot of information about the history of the park, what kinds of animals are in there, and other sights along the way. The drive back and forth was very comfortable - he had a great car that was perfect for the 4 adults and the 2 small children we had with us. Once we got to the park, he had great advice on how to go about the game ride, to maximize the chances of seeing all kinds of animals. He was able to show us most of the big 5 animals, even though of course there's no guarantee you'll see them. The adults and especially the 2 small children (ages 3 and 5) loved the full experience. We will definitely recommend Frank to everyone who is visiting Rwanda, and we will definitely go on safari with him again on our next trip!

Luiz Ogg   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Luiz Ogg  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experience, well above any expectations.
5/5

I vetted five Safaris Company in Rwanda in August 2021 and there were some robust reasons for choosing Golden Rwanda. Mr.Frank who is the operator is very responsive, courteous and the ability to work together to accommodate a group of 37 people where 25 were children was outstanding in a project that comprised of two humanitarian schemes and one Safari. Not only Frank but all drivers were attentive, well informed about all aspects of Rwanda ( Wildlife, Political, Social) and above all, they are “people to people “. Recommended without hesitation.

Vincent Cardo   –  
France FR
Visited: August 2019 Reviewed: Sep 10, 2019

Email Vincent Cardo  |  50-65 years of age  |  Experience level: first safari

Always way above our expectations
5/5

First contact with Frank was easy and profesional.Frank understood exactly what we wanted and built up the entire safari for us. All planned visits and tour were perfeclty organized. Accommodations were outstanding and always well located.
All of this worked perfectly thanks to our guide Jean Claude who has been very professional with a perfect knowledge of all the places we went to. Jean Claude is probably the best ambassador of Rwanda in Rwanda. The entire Golden Rwanda team deserves your confidence.

Jose Manuel Sanchez Andrade   –  
Spain ES
Visited: August 2019 Reviewed: Sep 5, 2019

Email Jose Manuel Sanchez Andrade  |  35-50 years of age  |  Experience level: 2-5 safaris

Good agency
5/5

Good agency, serious and with good services.
The driver-guide, very good.
An agency of the most reliable and serious.
All very well.

Yasmine S   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 21, 2019

Email Yasmine S  |  35-50 years of age  |  Experience level: first safari

Amazing Experience
5/5

Frank is an excellent tour guide, punctual, knowledgeable and honest and quotes very reasonable prices compared to the experience. We went to Akagera and he had very good eye to spot the animals, he had great knowledge of the park. Very good experience with Golden Safaris, definitely recommend.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
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