Reviews

Sort By: Date Most Helpful 161-170 of 221 Reviews
Scott   –  
Singapore SG
Visited: July 2019 Reviewed: Jul 19, 2019

Email Scott  |  35-50 years of age  |  Experience level: first safari

Perfect in every way possible
5/5

Being my first visit to Africa I was apprehensive about how to choose a trustworthy tour operator. Frank of Golden Rwanda Safaris could not have been more helpful. From our first communication, it was clear that Frank values customer service above all else. No request was too much and the payment platform made it simple and painless to finalize the transaction.

On the ground in Rwanda, Frank's level of service was impeccable. Frank was always on time and no request was too much. I had wanted to visit the Gorillas for 25 years and Golden Rwanda Safaris made it happen in a way that I will never forget!

If you choose Golden Rwanda Safaris, Frank and the team will make sure you leave Africa with an experience that will stay with you for a lifetime.

Davina NAIKEN   –  
Mauritius MU
Visited: June 2019 Reviewed: Jul 19, 2019

Email Davina NAIKEN  |  35-50 years of age  |  Experience level: first safari

Wonderful Experience, highly professional & knowledgeable
5/5

A wonderful surprise. The service was excellent. Frank who accompanied me on my 2 days tour to Akagera and Kigali was highly professional and paid a lot of attention to details to make my experience unique. In Akagera, he made sure I was having a chance to see all the animals there. He had water bottles in the car everyday. He even brought me coffee on my departure day which was really early morning.
He was also well respected by the people at places we visited, which certainly shows the reputation of the company in the destination.

Spending 2 days with Frank also taught me a lot about the culture of Rwanda, the lifestyle and the friendliness of people despite the history. It was a very emotional 2 days, and I came back home with a lot of great memories.

I have no hesitation to recommend Golden Rwanda Safaris and would not definitely not go with anyone else.

Satanjeev   –  
United States US
Visited: July 2019 Reviewed: Jul 11, 2019

Email Satanjeev  |  35-50 years of age  |  Experience level: first safari

Excellent trip to Akagera national park, Rwanda with Frank
5/5

Frank did an excellent job, taking us on this tour of Akagera National Park. He drove us there from Kigali, then we stayed in the game lodge, then the next day we did a day long game ride, and then drove back to Kigali. Frank was excellent in everything. He had a lot of information about the history of the park, what kinds of animals are in there, and other sights along the way. The drive back and forth was very comfortable - he had a great car that was perfect for the 4 adults and the 2 small children we had with us. Once we got to the park, he had great advice on how to go about the game ride, to maximize the chances of seeing all kinds of animals. He was able to show us most of the big 5 animals, even though of course there's no guarantee you'll see them. The adults and especially the 2 small children (ages 3 and 5) loved the full experience. We will definitely recommend Frank to everyone who is visiting Rwanda, and we will definitely go on safari with him again on our next trip!

Hoi Rance   –  
Macau MO
Visited: June 2019 Reviewed: Jul 5, 2019

Email Hoi Rance  |  20-35 years of age  |  Experience level: first safari

The Best journey in Rwanda
5/5

Very good journey, the 4WD is very comfortable.
The driver is also very hard to explain to me, whether it is on the road or animals.
It is very recommended.

Caroline   –  
United States US
Visited: June 2019 Reviewed: Jun 27, 2019

Email Caroline  |  20-35 years of age  |  Experience level: first safari

Best day of my trip - AMAZING guide
5/5

Frank was so wonderful. I was nervous about going on a tour alone, but I shouldn't have been. He is very professional and kind and knowledgable. Would recommend this tour to anyone.

JAMES TUCKER   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 27, 2019

Email JAMES TUCKER  |  50-65 years of age  |  Experience level: over 5 safaris

A truly African adventure
5/5

We were very fortunate to have picked Golden Rwanda Safaris headed up by Frank. We went on a day safari to Akagera National Park with Frank in his very modern V8 diesel Toyota land cruiser. We picked up a game scout from the main office when we arrived to join us who was very knowledgeable about everything to do with the park. We saw many animals, birds and butterflies. Massive thanks to Frank we very much enjoyed our trip and Rwanda is a remarkable country all round. Now my wife Carol wants to come and live in Rwanda!

Laurence   –  
Djibouti DJ
Visited: April 2019 Reviewed: May 3, 2019

Email Laurence  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent service and very helpful
5/5

It was just perfect. Claude, our guide was very nice and fully reliable. Perfect French speaker as well.

Laure   –  
France FR
Visited: April 2019 Reviewed: May 3, 2019

Email Laure  |  20-35 years of age  |  Experience level: 2-5 safaris

Most reliable tour operator providing top quality services at honest price
5/5

Benoit managed to accommodate us with two cars and a fantastic guide (Fabrice) at the very last minute. The quality of the overall service was top notch, all the while being the cheapest option we have found in Kigali. We all highly recommend this your operator, for being so reliable, honest and providing the best service. Great value for money!

Emily Hohenshell   –  
United States US
Visited: March 2019 Reviewed: Apr 29, 2019

Email Emily Hohenshell  |  20-35 years of age  |  Experience level: 2-5 safaris

A great game drive!
5/5

This tour was very professional! Frank was a great guide and I had so much fun learning about the animals and driving around to find them. The service was great, on time and everything was advertised perfectly. The communication was great and easy to coordinate! Highly recommend!

Anna Deborah Conlon   –  
United States US
Visited: March 2019 Reviewed: Mar 27, 2019

Email Anna Deborah Conlon  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly & reliable services for individual travelers during our 12 day Rwanda tour
5/5

Just completed a 12 day tour of Rwanda/Uganda, organised by Golden Rwanda Safaris. Thank you so Much Frank B. Kanyamutara and your team for your professionalism!

We spent 2 of the 12 days in Uganda to see the gorillas with the rest of the time travelling around Rwanda.

Golden Rwanda Safaris were quick in answering questions we had regarding possible tours, including budget and type of activities we were interested in.

We were originally going to climb Mt Nyiragongo in DRC but this was not viable shortly after we booked the trip due to security concerns. Golden Rwanda Safaris offered a different hike as an alternative in Rwanda.

Our trip went incredibly smoothly from the outset with zero issues. This surprised me actually. We were in good hands our guide (Emile). We paid the money via their online payment gateway and needn't have bothered with caution really. We paid the final installment during the trip.

Our trip included:

Gorillas ( Rwanda & Uganda), Batwa pygmy Community (Uganda), Golden monkeys
Mt Bisoke hike, Visit to 2 cultural centers (Iby'iwacu), One day at Gisenyi (including boat ride), Chimps at Nyungwe, Nature walk + Canopy walk at Nyungwe, Couple of game drives and a boat ride in Akagera

If I were to do it again I would try to do gorillas in Rwanda (looks easier) even with the higher cost

Only go to one of the cultural centers if pressed for time.

It is very important for me to find reliable service providers while travelling, especially if I am travelling by myself. Three years ago, Golden Rwanda Safaris helped me get to the National Park in Uganda, Musanze and back to Kigali in a very efficient and uncomplicated way. Now back in Rwanda, they helped me in the same friendly and reliable manner -with very short notice! Thank you Golden Rwanda Safaris Tours for assisting me again.

I had indeed a marvelous stay in the National Park and surroundings.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 10
  • 3 star 0
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