Reviews

Sort By: Date Most Helpful Rating 211-220 of 231 Reviews
Sang Hoon Lee   –  
South Korea KR
Visited: May 2017 Reviewed: May 17, 2017

Email Sang Hoon Lee  |  50-65 years of age  |  Experience level: over 5 safaris

Responsible & Quick
5/5

The guys in this travel agency is quite impressive, comparing to other services I have experienced in Africa. What impressed me most is the immediate refund because of wrong information they gave me beforehand about minimal service charges at Mt. Nyiragongo. In addition, they have fixed or tried something to compensate whenever I have informed them inconvenient experiences with the hotels they have booked for me. Considering usual uncertainty here, it is quite impressive to see that they take care of customers with their bests. I bet you wouldn't regret to use their services.

Jonas & Eric   –  
Sweden SE
Visited: April 2017 Reviewed: May 2, 2017

Email Jonas & Eric  |  35-50 years of age  |  Experience level: 2-5 safaris

Akagera park safari
5/5

Our safari day trip with Jean Marie from Golden Rwanda tours was a fantastic experience and a memory for life! Great car and the best guide I have had on any trip. He did everything to make our day fantastic. Saw a lot of animals and a wonderful nature!

Zeyad Aboelaxm   –  
Egypt EG
Visited: April 2017 Reviewed: Apr 24, 2017

Email Zeyad Aboelaxm  |  20-35 years of age  |  Experience level: first safari

They make everything much easier
5/5

You can visit rwanda and go everywhere but golden rwanda made it much easier and fantastic to me .. actually i enjoyed my stay in rwanda and found it very nice place and i hope to come again soon and one of the reasons is golden rwanda .. i would like to thank golden rwanda guys for everything . Specially the amazing frank

Katelijn De Queecker   –  
Belgium BE
Visited: April 2017 Reviewed: Apr 19, 2017

Email Katelijn De Queecker  |  20-35 years of age  |  Experience level: first safari

perfect experience
5/5

When I stayed for 3 months in Rwanda, my parents came to visit. I booked their trip with Golden Rwanda tours, and I am very thankful for this experience. We travelled to Nyungwe and Akagera with Jean-Marie. Jean-marie was a perfect guide, with extensive knowledge on the country and its nature. You could see that even for him it was a pleasure to take us on this trip.
Price quality was perfect.

Gabriela Freitas   –  
Brazil BR
Visited: February 2017 Reviewed: Mar 12, 2017

Email Gabriela Freitas  |  20-35 years of age  |  Experience level: 2-5 safaris

3 days around Rwanda
5/5

I had only 3 days in Rwanda and I wanted to the most of it. I contacted some agencies prior to my departure, and Golden Rwanda Tours was the one that offered me more things to do in such a short time for a very reasonable price. In 3 days we went to Akagera National Park, Gorilla Trekking, Lake Kivu and we did a Kigali city tour. They were very nice, communication was very good, they all speak very good english and told us about Rwanda history and culture. It was an amazing time we spent there and I would recommend their services to anyone. They were always on time and in a good mood. Also, in our last night there, while waiting to go to the airport they took us to dinner in a very nice restaurant with a great view of Kigali's city. Thank you so much, Michael and Frank!! We loved our visit and we hope to see you again!

chiaka   –  
Nigeria NG
Visited: January 2017 Reviewed: Feb 3, 2017

Email chiaka  |  35-50 years of age  |  Experience level: 2-5 safaris

Memorable One day safari to Akagera
5/5

Frank picked me up from my hotel in a timely courteous way & the drive from kigali to Akagera national park was filled with melodious music from the radio in the background & hopeful stories of Rwanda. My safari trip in the park started off on a lucky find of elephant family & kept getting better with sightings of zebra's, impalas, baboons, hippos, crocodiles, giraffes, Hogwarts & more. We stopped for a short tea break & a relaxed lunch picnic in the park. Thankfully i accepted to use an air-conditioned SUV for this safari trip of over 6 hours as advised by frank to escape the heat. Had a very informed park guide along this trip as well. And to conclude this memorable adventure frank stopped on our way back to Kigali, for me to buy fresh corn to my fill. He played my favorite artist Bob Marley on the drive back and with the green country side floating past me i knew this memory would stay with me forever.

Tetyana Dotsenko   –  
Ukraine UA
Visited: January 2017 Reviewed: Jan 26, 2017

Email Tetyana Dotsenko  |  50-65 years of age  |  Experience level: over 5 safaris

Unforgettable experience, excellent Guide
5/5

We are extremely happy that we visited the safaribooking.com website and booked the tour with the tour operator "Golden Rwanda Tour".
Enjoyed everything:

· Frank, the owner of Travel Agency , was ready to answer all of our questions in a jiffy since the phase of booking,

· Frank was very punctual, there wasn't a single time of him being late, although we were supposed to take off early almost every day

· A very good car and Frank was a very careful driver, always with a fair water supply

· Along the way, we've been offered to visit additional excursions that we really enjoyed

· Dinners at restaurants with beautiful views and at reasonable prices

· The hotels on route were all with good living conditions and high-quality service

· "Photo" stops in very interesting places

· We've learned much about Rwanda and loved this country. There are a lot of national parks with a completely different nature, many animals and plants, good roads and worthy hotels on a relatively small territory

· Frank accompanied us during most of hiking excursions (special thank for the help during the difficult Bisoke volcano hike)

· Complex follow-up support from the moment of arrival to the Kigali airport till our departure

All points of program were accomplished and we got more than we expected. Thank you a lot!

John   –  
Canada CA
Visited: November 2016 Reviewed: Dec 12, 2016

Email John  |  35-50 years of age  |  Experience level: 2-5 safaris

Great 4 Day Gorilla Tour
5/5

We did the 4 day gorilla and golden monkeys tour with Golden Rwanda. During this holiday we also did other tours with other operators in Kenya/Tanzania as well as Morocco. All of them were on the budget range of the tour price scales, but this one was by far the best of them.

Right from the time of booking, the communication was very good with Frank. He asked us about our expectations for the trip and we obviously said that we wanted to see the gorillas and the monkeys and we left the rest up to him and I'm glad we did. Being a private tour, we had some flexibility and managed to see some optional things like the twin lakes and Lake Kivu as well as a little village that has a setup where they teach you about their history and traditions (contrasted to a village we visited in Kenya where they let you look around and then try and sell you a bunch of Chinese toys they claim they made there).

The Genocide Memorial is by no means a happy place, but it is a must visit if you are in the area. If you are like almost every other North American, your knowledge of the genocide is limited to what you've seen in movies like Hotel Rwanda and the memorial gives does a really good job explaining the history of the country and how things built up to it. Really disturbing, but really interesting and important.

All of the accommodations we stayed in were basic, but clean and had very good service. One change to the itinerary was on our third night we ended up at Lake Kivu and that was actually a really nice little lakefront cabin and I would highly recommend it.

Frank was very friendly and knowledgeable and he drives a nice big newer Landcruiser, so the trip was comfortable. He definitely took the time to ask what we were interested in and personalized our tour accordingly.

When we first decided to go to Rwanda (we chose it over Zanzibar due to limited time) we thought we would just want to get in, see some gorillas and get out. I can honestly say that it was my favorite place we visited, the people were so friendly and it was really green and clean. Our only regret about our trip to Rwanda was that I wish it was a couple of days longer.

Petra and Bruno   –  
Germany DE
Visited: October 2016 Reviewed: Dec 1, 2016

Email Petra and Bruno  |  50-65 years of age  |  Experience level: first safari

It was a wonderful time with our driver Frank an now he is our friend...
5/5

Frank was our driver and he is very TOP !!
His knowlage about his country is great, hi is a perfect driver and also the best tour-guide.
His attainment of the Akagera-Park, about animals und the terrain is very good.
We were on tour with him from sunrise till sunset every day. He was always funny.
We would like to take a lot of fotostops and it was never too much for him.
Also at the trip through the country, along the Kiwu-Lake, Frank knows a lot of beautiful
places and restaurants. We hope we can come back soon to this wonderful country and back to
our friend Frank. We were so said when we left Ruanda, also we left our driver and friend Frank.

Rucha   –  
Nigeria NG
Visited: November 2016 Reviewed: Nov 29, 2016

Email Rucha  |  20-35 years of age  |  Experience level: first safari

Fantastic first Safari experience
5/5

I really enjoyed my one-day safari with Frank to the Akagera National Park. Frank was very knowledgeable, sociable and gave me some great insights into Rwanda and its culture. It was my first safari and I really enjoyed the experience. Highlight for me was seeing elephants and giraffes! Our tour guide from the park was really great too - had lots of fun facts and stories to share. Overall, I would highly recommend this tour and Frank as a guide. It was my first time as a solo traveller in East Africa and Golden Rwanda Tours set a very high standard for quality of service!

Average User Rating
4.9/5
Rating Breakdown
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