Reviews

Sort By: Date Most Helpful 11-20 of 221 Reviews
Cecile   –  
France FR
Visited: August 2024 Reviewed: Aug 25, 2024

Email Cecile  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime in Africa
5/5

Fantastic 2-week trip in Africa split between Kenya and Rwanda.
Focused mostly on animals.
The trip in Kenya was absolutely marvelous with the assistance of Beverly. We went to Samburu to start then Masai Mara in a conservancy. The hotels selected were absolutely gorgeous especially basecamp leopard hill.

Then we spent 9 days in Rwanda. A country I strongly recommend. People were so welcoming. We were accompanied by Mico our guide who made his best to satisfy our requests and needs. We spent a lot of time together driving and it was very entertaining.
The hotels were great. The highlight was definitely the gorilla trekking.
We spent 2 nights in Kigali and it is worth it. I could have spent more time there.

I think it is important to specify your briefing and needs ahead to make sure the trip is what you want. In Rwanda there is a lot to see also from a historical point of view.
The only thing I would have liked is to discover more things in Kigali beyond touristic places. For example, there are a lot of craftsmanship workshops to support women empowerment that I would have liked to explore.
Overall a fantastic trip.

T and J   –  
United States US
Visited: August 2024 Reviewed: Aug 31, 2024

Email T and J  |  50-65 years of age  |  Experience level: first safari

Best trip and tour experience ever!
5/5

This was the best 2 week trip ever! We travel extensively and we were amazed by this tour company. The owner Frank did a super job customizing our 2 week trip to fit in the Chimpanzee, Colobus, Gorilla, and Golden Monkey Treks, 4 nights in Akagera, and so much more. Our driver guide, Sufiane, was amazing. They worked together to make changes as needed based on our needs. He made sure we could get awesome photos and had a great time. We had fantastic and comfortable accommodations, incredible food, and felt very safe. Using them was the best decision ever. We can't wait to go back!

Diane L.   –  
United States US
Visited: August 2024 Reviewed: Aug 12, 2024

Email Diane L.  |  65+ years of age  |  Experience level: over 5 safaris

This company is the one to use for any tours in Rwanda.
5/5

I recently used Golden Rwanda Safaris for my mountain gorilla and golden monkey treks. Frank quickly answered my initial inquiry and was very helpful planning and customizing my trip, as well as answering my questions. Before I left home, I knew I was in good hands for this trip.
Muhamed contacted me before I arrived and met me at the airport. He was my guide for the entire trip to make sure I had an exceptional experience. He even picked the best porters and group for my ability level during the gorilla trek. Muhamed is a top-notch guide.
I highly recommend Golden Rwanda Safaris as the pinnacle tour company for any Rwandan tours.

Stephen   –  
United States US
Visited: June 2024 Reviewed: Jul 29, 2024

Email Stephen  |  50-65 years of age  |  Experience level: 2-5 safaris

I recommend Golden Rwanda to all other travelers!
5/5

I researched a number of tour operators before selecting Golden Rwanda and I am very happy with my decision. I worked with Frank to create an itinerary that was well-tailored to my interests and fit within the 7 days/8 nights that I had available. Frank was very responsive to my questions and knowledgable. Golden Rwanda accommodated me as a solo traveller for a very affordable price, a service other operators did not offer. Taufique picked me up at the Kigali airport upon my arrival and dropped me 8 days later- safe and very satisfied with my Rwandan adventures. He greeted me each day with a smile and excitement for that day's activities. He was an extremely pleasant and knowledgeable guide who went out of his way to ensure that I had a well-prepared cappuccino every morning and a positive experience over-all. I really liked the accommodations that Golden Rwanda selected for me. Each was clean, comfortable, and offered good service and food. The activities were remarkable - trekking with gorillas, chimpanzees, and golden monkeys; kayaking on lake Kivu; and cultural activities such as the Kings Palace Museum. Transportation between locations was safe and comfortable. I found Rwanda to be a beautiful country and Rwandans to be warm and gracious. I particularly recommend the gorilla trek and, if possible, go more than once. I did it twice and each was a unique experience. I also recommend the Genocide Memorial in Kigali. It was informative, thought provoking, and extremely moving. I would book with Golden Rwanda again if given the opportunity and recommend them to other travelers.

Danai   –  
Greece GR
Visited: July 2024 Reviewed: Jul 27, 2024

Email Danai  |  35-50 years of age  |  Experience level: first safari

Abu was the best driver we could ever have!
5/5

Amazing experience and unique pictures!! We enjoyed every single moment!

Adam Luff   –  
United States US
Visited: July 2024 Reviewed: Jul 24, 2024

Email Adam Luff  |  65+ years of age  |  Experience level: first safari

The perfect safari tour in Rwanda with a truly unforgettable experience
5/5

My Golden Rwanda Safari tour in Rwanda was an extraordinary adventure from start to finish. The communication with Frank was seamless and efficient, ensuring all my questions were promptly answered and my needs were exceeded. The service provided by our guide Mansoor was flawless and staff exceptional, with his deep knowledge and genuine passion enhancing the entire experience. Considering the quality of the accommodations, the expertise of the guides, and the unique encounters with wildlife, the tour offered great value for money. The reliability of the logistics was impeccable, with smooth transitions between different parks and activities. The highlight was undoubtedly the breathtaking moments spent tracking mountain gorillas in Volcanoes National Park, complemented by the stunning biodiversity of Akagera and Nyungwe Forests. This safari tour exceeded all my expectations and left me with unforgettable memories.

Lastly this: everyone single Rwandan we met and interacted with was genuinely interested in providing us the the very best experience and as my daughter put it ‘zero attitude’ !

Petros   –  
Greece GR
Visited: July 2024 Reviewed: Jul 27, 2024

Email Petros  |  20-35 years of age  |  Experience level: first safari

Good experience
5/5

Good authentic experience. The guide was very nice and made sure we had a good time

Adeel   –  
United States US
Visited: July 2024 Reviewed: Jul 25, 2024

Email Adeel

Muhamad did a wonderful job. He has great English and is kind and smart and hard working.
5/5

Muhamad did a wonderful job. He has great English and is kind and smart and hard working.

The tour itself is awesome. The car is comfortable, The rate includes a breakfast buffet and a big lunch plate. The company booked me the day before. They are a better value than some other places.

Iris   –  
Belgium BE
Visited: July 2024 Reviewed: Jul 26, 2024

Email Iris  |  50-65 years of age  |  Experience level: first safari

It is a fantastic, super friendly and reliable tour operator that I recommend to everyone!!!
5/5

We booked in advance a 1 day unforgettable safari tour to Akagera National Park.

The booking and further communication went very smoothly via email and WhatsApp with Frank.

On the agreed day our wonderful guide Taufique picked us up at 5am at our hotel to take us to the park in a comfortable jeep. On the way he gave us, without being pushy, a lot of explanation about Rwanda, the culture, the nature, the sights and he encouraged us to ask him all our questions. He even stopped to let us enjoy a beautiful sunrise.

In the park we enjoyed a delicious breakfast buffet and a tasty lunch and Taufique made a great effort to show us as many wild animals as possible from start to finish!

The safari tour was not cheap but definitely worth the money!

Taufique and Frank also gave us a lot of information about renting a car for our road trip through Rwanda and also about the state of the roads and safety on the road. In the end we were able to rent the car through Golden Rwanda at a very reasonable price per day.

So, i would love to recommend Golden Rwanda Safaris to everyone!
Thanks for everything you did for us Frank & Taufique!

Nam Vo   –  
United States US
Visited: July 2024 Reviewed: Jul 20, 2024

Email Nam Vo  |  35-50 years of age  |  Experience level: over 5 safaris

honest transparent trustworthy
5/5

Mr Frank of Golden Rwanda Safaris was great to communicate with. He was frank in his assessment of our travel wishes and was upfront and honest and fair with everything; our driver Abou is very jovial and easy to talk with. We had a great time in varied conversations on our drives. It was an amazing experience and all the accommodations were excellent as were the foods and services. We highly recommend Governor's Residence in Kigali as well as Five Volcanoes Boutique Hotel. The foods and services and rooms were all excellent. We felt they were good values! We would trust Frank and Golden Rwanda Safaris to help craft a trip of a lifetime. Abou was an awesome driver guide! What a wonderful trip thanks to Frank, Abou and Golden Rwanda! It is a beautiful country with wonderful people! A special encounter with a gorilla family among the Rwanda hills is something to treasure forever!

Average User Rating
4.9/5
Rating Breakdown
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