Reviews

Sort By: Date Most Helpful Rating 51-60 of 231 Reviews
Hoi Rance   –  
Macau MO
Visited: June 2019 Reviewed: Jul 5, 2019

Email Hoi Rance  |  20-35 years of age  |  Experience level: first safari

The Best journey in Rwanda
5/5

Very good journey, the 4WD is very comfortable.
The driver is also very hard to explain to me, whether it is on the road or animals.
It is very recommended.

Kamil   –  
Poland PL
Visited: August 2019 Reviewed: Aug 20, 2019

Email Kamil  |  35-50 years of age  |  Experience level: over 5 safaris

very professional, friendly people, great guide. Safe and worth travelling
5/5

very good, always on time, prompt answers, good car, nice lodges, lifetime experience on the volcano and with gorillas

Vahid Fotuhi   –  
Canada CA
Visited: October 2021 Reviewed: Oct 23, 2021

Email Vahid Fotuhi  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic team, great safari trucks, and tailor-made tours
5/5

The owner, Frank, is very responsive and will make sure you have an amazing holiday in Rwanda.
His team is world-class and super family-friendly. We had a lot of kids in our group and they all loved Frank's tour guides, especially Iddy, Jean Paul, and Jean Marie. But honestly all of them are very kind, very very helpful and a joy to be with.

We did a vetting involving the top 5 rates tour agencies in Rwanda. Based on our pre-trip screening, Golden Rwanda, came out ranked no. 1. This was based on responsiveness, price competitiveness, and overall product appeal.

Having just returned for an 8-day trip with Golden Rwanda, I can say that Frank and his team are fully deserving of their no. 1 ranking.

Yasmine S   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 21, 2019

Email Yasmine S  |  35-50 years of age  |  Experience level: first safari

Amazing Experience
5/5

Frank is an excellent tour guide, punctual, knowledgeable and honest and quotes very reasonable prices compared to the experience. We went to Akagera and he had very good eye to spot the animals, he had great knowledge of the park. Very good experience with Golden Safaris, definitely recommend.

Jose Manuel Sanchez Andrade   –  
Spain ES
Visited: August 2019 Reviewed: Sep 5, 2019

Email Jose Manuel Sanchez Andrade  |  35-50 years of age  |  Experience level: 2-5 safaris

Good agency
5/5

Good agency, serious and with good services.
The driver-guide, very good.
An agency of the most reliable and serious.
All very well.

Vincent Cardo   –  
France FR
Visited: August 2019 Reviewed: Sep 10, 2019

Email Vincent Cardo  |  50-65 years of age  |  Experience level: first safari

Always way above our expectations
5/5

First contact with Frank was easy and profesional.Frank understood exactly what we wanted and built up the entire safari for us. All planned visits and tour were perfeclty organized. Accommodations were outstanding and always well located.
All of this worked perfectly thanks to our guide Jean Claude who has been very professional with a perfect knowledge of all the places we went to. Jean Claude is probably the best ambassador of Rwanda in Rwanda. The entire Golden Rwanda team deserves your confidence.

Luiz Ogg   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Luiz Ogg  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experience, well above any expectations.
5/5

I vetted five Safaris Company in Rwanda in August 2021 and there were some robust reasons for choosing Golden Rwanda. Mr.Frank who is the operator is very responsive, courteous and the ability to work together to accommodate a group of 37 people where 25 were children was outstanding in a project that comprised of two humanitarian schemes and one Safari. Not only Frank but all drivers were attentive, well informed about all aspects of Rwanda ( Wildlife, Political, Social) and above all, they are “people to people “. Recommended without hesitation.

Satanjeev   –  
United States US
Visited: July 2019 Reviewed: Jul 11, 2019

Email Satanjeev  |  35-50 years of age  |  Experience level: first safari

Excellent trip to Akagera national park, Rwanda with Frank
5/5

Frank did an excellent job, taking us on this tour of Akagera National Park. He drove us there from Kigali, then we stayed in the game lodge, then the next day we did a day long game ride, and then drove back to Kigali. Frank was excellent in everything. He had a lot of information about the history of the park, what kinds of animals are in there, and other sights along the way. The drive back and forth was very comfortable - he had a great car that was perfect for the 4 adults and the 2 small children we had with us. Once we got to the park, he had great advice on how to go about the game ride, to maximize the chances of seeing all kinds of animals. He was able to show us most of the big 5 animals, even though of course there's no guarantee you'll see them. The adults and especially the 2 small children (ages 3 and 5) loved the full experience. We will definitely recommend Frank to everyone who is visiting Rwanda, and we will definitely go on safari with him again on our next trip!

Lillian   –  
United States US
Visited: July 2019 Reviewed: Jul 28, 2019

Email Lillian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

I went on a tour with Golden Rwanda completely by chance as I was attending a conference in Rwanda and a fellow conference attendee invited me to join her. She was far more prepared than I was, and had researched various tour operators thoroughly. I was very happy with her choice. Golden Rwanda Safaris is a small local company, but they do tours all over Rwanda and the surrounding countries. We ended up staying in Rwanda, spending a 1.5 days in Akagera national Park, (where we saw so many animals, including lions, hippos, impalas, giraffes, zebras, baboons, buffalo, elephants, warthogs etc). Seeing lions was theoretically the most exciting because they were introduced in the past few years from South Africa, but I prefer seeing the colorful animals (zebras, giraffes) and the more active ones (baffoons & impalas).

We had two separate guides for the two halves of our trip (Frank and Fabrice) and both were terrific, both on the trip logistics and also the wildlife. I enjoyed chatting with them and learning about their stories and Rwanda as much as I enjoyed the wildlife.

Note on gorillas: I was too stingy to pay $1500 for the gorilla permit in Rwanda, too scared to explore going to Congo, and permits were all gone in Uganda ($600) because I was literally looking for them the same week. However, the company arranges gorilla treks in all 3 countries and they assured me that Congo was safe for tourists. In the end, I'm very happy with the company and my trip :)

Elisa   –  
Greece GR
Visited: January 2021 Reviewed: Jan 10, 2021

Email Elisa  |  35-50 years of age  |  Experience level: first safari

A DREAM COME TRUE EXPERIENCE!
5/5

The owner of Golden Rwanda Safaris, Frank, exceeded our expectations. He gave us a superb itinerary which included Nyungwe Chimpanzee Trekking, Volcano National park, Gorilla, Monkeys & Akagera National park. Besides the breathtaking adventure of the chimpanzees, gorillas, and golden monkeys, we saw retriever monkeys. We were privileged and ecstatic to see elephants, giraffes, hippos, Zebras, waterbucks, pumbas, Nile crocodiles, an owl, and more. We experienced jungle, woodlands, swamps, lakes, and the Savannah.

Our guide and driver, Anaclet, was a wealth of knowledge and professionalism. There was a good mix of cultural activities including the King’s Palace, Inema Arts Center, and the Genocide Memorial in Kigali. We also went to Mount Kigali and did zip lining.

We highly recommend this established, locally-owned company. Golden Rwanda Safaris was always quick and conscientious to respond to inquiries and we would use them again. They worked within our budget and all accommodations were welcoming, spacious, spotless, and the service and food everywhere was excellent. The vehicles were cleaned everyday and they were comfortable and modern. We felt very safe during the COVID pandemic too.

We made the most wonderful memories in our hearts and on our cameras. A true trip of a lifetime.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
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