Reviews

Sort By: Date Most Helpful 51-60 of 221 Reviews
Anne Jonson   –  
United States US
Visited: December 2018 Reviewed: Feb 15, 2019

Email Anne Jonson  |  35-50 years of age  |  Experience level: first safari

We Enjoyed our 20 Days Combined Rwanda, Uganda and Congo with Golden Rwanda Safaris Team
5/5

Our trip was fantastic!!! Thank you so Much Golden Rwanda Team and I cannot say enough good things. You worked with our dates & time frame beautifully. Our drivers were prompt & friendly. The private guides were so knowledgeable. ”

Kindly, if you wish to enjoy your Trip don't hesitate to use Golden Rwanda Team, especially Frank does everything in Perfect way all Booking process was awesome! Especially his online Payment gate way system was what i Liked mostly. Keep your Professionalism Frank and your Team.

“I would highly recommend a private tour rather than a group tour, you won’t be sorry. We learned so much more than on a group tour or walking through places on our own”.Our trip was fantastic!!! Thank you so Much Golden Rwanda Team and I cannot say enough good things. You worked with our dates & time frame beautifully. Our drivers were prompt & friendly. The private guides were so knowledgeable. ”

Kindly, if you wish to enjoy your Trip don't hesitate to use Golden Rwanda Team, especially Frank does everything in Perfect way all Booking process was awesome! it's online Payment gate way system was what i Liked mostly. Keep your Professionalism Frank and your Team.

“I would highly recommend a private tour rather than a group tour, you won’t be sorry. We learned so much more than on a group tour or walking through places on our own”.

Sup   –  
United States US
Visited: October 2023 Reviewed: Oct 9, 2023

Email Sup  |  50-65 years of age  |  Experience level: over 5 safaris

Mountain Gorillas and Golden Monkeys
5/5

Booking to visiting these beautiful creatures was all very seamless. The meeting point before going trekking was very well organized. We had the best guide, Jean Claude! He was attentive, on time and answered all our questions. He went above and beyond. The 5 Volcanoes Hotel was very well situated. Food was delicious. The staff was very kind.

Liberty Wickman   –  
United States US
Visited: September 2023 Reviewed: Oct 6, 2023

Email Liberty Wickman  |  20-35 years of age  |  Experience level: first safari

Very responsive and detailed oriented, great customer service.
5/5

I was in Rwanda for work and had 1 Saturday free, as a solo female traveler, I was a little nervous to sign up for a safari by myself, but I'm glad I did. I'm grateful for all of Golden Rwanda Safari's support in the process and had a really great experience the day of the safari. My guide worked very hard to find all the animals in the park that were on my top list and was very informational about their habitats and behaviors. The breakfast and lunch were excellent as well.

Jenny   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 26, 2023

Email Jenny  |  35-50 years of age  |  Experience level: over 5 safaris

Exceeded all expectations for a day trip from Kigali
5/5

We were looking for a day trip to add on to the end of a work trip to Kigali. This itinerary (breakfast and lunch trip in Akegera) seemed to be good and after a few enquiries with Golden Rwanda Safaris, we confirmed. Pick up from the hotel was early, but eased by a coffee stop en route at a superb outlet. We travelled in a smart jeep with a 'lift up' roof (for game viewing later). On arrival at the park, the tour really began. We had a briefing and very quickly our driver spotted some big game. We continued in this vein through the park, which is very green and littered with beautiful lakes; not so much savanna as hilly terrain, but loads to see. We stopped for breakfast at a superb lodge with magnificent views over the park and then continued. There was so much to see - we clocked 4 of the Big 5, plus hippos, giraffe, zebra and many different antelopes; the birds were diverse and stunning. Onwards, to lunch, which was again situated at a good spot with great views. Finally, we'd reached the end of the game drive through the park and made the journey back to Kigali. It was a long day and very worthwhile. The driver/guide (Vincent) was fun, friendly and knowledgeable. The operator was very flexible to pick us up at one hotel and drop us at another. The price was good value for the level of service and quality of the itinerary. Many thanks to Frank and to Vincent for their service!

Amy   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 18, 2023

Email Amy  |  20-35 years of age  |  Experience level: 2-5 safaris

Great day all round!
5/5

We had a fabulous safari in Akagera with Jean Claude. We felt like VIPs having a guide to ourselves, and he took care of us very well with regular comfort breaks and an excellent breakfast and lunch. Jean Claude kept in contact with other guides to help locate the animals which meant our safari was incredibly successful and we took some fantastic pictures and videos. He was also very friendly and knowledgable. We thoroughly recommend Golden Rwanda Safaris

Stephanie Kong   –  
Botswana BW
Visited: July 2023 Reviewed: Aug 22, 2023

Email Stephanie Kong  |  35-50 years of age  |  Experience level: over 5 safaris

Fast and efficient booking followed by a fantastic first experience in Rwanda.
5/5

I (36 year old female from the US) had a great solo trip to Rwanda with Abu as my guide. On the booking side, Frank was professional, knowledgeable, and prompt in assisting me with proposing itineraries and helping me book my gorilla trekking and golden monkey safari. Prices were significantly lower than what I had been quoted elsewhere for the same itinerary using the same hotel. They organized my stay at the 5 Volcanos Boutique Hotel and my stay was very comfortable and the food was great. Abu was a knowledgeable and personable guide and I enjoyed his company for my 5 day trip. During the whole trip, I completely trusted my guide and outfitter and felt completely safe and looked after. My overall experience was fantastic and I would happily book future travels with them again!

Rochelle Carpenter   –  
United States US
Visited: August 2023 Reviewed: Aug 9, 2023

Email Rochelle Carpenter  |  50-65 years of age  |  Experience level: first safari

Our tour guide was excellent!
5/5

You won’t find a better tour company. Our tour guide (Mugisha) was the best! The service was outstanding. We went on the gorilla trek and Mugisha was with us every step of the way making sure we had everything we needed for a comfortable and amazing experience. Five Star service and excellent value for the money.

Reshma   –  
India IN
Visited: July 2023 Reviewed: Jul 22, 2023

Email Reshma  |  35-50 years of age  |  Experience level: first safari

Very dependable. The food and facilities were of high quality. We were very happy with the service.
5/5

Everything was well arranged and we were taken to facilities that were clean and the food was good. The guide was knowledgeable and pleasant. Thanks for a wonderful experience.

Raj   –  
India IN
Visited: May 2023 Reviewed: Jun 22, 2023

Email Raj  |  35-50 years of age  |  Experience level: first safari

Day Safari trip
5/5

Excellent service from Golden
great hospitality , punctual , friendly guide, economical , hassle free, knowledgeable and overall 7 star service in a beautiful country

can’t wait to be back

Biana Ohanian   –  
United States US
Visited: May 2023 Reviewed: Jun 13, 2023

Email Biana Ohanian  |  50-65 years of age  |  Experience level: 2-5 safaris

Unique, once-in-a-lifetime experience with the most trustworthy, kind, creative company!!!!!!!!!!!!!
5/5

Frank at Golden Rwanda is an incredible person to work with - everything from planning, communicating, service, and ESPECIALLY reliability/trustworthiness is notch, FIVE STAR quality. He provided guidance when needed and knew anything and everything about all the fun and experiences to have in Rwanda, but also attended to every single thing and idea we wanted as well. He realllllllly worked with us and we were fairly specific with all of the things we wanted to - he handled everything with ease and made everything possible. Jean Claude was our guide and he was PERFECT!!!! Great knowledge, soooo well spoken, and extremely creative and attentive. If we wanted to change the schedule, he gladly did and accommodated any new on-the-whim ideas we had. Frank truly went above and beyond for our family and you can tell when someone is a good person - and Frank is a truly soul-to-Earth good human - he did a lot more for our family than this review will give us space to write. He knew how much we dreamed of seeing the gorrillas and did far more than anyone else ever would to help us on our journey. We consider Jean Claude and Frank family and plan to be back for a Round 2 of Rwanda as soon as we can.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
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