Reviews

Sort By: Date Most Helpful 61-70 of 221 Reviews
Scott   –  
Singapore SG
Visited: July 2019 Reviewed: Jul 19, 2019

Email Scott  |  35-50 years of age  |  Experience level: first safari

Perfect in every way possible
5/5

Being my first visit to Africa I was apprehensive about how to choose a trustworthy tour operator. Frank of Golden Rwanda Safaris could not have been more helpful. From our first communication, it was clear that Frank values customer service above all else. No request was too much and the payment platform made it simple and painless to finalize the transaction.

On the ground in Rwanda, Frank's level of service was impeccable. Frank was always on time and no request was too much. I had wanted to visit the Gorillas for 25 years and Golden Rwanda Safaris made it happen in a way that I will never forget!

If you choose Golden Rwanda Safaris, Frank and the team will make sure you leave Africa with an experience that will stay with you for a lifetime.

Yasmine S   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 21, 2019

Email Yasmine S  |  35-50 years of age  |  Experience level: first safari

Amazing Experience
5/5

Frank is an excellent tour guide, punctual, knowledgeable and honest and quotes very reasonable prices compared to the experience. We went to Akagera and he had very good eye to spot the animals, he had great knowledge of the park. Very good experience with Golden Safaris, definitely recommend.

Lillian   –  
United States US
Visited: July 2019 Reviewed: Jul 28, 2019

Email Lillian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

I went on a tour with Golden Rwanda completely by chance as I was attending a conference in Rwanda and a fellow conference attendee invited me to join her. She was far more prepared than I was, and had researched various tour operators thoroughly. I was very happy with her choice. Golden Rwanda Safaris is a small local company, but they do tours all over Rwanda and the surrounding countries. We ended up staying in Rwanda, spending a 1.5 days in Akagera national Park, (where we saw so many animals, including lions, hippos, impalas, giraffes, zebras, baboons, buffalo, elephants, warthogs etc). Seeing lions was theoretically the most exciting because they were introduced in the past few years from South Africa, but I prefer seeing the colorful animals (zebras, giraffes) and the more active ones (baffoons & impalas).

We had two separate guides for the two halves of our trip (Frank and Fabrice) and both were terrific, both on the trip logistics and also the wildlife. I enjoyed chatting with them and learning about their stories and Rwanda as much as I enjoyed the wildlife.

Note on gorillas: I was too stingy to pay $1500 for the gorilla permit in Rwanda, too scared to explore going to Congo, and permits were all gone in Uganda ($600) because I was literally looking for them the same week. However, the company arranges gorilla treks in all 3 countries and they assured me that Congo was safe for tourists. In the end, I'm very happy with the company and my trip :)

Kamil   –  
Poland PL
Visited: August 2019 Reviewed: Aug 20, 2019

Email Kamil  |  35-50 years of age  |  Experience level: over 5 safaris

very professional, friendly people, great guide. Safe and worth travelling
5/5

very good, always on time, prompt answers, good car, nice lodges, lifetime experience on the volcano and with gorillas

Chen Yvonne   –  
Rwanda RW
Visited: August 2019 Reviewed: Sep 4, 2019

Email Chen Yvonne  |  20-35 years of age  |  Experience level: first safari

Very Nice
5/5

The safari was really nice. We saw a lot of animals and the service of your company was really good.

Jose Manuel Sanchez Andrade   –  
Spain ES
Visited: August 2019 Reviewed: Sep 5, 2019

Email Jose Manuel Sanchez Andrade  |  35-50 years of age  |  Experience level: 2-5 safaris

Good agency
5/5

Good agency, serious and with good services.
The driver-guide, very good.
An agency of the most reliable and serious.
All very well.

Vincent Cardo   –  
France FR
Visited: August 2019 Reviewed: Sep 10, 2019

Email Vincent Cardo  |  50-65 years of age  |  Experience level: first safari

Always way above our expectations
5/5

First contact with Frank was easy and profesional.Frank understood exactly what we wanted and built up the entire safari for us. All planned visits and tour were perfeclty organized. Accommodations were outstanding and always well located.
All of this worked perfectly thanks to our guide Jean Claude who has been very professional with a perfect knowledge of all the places we went to. Jean Claude is probably the best ambassador of Rwanda in Rwanda. The entire Golden Rwanda team deserves your confidence.

Alex   –  
Canada CA
Visited: September 2019 Reviewed: Sep 27, 2019

Email Alex  |  20-35 years of age  |  Experience level: first safari

Daylong safari in East Rwanda + week of business in Kigali
5/5

Frank and his team are dedicated, knowledgeable safari operators and city drivers.

We were given a comprehensive and laid-back safari tour, going this way and that, and thanks to Frank’s keen eye we spotted some rare sightings and were able to get up close and personal! Awesome!

We were in Kigali on business and after our one day off (our safari), we enlisted Golden Rwanda Safaris as our drivers for the remainder of our business trips all over the city. They know Kigali perfectly and are super easy-going.

Thanks to them we had a fantastic and successful trip to Rwanda.

Thanks so much!

Aditya Sreekumar   –  
India IN
Visited: September 2019 Reviewed: Oct 3, 2019

Email Aditya Sreekumar  |  20-35 years of age  |  Experience level: first safari

Delightful
5/5

I was fortunate to chance upon Golden Rwanda Safaris and book my trip to the Virunga National park through them. I had opted for the Virunga Classic tour and Frank was in constant touch with me ensuring that all the papers were in order.

Liza who accompanied me from Kigali made sure of my transfer to park authorities on the DRC side after which the whole tour was nothing short of an adventure. I was picked up once the tour was complete and Liza managed to help me pick some souvenirs at a discount on my way back for which I will be ever grateful.

I would highly recommend Golden Rwanda Safaris to anyone looking to travel to the Virunga.

Therese & Henrik Maurin   –  
Sweden SE
Visited: November 2019 Reviewed: Dec 6, 2019

Email Therese & Henrik Maurin  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing in every way!
5/5

From the very first contact with Frank and Golden Rwanda Safaris we have been treated with excellent professionalism, service and great hospitality. Our whole experience in Rwanda from Kigali, to Nyungwe national park trekking with Chimpanzees, to our relaxing stop at the beautiful Lake Kivu and final stop at the Volcanoes national park has been just fantastic. Above all expectations. Not only is Rwanda and its nature and wildlife one of the most exciting we have ever come across, but the people we’ve met along the way have been so friendly.

It was a blast to hang out with Frank on this journey! You can easily see his huge commitment to make your experience the absolut best, and the passion he puts into every detail. Noting is too complicated. And its all about the teamwork. It’s not difficult to understand why everyone along the way knows him and welcomes you with big smile. We had so much fun and we will never forget our interesting conversations, laughs and all the magical endangered animals we had the chance to meet during our trip. Thank you, it was a dream come true! We look forward coming back.

When you visit Rwanda we highly recommend you to book your tours through Rwanda Golden Safaris!

Average User Rating
4.9/5
Rating Breakdown
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