Reviews

Sort By: Date Most Helpful 61-70 of 221 Reviews
Richard   –  
United States US
Visited: May 2022 Reviewed: Jun 18, 2022

Email Richard  |  50-65 years of age  |  Experience level: first safari

Claude is incredible--very personable and knowledgeable!
5/5

The tour was very easy to set up through the website and the owner/operator was prompt, courteous, and responsive. My driver was Claude, who was super friendly and knowledgeable, even though I was the only passenger and had a million and one questions. He knew all the roads in the park and where the animals were most likely to be.

100% would use Golden Rwanda Safaris again and 100% would request the same driver!

Lisa   –  
United States US
Visited: December 2023 Reviewed: Jan 15, 2024

Email Lisa  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I booked the Rwandan Gorilla trip directly with Golden Rwanda Safaris about 10months before travel. They organized my permits, hotel accommodations, airport pickup and a trip to the Genocide Museum for myself and my son.

Everything was as promised and more. The vehicle was spotless and Jean Claude was an awesome guide with impeccable English and knowledge of the region. We felt in safe hands the entire trip. I couldn’t recommend Jean Claude any more.

The city is spotless, and the museum and gorilla experience was extremely well organized. We only did one day with the gorillas which turned out to be perfectly fine. The hike wasn’t hard at all and we were in an “average” group. You get exactly 1 hour with the gorillas and they were so close they brushed by us.

The Genocide Museum was moving and hard to process. I think how they presented the event was respectful and allowed for quiet reflection.
Definitely worth visiting.

Thank you Jean Claude and Golden Rwandan Safaris for taking me to a bucket list trip and making it unforgettable!

Caroline   –  
United States US
Visited: June 2019 Reviewed: Jun 27, 2019

Email Caroline  |  20-35 years of age  |  Experience level: first safari

Best day of my trip - AMAZING guide
5/5

Frank was so wonderful. I was nervous about going on a tour alone, but I shouldn't have been. He is very professional and kind and knowledgable. Would recommend this tour to anyone.

Davina NAIKEN   –  
Mauritius MU
Visited: June 2019 Reviewed: Jul 19, 2019

Email Davina NAIKEN  |  35-50 years of age  |  Experience level: first safari

Wonderful Experience, highly professional & knowledgeable
5/5

A wonderful surprise. The service was excellent. Frank who accompanied me on my 2 days tour to Akagera and Kigali was highly professional and paid a lot of attention to details to make my experience unique. In Akagera, he made sure I was having a chance to see all the animals there. He had water bottles in the car everyday. He even brought me coffee on my departure day which was really early morning.
He was also well respected by the people at places we visited, which certainly shows the reputation of the company in the destination.

Spending 2 days with Frank also taught me a lot about the culture of Rwanda, the lifestyle and the friendliness of people despite the history. It was a very emotional 2 days, and I came back home with a lot of great memories.

I have no hesitation to recommend Golden Rwanda Safaris and would not definitely not go with anyone else.

Scott   –  
Singapore SG
Visited: July 2019 Reviewed: Jul 19, 2019

Email Scott  |  35-50 years of age  |  Experience level: first safari

Perfect in every way possible
5/5

Being my first visit to Africa I was apprehensive about how to choose a trustworthy tour operator. Frank of Golden Rwanda Safaris could not have been more helpful. From our first communication, it was clear that Frank values customer service above all else. No request was too much and the payment platform made it simple and painless to finalize the transaction.

On the ground in Rwanda, Frank's level of service was impeccable. Frank was always on time and no request was too much. I had wanted to visit the Gorillas for 25 years and Golden Rwanda Safaris made it happen in a way that I will never forget!

If you choose Golden Rwanda Safaris, Frank and the team will make sure you leave Africa with an experience that will stay with you for a lifetime.

Kuntay   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Kuntay  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional, caring & humble team led by Frank
5/5

Golden Rwanda Safaris was our chosen tour operator (amongst few) to cater for our large group mainly consisting of children aged between 6-15 plus parents during our autumn half-term break. Our trip purpose was twofold: 1-philanthropic (building the water station and planting trees across Rwanda), 2-safari at Akagera national park. Golden safaris team allotted us 6 vehicles with the exceptionally knowledgeable guide/drivers each. Frank has such an exceptional selection of his team of guides/drivers. Frank himself also joined and led the convoy. In one week we became a family all together. Golden Safaris team were with us from the pout of arrival to a point of departure and everything in between covering distances between the locations we were visiting in our busy weekly agenda. Due to the specifics of our complex trip agenda, Frank was hands on shaping it together to the benefit of all parties involved. The team was extremely reliable, kind & our angel guardians, babysitters, storytellers, etc. A note, Rwanda is the safest country to be in (9th ranked by the UN).
Rwanda is a beautiful country, which is worth visiting once in a lifetime. We will definitely go back to visit our working sites, do more good jobs and see gorillas. FYI, to visit gorillas the kids have to be 15 yo & above. Golden safaris is the ONE I will ring up to help us with it :)

Mudi   –  
Malta MT
Visited: January 2024 Reviewed: Jan 9, 2024

Email Mudi  |  20-35 years of age  |  Experience level: first safari

Absolutely Fantastic absolutely
5/5

It was a fun and interactive tour. No dull moment guaranteed. Value for money most definitely. I recommend to anyone always.

Just ask for Taufique, he knows the way

Alex   –  
Canada CA
Visited: September 2019 Reviewed: Sep 27, 2019

Email Alex  |  20-35 years of age  |  Experience level: first safari

Daylong safari in East Rwanda + week of business in Kigali
5/5

Frank and his team are dedicated, knowledgeable safari operators and city drivers.

We were given a comprehensive and laid-back safari tour, going this way and that, and thanks to Frank’s keen eye we spotted some rare sightings and were able to get up close and personal! Awesome!

We were in Kigali on business and after our one day off (our safari), we enlisted Golden Rwanda Safaris as our drivers for the remainder of our business trips all over the city. They know Kigali perfectly and are super easy-going.

Thanks to them we had a fantastic and successful trip to Rwanda.

Thanks so much!

PAUL   –  
Australia AU
Visited: August 2019 Reviewed: Dec 30, 2019

Email PAUL  |  35-50 years of age  |  Experience level: first safari

Fantastic Tour
5/5

Tony is a great tour guide, and just a really nice person in general. He's passionate about Rwanda and Kigali, and we learned so much while having a great time and seeing the best that the city has to offer.

Tim Peters   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Nov 23, 2021

Email Tim Peters  |  50-65 years of age  |  Experience level: over 5 safaris

Top class company to experience the beauty of Rwanda with well spoken & informed drivers / guides
5/5

Frank and his team serves a high quality experience end-to-end, that easily outperforms 5 star experiences around the world. His team is flexible, egaging, well educated, well informed, enthusiastic, and with access to high quality resources across Rwanda. We had top vehicles, amazing drivers / guides, and were able to discover the beauties of Rwanda as well as get to know its history & past challenges in an unforgettable manner. Frank & his team can manage large groups with kids in a professional, kind and easy way. Highly recommended and hoping to travel with Golden Rwanda again

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings