Reviews

Sort By: Date Most Helpful 71-80 of 221 Reviews
Julie   –  
Switzerland CH
Visited: June 2022 Reviewed: Jun 22, 2022

Email Julie  |  35-50 years of age  |  Experience level: first safari

Frank was very professional and personable; it was a great trip.
5/5

Visiting the gorillas was an incredible, exciting experience. Golden Rwanda Safaris was fabulous; Frank was responsive, reliable and very helpful. He has a great personality and ensured every bit of trip was perfect. His thoughtfulness and effort were truly outstanding, and I would highly recommend Golden Rwanda Safaris to anyone.

Violet   –  
Kenya KE
Visited: June 2022 Reviewed: Jun 30, 2022

Email Violet  |  20-35 years of age  |  Experience level: 2-5 safaris

They went above and beyond in ensuring we had a wonderful trip
5/5

Golden Rwanda Safaris gave us a very wonderful experience. The tour operators were professional and warm. Frank's was very responsive and helpful with recommendations on eateries in Kigali.

JAMES TUCKER   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 27, 2019

Email JAMES TUCKER  |  50-65 years of age  |  Experience level: over 5 safaris

A truly African adventure
5/5

We were very fortunate to have picked Golden Rwanda Safaris headed up by Frank. We went on a day safari to Akagera National Park with Frank in his very modern V8 diesel Toyota land cruiser. We picked up a game scout from the main office when we arrived to join us who was very knowledgeable about everything to do with the park. We saw many animals, birds and butterflies. Massive thanks to Frank we very much enjoyed our trip and Rwanda is a remarkable country all round. Now my wife Carol wants to come and live in Rwanda!

Aditya Sreekumar   –  
India IN
Visited: September 2019 Reviewed: Oct 3, 2019

Email Aditya Sreekumar  |  20-35 years of age  |  Experience level: first safari

Delightful
5/5

I was fortunate to chance upon Golden Rwanda Safaris and book my trip to the Virunga National park through them. I had opted for the Virunga Classic tour and Frank was in constant touch with me ensuring that all the papers were in order.

Liza who accompanied me from Kigali made sure of my transfer to park authorities on the DRC side after which the whole tour was nothing short of an adventure. I was picked up once the tour was complete and Liza managed to help me pick some souvenirs at a discount on my way back for which I will be ever grateful.

I would highly recommend Golden Rwanda Safaris to anyone looking to travel to the Virunga.

Therese & Henrik Maurin   –  
Sweden SE
Visited: November 2019 Reviewed: Dec 6, 2019

Email Therese & Henrik Maurin  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing in every way!
5/5

From the very first contact with Frank and Golden Rwanda Safaris we have been treated with excellent professionalism, service and great hospitality. Our whole experience in Rwanda from Kigali, to Nyungwe national park trekking with Chimpanzees, to our relaxing stop at the beautiful Lake Kivu and final stop at the Volcanoes national park has been just fantastic. Above all expectations. Not only is Rwanda and its nature and wildlife one of the most exciting we have ever come across, but the people we’ve met along the way have been so friendly.

It was a blast to hang out with Frank on this journey! You can easily see his huge commitment to make your experience the absolut best, and the passion he puts into every detail. Noting is too complicated. And its all about the teamwork. It’s not difficult to understand why everyone along the way knows him and welcomes you with big smile. We had so much fun and we will never forget our interesting conversations, laughs and all the magical endangered animals we had the chance to meet during our trip. Thank you, it was a dream come true! We look forward coming back.

When you visit Rwanda we highly recommend you to book your tours through Rwanda Golden Safaris!

Tamara and Nick   –  
United Kingdom UK
Visited: September 2020 Reviewed: Sep 8, 2020

Email Tamara and Nick  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing wildlife safari with Golden Rwanda
5/5

We contacted Frank about our first trip to Rwanda. From the beginning, Frank was professional, responded quickly and as we were travelling during Covid always kept us updated with the latest measures and made us feel safe. Our whole experience from start to finish was fantastic.

When we arrived Frank sorted us with SIM cards and gave us a tour around Kigali. The next day we met our guide, Anacalet and went on our week adventure. Anacalet was such a passionate tour guide, first taking us to volcanoes to do our trek with the gorillas, then driving down to lake Kivu and finally stopping at Nyungwe National Park. In between, Anacalet would always tell us stories about Rwanda culture, life in Rwanda and how things have changed over the last twenty years.

It has been a pleasure to complete our first trip to Rwanda with Frank and Anaclet. Nothing is too complicated for Golden Rwanda. We both had so much fun and won’t forget the laughs, animals and interesting conversations we had a long the way.

We travelled to Rwanda after the Covid restrictions were lifted and can’t recommend Golden Rwanda enough to anyone looking to travel post covid. These guys are switched on and will make sure you have THE best experience while keeping safe.

Jackie   –  
United States US
Visited: May 2022 Reviewed: May 27, 2022

Email Jackie  |  20-35 years of age  |  Experience level: first safari

Efficient, Informative, Friendly, Fun!
5/5

Loved my experience with Golden Safari at Akagera! Our driver was Frank and he was prompt, friendly and fun. Our tour guide, Justine, was just as fun and informative. We saw almost all the Big 5 animals except for lion, and it was well worth it.

Bénédicte Mbwaki   –  
France FR
Visited: August 2022 Reviewed: Aug 25, 2022

Email Bénédicte Mbwaki  |  20-35 years of age  |  Experience level: first safari

An Amazing Day Trip
5/5

We booked a 1-day trip to Akagera with my sister and we really enjoyed it. We appreciated the whole experience from booking to the actual visit to the park. We were able to see many animals such as baboons, impalas, elephants, zebras, eagles, hippos, crocodiles... Next time, we will book more says in order to enjoy the night and boat safari as well as visit other national parcs. I really recommend Golden Safari Rwanda and will surely come back!

Jacqueline Fraser   –  
Canada CA
Visited: October 2022 Reviewed: Oct 27, 2022

Email Jacqueline Fraser  |  50-65 years of age  |  Experience level: first safari

Guide Jean Claude Makes Your Safari Extra Special!
5/5

Our 3-day, 2-night safari to Akagera National Park was the fulfilment of a bucket wish list item. And our guide, Jean Claude, made the game drives even more exciting. We did a total of 4 game drives including one night drive led by Akagera National Park guide. Worth the money! Golden Rwanda Safari staff have provided us with a positive, memorable experience, were professional and accommodating, and answered our many questions before and after payment. In fact, the process to make payment is very easy and convenient for the user. Jean Claude, who has a degree in travel and tourism, is well-educated on and willingly shares his knowledge on Rwanda and wild game including the many birds and fauna in the national park. He worked hard and did not give up on helping us find elephants in the North on our last drive. Akagera Game Lodge is a top notch hotel which has kept its guests' needs in mind. The front office and F&B staff are all very friendly, helpful and just want to make sure your stay is not just enjoyable, but memorable!

Ms. V   –  
Canada CA
Visited: March 2022 Reviewed: Mar 9, 2022

Email Ms. V  |  50-65 years of age  |  Experience level: 2-5 safaris

Thoughtful, professional, friendly, responsive and accommodating.
5/5

I was in Kigali for a conference and decided to take a few extra days to do a tour. I FIU d Golden Rwanda Safaris online and they had high ratings so I contacted them. It was the best decision! They were responsive, accommodating and friendly. The attention to detail and anticipation of needs was brilliant. The guide was professional and warm, from helping me with muddy shoes to finding sambaza fish fry! Overall an amazing experience made all the more wonderful by the tour operator.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 221
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
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