Reviews

Sort By: Date Most Helpful Rating 71-80 of 231 Reviews
Lara   –  
Germany DE
Visited: May 2023 Reviewed: May 12, 2023

Email Lara  |  20-35 years of age  |  Experience level: over 5 safaris

Golden Rwanda provided an unforgettable experience in a beautiful country!
5/5

We had a great experience with Golden Rwanda. First of all, the communication ahead of the trip (via email) was smooth, quick and efficient. Frank was always very responsive, and provided an experience tailored to our needs. He was able to arrange everything for us on a relatively short notice. Upon arrival in Rwanda, we felt very well taken care of by our guide Joana. Unfortunately, one of our bags did not arrive when we landed, and she made sure that we got it still the following day, before we left Kigali. In that sense, we were barely affected as we then had everything we needed for the rest of the trip, particularly the hikes. Throughout the entire travels, Joana was a great host and always offered flexibility to respond to our needs. Overall, we had an amazing experience in this beautiful country, and we appreciated not only seeing all the breathtaking beauty it has to offer but also learning more about the history and the impressive development that has taken place there in recent years, to which our guide also provided a lot of information. Our favorite part was definitely the Volcano National Park - an unforgettable experience, in particular seeing the mountain gorillas and visiting the Dian Fossy Gorilla Fund (Museum) - a must visit! Another personal highlight was the great food, in particular the soups! :D Rwanda is a top spot for all soup lovers ;) We will definitely be back sooner or later and would highly recommend everyone to visit!

Salimeh   –  
United States US
Visited: May 2023 Reviewed: May 11, 2023

Email Salimeh  |  35-50 years of age  |  Experience level: first safari

Akagera National Park Safari
5/5

I had a great time and the tour guide was an amazing driver and informative person.
We spent the whole day on safari and it was an amazing and unforgettable day for us.
We highly recommend this tour and Golden Rwanda folks were very friendly and efficient in organizing the game trip.

Dan G.   –  
United States US
Visited: May 2022 Reviewed: May 22, 2022

Email Dan G.  |  35-50 years of age  |  Experience level: first safari

Clear communications and excellent execution made an amazing trip
5/5

I can't say enough good things about my trip to Rwanda and my experience with Golden Rwanda Safaris. Frank and his team hosted me for a 5-day tour of Rwanda based around the gorilla trek in Volcanoes National Park. Prior to my trip Frank answered multiple messages clearly, promptly, and in a tone that inspired confidence. Claude my driver and guide met me at the airport and made me feel so welcome and at ease right away. The hotels were lovely, and the driving was safe, easy and smooth. Once you have decided to visit the gorillas, the costs go up significantly, but I felt like everything was priced fairly, I never felt taken advantage of or pestered to buy something I didn't want or need. My trip to Lake Kivu was nice and relaxing and Claude was able to make a change in the itinerary while I was with him so that we could visit a coffee plantation which was fantastic. I highly recommend Golden Rwanda Safaris to help visitors have a truly unforgettable experience in a special part of the world.

Lifen Ma   –  
Australia AU
Visited: March 2022 Reviewed: Apr 6, 2022

Email Lifen Ma  |  20-35 years of age  |  Experience level: first safari

The most reliable helpful car rental service
5/5

Golden Rwanda Safaris is a very reliable company with excellent customer service and affordable car rental price. Me and my partner had hired a Toyota rav4 from them and the car worked perfectly on both sealed and unsealed roads. The owner is always very responsive and genuine. He is happy to go extra miles to support us even it is offoffice hours. Strongly recommend to people who need a car or any travel packages.

Maria   –  
Sweden SE
Visited: March 2019 Reviewed: Mar 5, 2019

Email Maria  |  35-50 years of age  |  Experience level: 2-5 safaris

We had a great time with Frank on our one-day tour to Akagera! Highly recommended!
5/5

Great arrangement with high service and customer focus!

Raphael   –  
Singapore SG
Visited: September 2023 Reviewed: Oct 17, 2023

Email Raphael  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

My tour had a great mix of activities and brought me to some of the most beautiful places in Rwanda. My guide, Abu was knowledgeable, super friendly and was able to accommodate all my specific requests even at short notice - This made my tour feel special and customized to my liking.

Edite   –  
Canada CA
Visited: August 2023 Reviewed: Aug 27, 2023

Email Edite  |  65+ years of age  |  Experience level: first safari

Mugisha was a very kind, professional, informative and respectful tour guide.
5/5

We had the experience of a lifetime with Mugisha on the Akagera Safari. We started out with the most incredible breakfast that was completely unexpected. Then on to the safari. Mugisha was amazing at helping us spot all of our favourite animals. Of the Rwanda 'big 5', we saw 3 up close. It was such a hot day the cats (lion and leopard) were somewhere hiding in the shade. But that's OK because we saw so much more. Mugisha was an amazing driver on the very bumpy (but fun!) roads. Lunch was another unexpected surprise at a lovely 'cafe' overlooking a lake. Perfect. The vehicle was so much fun with the pop-up roof and we were able to spot a lot of animals. I would highly recommend Golden Rwanda Safaris. The communication beforehand and afterwards was fantastic. Frank, the owner, was very quick to respond to all of my queries.
We hope to return to Rwanda in the near future and will definitely book a Gorilla Trek with Golden Safaris. Thank you to Mugisha and Frank.

Joe   –  
United States US
Visited: July 2023 Reviewed: Jul 28, 2023

Email Joe  |  20-35 years of age  |  Experience level: first safari

An Incredible Customized Experience
5/5

We had an absolutely incredible time on the safari, boat ride, and gorilla trek. Our guide Vincent was very courteous, kind, knowledgeable, and made sure we were taken care of and were having a great time. Vincent was really good at spotting animals while driving, he explained their behaviors, and even helped us take beautiful photos. We were really well taken care of while getting to explore the incredible country that is Rwanda. This was an experience I'd recommend for anyone.

Chris, Lara, Gina, Joella, Will   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jun 8, 2023

Email Chris, Lara, Gina, Joella, Will  |  20-35 years of age  |  Experience level: first safari

Fantastic service provided, with an excellent guide at a very good rate
5/5

This was an unbelievable experience and one we won’t ever forget. Comparatively, the price was very reasonable for a one day tour, with a pick up, drop off, breakfast and lunch. The booking experience was straight forward, and all of our questions were answered quickly and with great detail.

Our guide Bosco was incredibly knowledgable, and clearly loved his job. He had perfect timekeeping from beginning to end and communicated with us as soon as he received my number. Bosco kept us all happy, entertained and taught us all so much. He had an answer for every ridiculous question we posed, and got us into the park and back home safely. Bosco was a pleasure to be around, and was considerate of all of our needs and ensured we all took a great memory home. Even though we were entering the dry season, we were able to see so much due to his keen eye. I could list all of the animals, but I don’t think I have enough space!

I’ll just say that booking with this company, and driving with Bosco was the best way to do it, and if I ever choose to go back, I’ll be using this company and requesting Bosco!

Louise   –  
Angola AO
Visited: March 2023 Reviewed: May 24, 2023

Email Louise  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent and super helpful tour operator, amazing experience!
5/5

Golden Rwanda Safaris was super responsive, and so helpful in getting my permit, communicating with the tourism board, helping with payment problems, etc. I very much appreciate their professionality and flexibility. They were easy to work with. Then the experience itself was amazing, so close to beautiful gorillas, and the most beautiful Gorillas!! My driver was amazing, friendly, professional. They were so prepared, brought snacks, rubber boots, and expertise. I highly recommend this experience and Golden Rwanda Safaris.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 10
  • 3 star 0
  • 2 star 0
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