Reviews

Sort By: Date Most Helpful Rating 71-80 of 224 Reviews
Raj   –  
India IN
Visited: May 2023 Reviewed: Jun 22, 2023

Email Raj  |  35-50 years of age  |  Experience level: first safari

Day Safari trip
5/5

Excellent service from Golden
great hospitality , punctual , friendly guide, economical , hassle free, knowledgeable and overall 7 star service in a beautiful country

can’t wait to be back

Biana Ohanian   –  
United States US
Visited: May 2023 Reviewed: Jun 13, 2023

Email Biana Ohanian  |  50-65 years of age  |  Experience level: 2-5 safaris

Unique, once-in-a-lifetime experience with the most trustworthy, kind, creative company!!!!!!!!!!!!!
5/5

Frank at Golden Rwanda is an incredible person to work with - everything from planning, communicating, service, and ESPECIALLY reliability/trustworthiness is notch, FIVE STAR quality. He provided guidance when needed and knew anything and everything about all the fun and experiences to have in Rwanda, but also attended to every single thing and idea we wanted as well. He realllllllly worked with us and we were fairly specific with all of the things we wanted to - he handled everything with ease and made everything possible. Jean Claude was our guide and he was PERFECT!!!! Great knowledge, soooo well spoken, and extremely creative and attentive. If we wanted to change the schedule, he gladly did and accommodated any new on-the-whim ideas we had. Frank truly went above and beyond for our family and you can tell when someone is a good person - and Frank is a truly soul-to-Earth good human - he did a lot more for our family than this review will give us space to write. He knew how much we dreamed of seeing the gorrillas and did far more than anyone else ever would to help us on our journey. We consider Jean Claude and Frank family and plan to be back for a Round 2 of Rwanda as soon as we can.

Klaus Cormann   –  
Belgium BE
Visited: June 2023 Reviewed: Jun 12, 2023

Email Klaus Cormann  |  65+ years of age  |  Experience level: over 5 safaris

The company is professionnel, honest, service oriented and up to date in processing!
5/5

Thanks so much for the services, it was beautiful, all the members of our group was enjoyed about the landscape, the animals and the lodge.
Thanks also that you came back to us about the meals and the regulations for the absent person.
This is service orientation!
Thanks also to Claude our driver/guide he spoks in french and english to our "multilanguage" group and it was perfect.
The accommodation at Akagera Lodge and the food there was the best I have seen so far in an African lodge.
Simply great!

Ivona Najdenkoska   –  
Netherlands NL
Visited: May 2023 Reviewed: May 25, 2023

Email Ivona Najdenkoska  |  20-35 years of age  |  Experience level: first safari

Great and flawless organization of a remarkable safari experience in Akagera
5/5

Our one-day safari adventure in Akagera National Park was an absolute delight. The combination of stunning landscapes, incredible wildlife encounters, and the expertise of the guides made it an unforgettable experience. I highly recommend this safari trip to anyone seeking an immersive and captivating wildlife adventure in Rwanda. The knowledgeable guides demonstrated a deep understanding of the animals' behaviors and habitats. They provided insightful commentary throughout the journey, enriching our understanding of Rwanda's incredible biodiversity. Also, the professionalism of the safari staff and the whole reservation process were amazing. They responded promptly to our emails, and ensured our safety and comfort at all times, making us feel at ease throughout the entire trip.

S.N   –  
Switzerland CH
Visited: April 2023 Reviewed: May 24, 2023

Email S.N  |  20-35 years of age  |  Experience level: first safari

Sincere
5/5

The tour was well organized. The tour operator was trustful and flexible to adjust to our needs and requests.

Goele   –  
Belgium BE
Visited: May 2023 Reviewed: May 24, 2023

Email Goele

Very kind and nice!
4/5

It was realy nice, specialy for a first safari ever!
It was an amazing breackfast and a good lunch.
We were so lucky with the animals. We saw the al exept the leopard.

Eshaan   –  
United States US
Visited: May 2023 Reviewed: May 16, 2023

Email Eshaan  |  20-35 years of age  |  Experience level: first safari

Wonderful tour experience.
5/5

We went on a 1 day tour to Akagera national park. Frank was very helpful and responsive in setting up the tour. Our tour guide Jean Claude was fantastic, he was very friendly and knowledgable and we had a great time seeing animals in the park. We saw many rhinos, hippos, giraffes, zebras, and baboons. The tour was reasonably priced as well. I would highly recommend Golden Rwanda Safaris to anyone traveling to Rwanda!

Lara   –  
Germany DE
Visited: May 2023 Reviewed: May 12, 2023

Email Lara  |  20-35 years of age  |  Experience level: over 5 safaris

Golden Rwanda provided an unforgettable experience in a beautiful country!
5/5

We had a great experience with Golden Rwanda. First of all, the communication ahead of the trip (via email) was smooth, quick and efficient. Frank was always very responsive, and provided an experience tailored to our needs. He was able to arrange everything for us on a relatively short notice. Upon arrival in Rwanda, we felt very well taken care of by our guide Joana. Unfortunately, one of our bags did not arrive when we landed, and she made sure that we got it still the following day, before we left Kigali. In that sense, we were barely affected as we then had everything we needed for the rest of the trip, particularly the hikes. Throughout the entire travels, Joana was a great host and always offered flexibility to respond to our needs. Overall, we had an amazing experience in this beautiful country, and we appreciated not only seeing all the breathtaking beauty it has to offer but also learning more about the history and the impressive development that has taken place there in recent years, to which our guide also provided a lot of information. Our favorite part was definitely the Volcano National Park - an unforgettable experience, in particular seeing the mountain gorillas and visiting the Dian Fossy Gorilla Fund (Museum) - a must visit! Another personal highlight was the great food, in particular the soups! :D Rwanda is a top spot for all soup lovers ;) We will definitely be back sooner or later and would highly recommend everyone to visit!

Salimeh   –  
United States US
Visited: May 2023 Reviewed: May 11, 2023

Email Salimeh  |  35-50 years of age  |  Experience level: first safari

Akagera National Park Safari
5/5

I had a great time and the tour guide was an amazing driver and informative person.
We spent the whole day on safari and it was an amazing and unforgettable day for us.
We highly recommend this tour and Golden Rwanda folks were very friendly and efficient in organizing the game trip.

Lifen & Gavin   –  
Rwanda RW
Visited: March 2022 Reviewed: Apr 1, 2022

Email Lifen & Gavin  |  20-35 years of age  |  Experience level: first safari

Excellent service!
5/5

Golden Rwanda Safaris is a very reliable company with excellent customer service and affordable car rental price. Me and my partner had hired a Toyota rav4 from them and the car worked perfectly on both sealed and unsealed roads. The owner is always very responsive and genuine. He is happy to go extra miles to support us even it is offoffice hours. Strongly recommend to people who need a car or any travel packages.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 10
  • 3 star 0
  • 2 star 0
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