Golden Rwanda Safaris
- Offices In:
-
Congo (DRC)
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- ASTA, APTA, RTTA, Tripadvisor & VISIT RWANDA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $50 to $120 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CA
Email Roberta | 20-35 years of age | Experience level: 2-5 safaris
Breath-taking & Ultra Accommodating
Before I go on THANK YOU JOANNA for being the best guide we could ask for.
Prior to arriving, Frank was very responsive, helpful and professional when making our itinerary. This process was the start to a very carefree trip where we didn’t have to worry about a THING.
From the moment we landed in Rwanda the team was by our side, there was no moment where we felt confused nor felt lost in a new city. They were always ready and willing to go the extra mile for us.
For example we planned a day in Rwanda just to ourself , easier said than done in terms of getting around. As soon as we told them that we planned to check out the city they asked if we wanted a driver to show us around. What was supposed to be a day of just checking out the place turned into a tour where we learned so much.
The accommodations at each destination were top notch and the service was unreal especially where we stayed to see the gorillas!
The days were well planned but also flexible if we needed to modify. It was all about the details! For example: There were always fresh bottled water in the car. And having the resource of a local guide at all times gave us a deeper appreciation for the country and culture.
A perfect example of the level of thoughtfulness:
While in Akagera we wanted playing cards. Joanna and our local guide went so far out of their way to get someone in town to buy and deliver a pack of cards all the way into the national park. It was BEYOND our expectations.
Jonna and team are super thoughtful. We were able to totally customize our trip to our schedule and spend our time the way we wanted.
Thanks again Joanna and team for being guardian Angels.
US
Email Scottie | 50-65 years of age | Experience level: 2-5 safaris
Frank and team are professional, responsive, and deliver desired travel in Rwanda.
Booked back-to-back tours with gorilla trecking in Volcanoes National Park, and big five safari in Akagera National Park. Golden Rwanda Safaris were flexible and provided professional guidance and tour guides to make my dream gorilla trecking and big game African photo safari come true. For gorillas we spent an hour with a 22-member gorilla family as they eat and played, which included two silverbacks, two babies, and other varying aged gorillas and were supported by national park guides and excellent trackers. For big game safari, saw many, many wild animals and birds throughout the park on both day and night tours. Spent two nights at each location. Accommodations and food were excellent. Felt safe and secure at all times.
US
Email Jason | 35-50 years of age | Experience level: 2-5 safaris
Incredible service
I booked my trip, which included a gorilla trek in Volcanoes National Park, a 2-day safari in Akagera and a Kigali city tour, in 2019 for June 2020. 2 Years of COVID craziness (especially as I was living in Hong Kong, which has the most stringent and chaotic travel restrictions in the world), led to constant changes and re-bookings on my part. Throughout Frank was incredibly helpful and patient...I felt so bad about all of the chaos, but he always accommodated me.
The trip itself went perfectly - not a complaint. The accommodations and food Frank selected were terrific, and he actually provided me with more than I was expecting. My guide and driver, Claude, was also extremely knowledgeable, a great driver and a lot of fun. Both Frank and Claude were open and gave a lot of personal insight into Rwanda's sad recent history.
As a bonus, the vehicle was comfortable, and we saw everything there was to see on the safari in Akagera. I had such an amazing time that I'm planning on returning with some of my family members and would gladly use Golden Rwanda Safaris again, without hesitation.
US
Email Josefina M | 35-50 years of age | Experience level: 2-5 safaris
Fun Day Trip!
We did the Akagera 1-day trip with Golden Rwanda Safaris. We were able to book and pay everything online, and closer to the date they put us in touch with the driver.
The pick-up was timely, the car was comfortable, clean and spacious and the best surprise was that it was only our group! The park was nice and the driver worked hard to get us many animal sightings. We had lunch at the park which was nice as well. We returned to the hotel happy!
There was a small misunderstanding on breakfast and the COVID test (we did not know it was needed) but we engaged with the owner who apologized profusely and gave us a partial refund. Mistakes can happen of course so we very much welcome the effort to make it right! Would definitively reach out to them if we are ever in Rwanda again.
US
Email Sean | 50-65 years of age | Experience level: 2-5 safaris
Reliable and delivered on all services agreed upon
On a recent trip to Africa we wanted to spend a short period in Rwanda to visit the Gorillas. We utilized Golden Rwanda Safaris to arrange everything from the Gorilla Permits, Hotel and transfers while in Rwanda. Frank and his team were very responsive before and throughout the trip. Our Driver Claude, who was assigned to us the entire time was great and assisted us with getting our PCR tests in time to visit the Gorillas. I would recommend Golden Rwanda Safaris for your time in Rwanda and would use them again. Thank you Frank, Claude, and the rest of your team!
Sean & Robert
BE
Email Stéphanie | 20-35 years of age | Experience level: first safari
Highly service-oriented, customer-centered tour operator
I had a great time during a one-day tour in Akagera park in Rwanda.
Great tour guide, huge knowledge of the park and wildlife, tried everything to make me see a lot of animals.
I also did the boat tour that can be booked additionally. Definitely worth it!
Only think I would not do again, would be booking the meals. Would just bring or buy it for myself. Don't think the extra price you pay for that reflects the actual price and quality of the food you get. It's no issue at all to bring your own, or buy it in the lodge restaurant.
Otherwise, all was great.
NO
Email Ole | 35-50 years of age | Experience level: over 5 safaris
Excellent safari
Had an excellent 1-day safari with Golden Rwanda safari’s and Emile as a guide. Picked up right outside our rented house in Kigali at 4am. Driving through Akagera for about 5 hours in perfect weather and saw a lot of animals.
Highly recommended
IT
Email Alessandro | 35-50 years of age | Experience level: 2-5 safaris
Very professional and well organised
Our experience with Golden Rwanda Safaris has been very unique. Our guide has been helpful and friendly, guiding us through the tour in an excellent way. I am very satisfied with my experience and I would recommend to anyone!
Email Nabeela Nasim | 20-35 years of age | Experience level: first safari
Excellent service and unique experience
It was an absolute pleasure to experience the amazing service of The Golden Rwanda Safari. I have booked the 1-day Akagera National Park game drive and was travelling by myself. Starting from the beginning, with booking till the end it was great. All my enquiries were answered promptly and nicely by Frank (the owner). Also, before the game drive, I was provided with all the necessary information and things to carry (rain jacket etc.) This made my trip well prepared.
It was my first time in Africa and I am glad I travelled to Rwanda and experienced the safari with them. My guide was Taufique. If you travel here, make sure to ask for him. It was a pleasure to travel with him. He is very knowledgeable and was always on top in planning. I was able to spot numerous wildlife, more than I could expect. He answered all my questions so nicely. It was also great to learn a lot about Rwandan culture and history from him.
I would 100% recommend Taufique as a guide and Golden Rwanda Travels for any tours and safaris. They have the best customer service!!!
US
Email Kayla Kuzniewski | 20-35 years of age | Experience level: first safari
Life changing experience
Gorilla trekking has been at the top of our bucket list for some time and Golden Rwanda Safaris made the experience even better than we could’ve imagined. Everything from booking to drop off at the airport at the end of the trip was seamless. Communication was consistent and easy. Payment was smooth. The hotels were stunning.
Our tour guide, Taufique, was absolutely wonderful. He brought us around Kigali, showing us the highlights of the city and choosing an incredible restaurant for lunch that we never would’ve found on our own and gave us a true taste of what locals eat (delicious!). He was always punctual, kind, and informative. It can be intimidating traveling to a new country for the first time, let alone a new continent, but we felt completely taken care of with Taufique.
The tour itself was a dream. We loved Kigali and hope to go back to see more of it one day. Taufique brought us to Volcanoes National Park where park guides then took over to lead our trek. We ended up on the most difficult route (hiking almost 4 hours uphill in some rain and through thick brush) but it was beyond worth it. They choose routes based on physical fitness so many groups had hikes under an hour in much easier conditions. Our hike brought us to a family of over 20 gorillas where we saw multiple silverbacks, mamas, juveniles, and babies. I never imagined we would be so close to these incredible creatures but the hour we spent mere feet from them will forever be one of the best of my life.
The golden monkey trek was a wonderful bonus. That hike was super short and easy and the monkeys were beautiful and interesting. We were afraid after the exhaustion of the day before it would be too had to do another trek but this one was easy and well worth it.
I cannot recommend Golden Rwanda Safaris for a Gorilla Trek enough! We will definitely be back one day and hope to use them again.
