Bruno Safaris and Tours
- Located In:
- Size:
- 10-20 employees (Founded in 2006)
- Member Of:
- AMREF & Ecotourism
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $80 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
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Email 12Teresa34 | 50-65 years of age | Experience level: over 5 safaris
Excellent African Safari Experience ... every time!
I've now booked 3 safaris with Bruno Safaris and had a wonderful experience each and every time. The email communication setting up the booking is quick and easy. They are always on time, both at pick up and at drop off, which makes it easy to keep our schedule on track. The driver is knowledgeable about the animals making our safari trip more enjoyable and successful. The meals and accommodations are wonderful, especially the final lunch at The Carnivore Restaurant in Nairobi. It's quite an experience in itself! I highly recommend Bruno Safaris!
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Email Badri | 50-65 years of age | Experience level: first safari
Great safari with Bruno
Hello we took a tour with Bruno and would highly recommend them. They were professional and very competitive in price compared to others.
We particularly liked our driver Hashim. We had a wonderful trip and all the hotels were top notch.
Service and behaviour of Bruno Safari was disgusting and not professional.
We would like to inform you about some very irritating experiences we made while on safari with Bruno Safaris (http://www.brunosafaris.com/) in July 2014:
Our journey (July 14-20, 2014) including the chosen lodges in all the parks was planned and confirmed by Lawrence Kakai (representative of Bruno Safaris) in March 2014 (see details of this communication below). We paid the deposit as agreed and the rest in cash on arrival in Nairobi (USD 4600).
In the meantime however, our driver Joseph Nyaa had rebooked all the chosen and confirmed accommodation, replacing them with lodges that were of less, partly very poor, quality and presumably a lot cheaper. Of course, we were irritated and complained about the changes, but were given dubious reasons. We later learned, that the manager of all the new lodges was a friend of the driver.
In addition, one day of the Safari (we were meant to be driven to Lake Nakuru) was completely cancelled for reasons we did not understand either, so Bruno Safaris also saved the entrance fees for that park. All this was very disappointing and the numerous discussions with our very headstrong, sometimes even aggressive, driver lead to a lot of tedious situations.
After our return to Germany we contacted Bruno Safaris and at first Lawrence Kakai was very understanding, agreeing to a refund of part of the USD 4600 to our account. So far, nearly 2 months later, this money has not reached us and our numerous messages and questions to Bruno Safaris have remained without reply.
With a lot of tourists refraining from traveling to Kenya already - due to the political situation - unprofessional attitude like this, if not deceit, is very bad publicity for Kenya!
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Email Martin | 50-65 years of age | Experience level: 2-5 safaris
Excellent service, well organized, great guides/drivers
I used Bruno Safaris for two excursions in September and October. The first was in September with a group of colleagues on an overnight trip to Amboseli National Park. Communications before the trip were excellent and Lawrence came personally to finalize arrangements the in the days before the excursion. Our driver for the safari was Abbu who was an excellent driver as well as guide. While in the park, it remained in constant contact with other drivers in the park to make sure we saw the best wildlife. For the overnight, we selected the Kibo Safari Camp option which was also great (accomodations and food -- see separate review). The excursion included a stop at the Carnivore Restaurant. After a short business trip to Madagascar, I had a long layover in Nairobi and worked with Lawrence for a half day excursion to the Blixen Museum, Giraffe Centre, and Sheldrick Elephant Orphanage. Lawrence and a driver met me at the airport at 0700hr and I spent an enjoyable day at the sites. Overall, service and price are outstanding and I highly recommend Bruno Safaris.
Tips: pay the small extra charge to get the Land Cruiser 4x4 -- it's worth the small amount more.