Bruno Safaris and Tours
- Located In:
- Size:
- 10-20 employees (Founded in 2006)
- Member Of:
- AMREF & Ecotourism
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $80 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
Service and behaviour of Bruno Safari was disgusting and not professional.
We would like to inform you about some very irritating experiences we made while on safari with Bruno Safaris (http://www.brunosafaris.com/) in July 2014:
Our journey (July 14-20, 2014) including the chosen lodges in all the parks was planned and confirmed by Lawrence Kakai (representative of Bruno Safaris) in March 2014 (see details of this communication below). We paid the deposit as agreed and the rest in cash on arrival in Nairobi (USD 4600).
In the meantime however, our driver Joseph Nyaa had rebooked all the chosen and confirmed accommodation, replacing them with lodges that were of less, partly very poor, quality and presumably a lot cheaper. Of course, we were irritated and complained about the changes, but were given dubious reasons. We later learned, that the manager of all the new lodges was a friend of the driver.
In addition, one day of the Safari (we were meant to be driven to Lake Nakuru) was completely cancelled for reasons we did not understand either, so Bruno Safaris also saved the entrance fees for that park. All this was very disappointing and the numerous discussions with our very headstrong, sometimes even aggressive, driver lead to a lot of tedious situations.
After our return to Germany we contacted Bruno Safaris and at first Lawrence Kakai was very understanding, agreeing to a refund of part of the USD 4600 to our account. So far, nearly 2 months later, this money has not reached us and our numerous messages and questions to Bruno Safaris have remained without reply.
With a lot of tourists refraining from traveling to Kenya already - due to the political situation - unprofessional attitude like this, if not deceit, is very bad publicity for Kenya!
NL
Email Liza | 20-35 years of age | Experience level: over 5 safaris
Good safari
Bruno safaris was quick to reply to email. They made a good itinerary (also for a good price). The lodges were really nice. Our driver was Lennart, he was a good driver and guide, with a lot of knowledge on the different animals and birds. Unfortunately we had some rain, causing the animals to disappear a bit. We did not see as many as in Tanzania. But Amboselli and especially Tsavo West have really nice scenery.
CA
Email Sam Tekley | 50-65 years of age | Experience level: first safari
Absolutely amazing
The best tour I have ever been on. From booking to end of Safari the personnel were great. It took us a long time to decide and book. They were all very patient with us and not too pushy. Bruno was great and very professional. The drivers Bernard and Henry were amazingly wonderful. Their knowledge of the landscape, the wildlife and Kenya was great. I would with Bruno anytime again. Thank you for all your help. We will never forget this amazing trip.
US
Email Laura Formentini Sepac | 35-50 years of age | Experience level: over 5 safaris
Very organized, punctual, and polite driver took me to the most amazing spots to see wild animals
had a 6-day, private safari experience with my driver, Kitavi. First we visited the beautiful Masai Mara and stayed at Sopa Lodge. Amazing accommodations and food. The next safari was at Lake Nakuru, and the last one at Amboseli near Kilimanjaro. The experience was phenomenal. Great driving and expertise, knowledgeability and courtesy. Punctuality was another wonderful asset. Connecting with the driver was incredibly easy and he was very accommodating. Definitely recommended
DE
Email Frank | 35-50 years of age | Experience level: 2-5 safaris
Perfect 3 Day Safari with Bruno Safaris
We´ve been on a very very nice 3 day safari with Bruno Safaris.
Everything was great! Very friendly people, very good lodges with really good food and amazing game drives!
We can absolutly recommend Bruno Safarias for everybody!
beauty of the landscape is only exceeded by up-close action of the animals in their natural habitat
We had a short, but fantastic visit with Bruno last December. There were 10 in our group and most had never been on a Safari before, or been to Africa at all. The service from the airport to camp and camp to safari was exceptional. We will definitely go back and plan to stay longer next time.
Email travelyus1 | Experience level: 2-5 safaris
Great choice for Kenya safari
There are a lot of safari companies to choose from in Kenya. I contacted several tour operators, and decided to go with Bruno Safaris and Tours on a short safari visiting the Masai Mara, Lake Naivasha, and Lake Nakuru. Lawrence was very responsive and answered emails quickly and was flexible enough to work with my schedule and budget. My experienced driver-guide Migwi was very familiar with all the parks we visited, spoke good English and really made sure I got to see a wide variety of animals. The included meals were delicious, both at the lodges and also at the Carnivore Restaurant in Nairobi on my final night. Overall, a positive safari experience with a reliable safari operator.
Email John Lester Griffiths | 50-65 years of age | Experience level: 2-5 safaris
The best time of our life.
We have known Bruno for 10 years and he is a rare bread among Kenyan Traders/businessmen. Honest, fare and goes to extreme lengths to offer exactly what we wanted. Traditional sited and tented camps, all the big game, fantastic food and all within budget. My wife and I have made plans to visit Kenya again next year for our 40th wedding anniversary and will book with Bruno to include the Balloon ride with champagne breakfast. Thanks Bruno you are a complete star. John and Jacqui Griffiths. jlg1.com
US
Email Bob H. | 20-35 years of age | Experience level: first safari
Last minute trip
While on business travel to Nairobi, I had an unexpected free day come up. I called Bruno Safaris late on a weekday night and we were on the road by 5 AM that next morning. Incredibly responsive staff and they picked us up from the hotel right when they said they would, less than 8 hours after we called. Driver was great and knew all the spots to go to. The photo safari was excellent!
AE
Email Nick Challo | 35-50 years of age | Experience level: over 5 safaris
Bruno Safaris its not just an Holiday maker, but he Vaulues his Guests than Money.
Bruno Safaris they have the best way of communication, speaking more than 10 Different international Languages. Service is Awesome