Reviews

Sort By: Date Most Helpful Rating 21-30 of 88 Reviews
Sam   –  
Kenya KE
Visited: December 2016 Reviewed: Jan 4, 2017

Email Sam

They are efficient,professional and do follow up to ensure that the customer is satisfied.
5/5

Their communications were up to date and detailed, they also have friendly staff who provides the customers with the information effectively. I must stay I was happy during my safari and stay all through. I got the value for my money and I can't complain.

Sushma   –  
United States US
Visited: December 2016 Reviewed: Jan 11, 2017

Email Sushma  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent experience. Would highly recommend
5/5

The arrangements for hotels and for the safari at Masai Mara were excellent. Penina was our main contact and she was excellent - she went out of her way to make sure that all logistics were taken care of and all expectations were met . The safari tour itself at Masai Mara is a once in a lifetime experience. Also enjoyed the Elephant Orphanage, Nairobi National Park and the Giraffe Manor

KariB   –  
Finland FI
Visited: December 2016 Reviewed: Jan 13, 2017

Email KariB  |  50-65 years of age  |  Experience level: over 5 safaris

A Christmas tour to remember
5/5

Everything went smoothly and in friendly spirit right from the beginning. We had a long e-mail exchange with Felistus long before our actual booking. She gave her replies promptly and to the point. She never showed any irritation, even at times we might have asked a lot of alternative programmes and some further questions based on these alternatives. This e-mail exchange helped us to sharpen our thinking about what we are actually looking for. Then this Christmas 2016 we finally had our family safari (Masai Mara, Lake Naivasha and Lake Nakuru). Patrick was an excellent guide for us and with us. With his friendliness and expertise, he could guarantee us a holiday we will never forget. The parks visited were fantastic for spotting wildlife, too.
We are very thankful to both Felistus and Patrick for their excellent service to us!

James Williamson   –  
United Kingdom UK
Visited: February 2017 Reviewed: Feb 22, 2017

Email James Williamson  |  20-35 years of age  |  Experience level: 2-5 safaris

An Outstanding Experience
5/5

I went for a 5 day safari with Oakland Tours and I had an amazing experience.
Felistus was very quick to reply to emails and organised the safari perfectly.
My driver, Patrick, with 20 years of experience managed to not only find the big 5, but also a wide variety of other wildlife sightings. In total 40-50 lions, 10 cheetahs, leopard, many elephants, hippos, giraffes, buffalo and even 2 rhinos.
Overall i was very impressed by Oakland Tours and would highly recommend them.
Ask for Patrick! You won't be disappointed!

Milan Severa   –  
Czech Republic CZ
Visited: March 2017 Reviewed: Mar 21, 2017

Email Milan Severa  |  35-50 years of age  |  Experience level: 2-5 safaris

Profesionals
5/5

Very good. Everything was fine, communications fast and without problems.

Eric Mwazo   –  
Kenya KE
Visited: April 2017 Reviewed: Apr 28, 2017

Email Eric Mwazo  |  20-35 years of age  |  Experience level: over 5 safaris

Very professional in their service delivery and exceeded my expectations
5/5

Prompt on communication and provided great alternatives on destinations to pick from. The driver provided was very well conversant with the Mara and that boosted my confidence in Oakland Tours and Safaris.

Vina   –  
United States US
Visited: May 2017 Reviewed: Jun 14, 2017

Email Vina  |  20-35 years of age  |  Experience level: first safari

A wonderful experience!
5/5

Oakland tour and safaris organised a splendid budget safari for us. Our safari guide was most enthusiastic, and the company was very responsive to my email queries.

sushiel Joshi   –  
Nepal NP
Visited: September 2017 Reviewed: Oct 12, 2017

Email sushiel Joshi  |  50-65 years of age  |  Experience level: 2-5 safaris

Kenya tour with Oakland Tours and Safaris was excellent. Throughly enjoyed the Kenya experience.
5/5

we had no problem with language. Everybody could speak english. The service was excellent where ever we went. The safari was amazing. It was once in a life time experience. Edward our guide and driver did a great job. We really enjoyed his company.

Royston   –  
India IN
Visited: September 2017 Reviewed: Oct 22, 2017

Email Royston  |  20-35 years of age  |  Experience level: over 5 safaris

Good Services
5/5

Good Services offered to our clients. Look forward to send more clients form India nepal and china markets

Nancy   –  
United States US
Visited: November 2017 Reviewed: Nov 16, 2017

Email Nancy  |  65+ years of age  |  Experience level: first safari

Far exceeded my expectations - excellent service and unforgettable safari
5/5

I do not have one complaint about Oakland Tours or the Safari!!! Felistus answered all my questions with extensive info and always very quickly. She took care of every detail!! Mara Intrepids was perfect!! The staff was so friendly and helpful, the food was amazing, the surroundings were beautiful and our tent was fabulous!! And, what made it even better, was our guide, John!! The staff said he was the BEST and we know why - he has an impressive knowledge of the land and the animals, he is a terrific driver, he is so sensitive to the needs of the clients and he finds all the animals!! We enjoyed him so very much!!! Thank You Oakland Tours for creating so many once in a lifetime memories for my son and me!!! I have already recommended you to a good friend of mine!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 81
  • 4 star 6
  • 3 star 0
  • 2 star 1
  • 1 star 0
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