Reviews

Sort By: Date Most Helpful 61-70 of 81 Reviews
Sam   –  
Kenya KE
Visited: December 2016 Reviewed: Jan 4, 2017

Email Sam

They are efficient,professional and do follow up to ensure that the customer is satisfied.
5/5

Their communications were up to date and detailed, they also have friendly staff who provides the customers with the information effectively. I must stay I was happy during my safari and stay all through. I got the value for my money and I can't complain.

Ella   –  
United States US
Visited: November 2016 Reviewed: Dec 28, 2016

Email Ella  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent safari in Kenya and Tanzania
5/5

We had a wonderful experience with Oakland Tours from beginning to end! All the drivers/guides were extremely professional and made sure we had fun! Felista - manager was very helpful and accommodated our every need from pre-planning the trip to last minute hotel change when we were there. All her staff is excellent, trying to make sure that you enjoy every minute of your trip! We saw all Big 5 and so much more with their professional guides! They also planned extra trips to Lake Nakuru, Lake Naivasha, Mountain Kilimanjaro and Zanzibar for a beach get-a-way. Thank you Felista, Ruth and all the guides for an unbelievable trip! Ella, Alex, Sofya and Sasha

Jeremy   –  
United Kingdom UK
Visited: August 2016 Reviewed: Nov 2, 2016

Email Jeremy

Excellent day tour of Nairobi
5/5

Excellent day tour of Nairobi. No problems at any point. Many thanks!

Andreas   –  
Norway NO
Visited: September 2016 Reviewed: Sep 27, 2016

Email Andreas  |  20-35 years of age  |  Experience level: 2-5 safaris

Flexible and good safarioperator
5/5

Oakland Tours and Safaris helped me to arrange safaries to Lake Nakuru, Hells gate, Masai Mara and Samburu/Buffalo springs. They were very helpful and flexible in arranging safari tours for me and they were very easy and nice to communicate with. They tried to do their best to find good solutions for me in accordance to my wishes, my economy and my time table. For example did I very much want to go to Samburu/Buffalo Springs. While other safari operators dismissed any option for these parks if I was not willing to pay a really high price, Oakland helped me to find and arrange a solution that made it possible for me to do this safari within my budget.

So to some comments on each park:
Hells gate: I really liked this park. You can do the safari by yourself by bicycling or walking in the park. It is really different felling than being in a car. It is a unique experience to watch animals from the ground with no fence between. I had for example zebras just 6-7 meters away and a giraff just 15 meters away. The landscape is also special and very nice: it is like walking in the movie Lion King. The price for doing safari here is also much lower than in other national parks. I saw a lot of common zebra and warthogs, a big heard of buffalos, in addition to baboon, hyrax, thomson's, grant's, eland, impala, hartebeest and giraffe.

Lake Nakuru: It is a nice park - epesially the view from the baboon Cliff over lake Nakuru is stunning. Because the van i was going with started from Nairobi in the morning and would continue to another place in the evening the time we got in the park was in the middle of the day. To see especially the carnivors it is probably better to be there in the morning and evening. But just before we were to leave we saw both lion and striped hyena. We saw also animals like rothschild's giraffe, buffalo, waterbukk, zebra, impala, eland, hyrax, thomson's, grant's and baboons. White rihno did we see far away. There were unfortunately also very far away.

Massai Mara: Unfortunately I was there a little bit to late to see the big migrations. But even though, we saw a lot of different animals. We saw 10 different species of antilopes/gazelles and in total 22 different species of Mammals. The hightlight was probably to the lions and cheetahs just some meters from the car. We saw several different groups of lions - many of them moving around. I had 3 days for this safari, including transport to/from Nairobi. But the first and last day we just did a couple of hours with game driving because the transportation to/from Nairobi took so long time. So it was mostly the second day that was the day of time for game drive. The park is also quite big and therefore it takes a long time to transport between different parts of the park (for us for example the mara river was very far away). I would therefore suggest to focus on getting whole days in the park, rather than just morning/evening drives. We were also 8 people in our minibus, which in my opinion was too many becuase it gets quite crowded. I would therefore suggest that one ask to not be more than 5-6 people in the minibus one is traveling with. The second day we also got away from our camp late because the lunch we were going to have was not made ready.

Samburur/Buffaloo springs: A very nice parks that have a landscape and nature that is quite different from the more popular southern parks; it is much more dry. I saw all the "special five" (grevy zebra, oryx, gerenuk, reticulated giraffe and somali ostrich). Not at east the gazelle called gerenuk is very faschinating: it has very, vey slim legs and neck and it stands on just its hind legs and eats from bushes and trees. I also saw the lions very close to the car (these male lions have just a very tiny mane because of the heat) and a lot of elephants. Can really recommend to do a trip to these parks in the northern parts of Kenya.

Onsongo   –  
Kenya KE
Visited: August 2016 Reviewed: Aug 11, 2016

Email Onsongo  |  35-50 years of age  |  Experience level: over 5 safaris

World Class service as always
5/5

The hotel that was recommended to me by Oakland exceeded my expectation. The booking was seamless and I enjoyed the experience of having all the billing and booking handled by Oakland. The communication was timely and complete and assisted me in planning my trip.

julius   –  
Kenya KE
Visited: May 2016 Reviewed: Jun 21, 2016

Email julius  |  35-50 years of age  |  Experience level: 2-5 safaris

it was smooth and on point.
5/5

they exceeded may expectation despite me making last minute changes to the trip.

justus   –  
Kenya KE
Visited: April 2016 Reviewed: Jun 6, 2016

Email justus  |  35-50 years of age  |  Experience level: 2-5 safaris

excllent reception,guidance and arrangements were properly done. Follow up was appreciated.
5/5

communication was nice, welcoming and clear.the service was okey. the process met our expectation.one can make a repeat

Gidion   –  
Kenya KE
Visited: March 2016 Reviewed: May 13, 2016

Email Gidion  |  20-35 years of age  |  Experience level: over 5 safaris

Convenient
5/5

Communication is effective through phone calls, email & Whatspp. Good customer service with good customer based needs addressed.
Your safari is safe and enjoyable in the hands of Oakland Tours, friendly and respectful drivers who can adjust to reschedule when need arises.

Lennah Aludah Kibisu   –  
Qatar QA
Visited: November 2015 Reviewed: Apr 14, 2016

Email Lennah Aludah Kibisu

perfect trip ever with Oakland Tours anf Safaris
5/5

The communication was good, they had the best services and I would like to complement them for that,amazingly their standards are up and classic , everything about them is excellent.Good work Oakland Tours and Safaris I enjoyed every moment.Good joblL

Luis   –  
Austria AT
Visited: February 2016 Reviewed: Mar 20, 2016

Email Luis  |  35-50 years of age  |  Experience level: first safari

Professional, helpfull, excellent service
5/5

What can I tell about Oakland Tour...
They were allways helpfull, excellent service, beyond my expectations.
I made a safari with a group of friends and it worked really good, it is something I´ll never forget.
I send my congratulations to the team for such a professional work.

Average User Rating
5.0/5
Rating Breakdown
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  • 2 star 1
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