Splendor Holidays Kenya
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $400 per person per day (USD, excl. int'l flights)
Reviews
IN
Email Ujjal | 65+ years of age | Experience level: 2-5 safaris
An excellent tour organisation . All credit to Lucy and her team for making our tour a grand success
We , twenty in a group, were in soup two days prior to our departure from India when other tour operator Kenya Walking Survivors Safari headed by one Mr Otieno , with whom we had been coordinating for more than 6 months and paid more than 8000 USD as advance , duped us by suddenly disappearing and severing all communications and contacts - he was simply unreachable and untraceable. At that point , through some local contact at Nairobi, Lucy from Splendor Holidays Kenya came to our rescue and took over our travel plan matching our original itinerary. She did the job so assuringly and meticulously within next 48 hrs that we took our flight to Nairobi from Mumbai with all confidence. From the point we landed till we left after 7 days she was with us all along to ensure that we didn’t face any difficulty. She made our tour ever memorable. Wish all success to Splendor holidays.
IN
Email Meeta | 50-65 years of age | Experience level: 2-5 safaris
Lucy our wonderful friendly tour operator took lot of care personally
Lucy took up our trip at the last moment when we had a problem with another operator who fled and we are very happy that we got such a loving lady who personally came with us and saw to all the arrangements.
The roads to Masaimara and Amboselli were really disappointing and hope that government does something about it so that more tourists are welcome.
We did not get accommodation as we would have liked to mainly because of our old operator.
All our drivers were very well behaved and would specially mention James who was with us for 7 days. He has a very good knowledge of animals and birds and made it very entertaining. We managed to see the big five and many animals and birds and captured them with our camera.
I would reccomend Splendor Holidays for all tourists as their personal touch makes them special.
IN
Email PRASANTA | 65+ years of age | Experience level: 2-5 safaris
Splendor Holidays Kenya is very friendly , helpful , accommodative and customer friendly.
Ms. Lucy of Splendor Holidays was the in- charge of our 10 days Safari Tour of Masaimara and Serengeti. She has a pleasant personality and is very good in communication.We were cheated by another tour operator Mr. Otieno who landed us in soup after taking 25% advance and then vanishing from the scene just a few days before our tour was supposed to begin . We contacted Ms. Lucy only about ten days before our tour . However , within this short time she organised the full tour covering all points we were supposed to visit as per our original plan ( drawn up by Otieno ). Even in this peak tourist season , she tried to take care of the full Safari programme meticulously and we enjoyed an excellent trip. However , we could not get good lodges at all the places , probably because of our late bookings and huge seasonal rush ( though Otieno took advance from us in February ,2019 , he did not do any booking ). Particularly in Kenya , many places we stayed at were not upto the mark. Lodges in Tanzania were all quite good. Nevertheless , the whole tour was very good and Ms. Lucy accompanied us herself throughout Kenya to personally see to it that we do not face any inconvenience. Ms. Lucy has done a great job as far as our trip was concerned.
SG
Email Sujit | 50-65 years of age | Experience level: first safari
Very Good
After our original tour operator vanished all of a sudden just two days before the Start, we made a scramble to salvage the tour and we got the reference of Splendor Holidays. We were quite assured once we talked to Lucy (the owner of the Company), yet we were not certain how it will turn out. But the moment we landed in Nairobi, Lucy was there to receive us and take us to respective places in Kenya all the time. She was always available over phone or in person whenever necessary. We must also admit that she quoted us quite reasonable despite being aware that we are in distress to salvage the program.
As she has to fall back on the pre-booked hotels/lodges/camps (booked by the previous operator) due to shortage of time, some of the accommodation in Kenya (Kimana tented camp at Amboseli) was not quite to our expectations.
Her team of drivers were fabulous, quite knowledgeable about safari terrain & wildlife, and they guided us throughout the trip.
Kenyan and Tanzanian people in general are very warm, honest and welcoming. Someone of us got back his lost wallet, someone got back her USD Cash tied in a handkerchief & kept under the pillow even after one hour of hotel check-out. In all the places, The staff listened to all our trivial grievances with utmost courtesy & calmness; and they arranged whatever we asked for & they could.
Masai Mara and Serengeti are the ultimate destination for wildlife safari, we saw plenty of big Five and a landscape never to forget.
We will say that one can go ahead with Splendor Holidays and will never regret.
Lucy is one of the best tour operators that we have seen so far.
Email Caroline | 20-35 years of age | Experience level: over 5 safaris
Reliable and efficient;We loved it!
They communicate effectively and provide prompt reliable service.They exceeded our expectations on the trip.
Email Mike Kamau | 35-50 years of age | Experience level: over 5 safaris
Excellent
The communication is good and services are up to standard. Safari was exception.
Email Lily.A | 35-50 years of age | Experience level: 2-5 safaris
The team is professional, helpful and patient always focusing on solutions
Splendor are quick with their response, accurate and precise. They are professional and amazing as they go over and above to ensure one gets the best service. I have used them for 3years now and never been disappointed. Highly recommended when looking for a quick last minute holiday as they always have solutions. Congratulations Lucy.
Email Nicole | under20 years of age | Experience level: first safari
It was more than what i had imagined
The communications were superb they Lucy kept checking up on us everyday which was quite a good gesture. The services where on top of the roof very good services indeed i loved the services. The trip in general as above all my expectations and given a chance i'd do that again and again.The safari tour itself was amazing i got to go to places i've never been before with good and polite service men its a plus.
US
Email Miriam | 35-50 years of age | Experience level: first safari
My daughters vacation to Dubai was very exciting, they had alot of fun. Thanks Splendor Holidays
The communication is top notch updating on every step of the trip, the visas, airport pickup to the hotel and the different activities they organized. I would recommend Splendor Holidays Kenya Ltd to anyone who wants to get value for their money.
Email Shiku | 35-50 years of age | Experience level: 2-5 safaris
Professional, Efficient, knowledgeable and great customer service!!
The communication was on point from moment of booking, to when the tour guide arrived to pick us up and all through our journey to the Masai Mara. We will Definitely use then again and recommend them to our family and friends!