Splendor Holidays Kenya
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $400 per person per day (USD, excl. int'l flights)
Reviews
SG
Email Sujit | 50-65 years of age | Experience level: first safari
Very Good
After our original tour operator vanished all of a sudden just two days before the Start, we made a scramble to salvage the tour and we got the reference of Splendor Holidays. We were quite assured once we talked to Lucy (the owner of the Company), yet we were not certain how it will turn out. But the moment we landed in Nairobi, Lucy was there to receive us and take us to respective places in Kenya all the time. She was always available over phone or in person whenever necessary. We must also admit that she quoted us quite reasonable despite being aware that we are in distress to salvage the program.
As she has to fall back on the pre-booked hotels/lodges/camps (booked by the previous operator) due to shortage of time, some of the accommodation in Kenya (Kimana tented camp at Amboseli) was not quite to our expectations.
Her team of drivers were fabulous, quite knowledgeable about safari terrain & wildlife, and they guided us throughout the trip.
Kenyan and Tanzanian people in general are very warm, honest and welcoming. Someone of us got back his lost wallet, someone got back her USD Cash tied in a handkerchief & kept under the pillow even after one hour of hotel check-out. In all the places, The staff listened to all our trivial grievances with utmost courtesy & calmness; and they arranged whatever we asked for & they could.
Masai Mara and Serengeti are the ultimate destination for wildlife safari, we saw plenty of big Five and a landscape never to forget.
We will say that one can go ahead with Splendor Holidays and will never regret.
Lucy is one of the best tour operators that we have seen so far.
IN
Email PRASANTA | 65+ years of age | Experience level: 2-5 safaris
Splendor Holidays Kenya is very friendly , helpful , accommodative and customer friendly.
Ms. Lucy of Splendor Holidays was the in- charge of our 10 days Safari Tour of Masaimara and Serengeti. She has a pleasant personality and is very good in communication.We were cheated by another tour operator Mr. Otieno who landed us in soup after taking 25% advance and then vanishing from the scene just a few days before our tour was supposed to begin . We contacted Ms. Lucy only about ten days before our tour . However , within this short time she organised the full tour covering all points we were supposed to visit as per our original plan ( drawn up by Otieno ). Even in this peak tourist season , she tried to take care of the full Safari programme meticulously and we enjoyed an excellent trip. However , we could not get good lodges at all the places , probably because of our late bookings and huge seasonal rush ( though Otieno took advance from us in February ,2019 , he did not do any booking ). Particularly in Kenya , many places we stayed at were not upto the mark. Lodges in Tanzania were all quite good. Nevertheless , the whole tour was very good and Ms. Lucy accompanied us herself throughout Kenya to personally see to it that we do not face any inconvenience. Ms. Lucy has done a great job as far as our trip was concerned.
IN
Email Meeta | 50-65 years of age | Experience level: 2-5 safaris
Lucy our wonderful friendly tour operator took lot of care personally
Lucy took up our trip at the last moment when we had a problem with another operator who fled and we are very happy that we got such a loving lady who personally came with us and saw to all the arrangements.
The roads to Masaimara and Amboselli were really disappointing and hope that government does something about it so that more tourists are welcome.
We did not get accommodation as we would have liked to mainly because of our old operator.
All our drivers were very well behaved and would specially mention James who was with us for 7 days. He has a very good knowledge of animals and birds and made it very entertaining. We managed to see the big five and many animals and birds and captured them with our camera.
I would reccomend Splendor Holidays for all tourists as their personal touch makes them special.
IN
Email Ujjal | 65+ years of age | Experience level: 2-5 safaris
An excellent tour organisation . All credit to Lucy and her team for making our tour a grand success
We , twenty in a group, were in soup two days prior to our departure from India when other tour operator Kenya Walking Survivors Safari headed by one Mr Otieno , with whom we had been coordinating for more than 6 months and paid more than 8000 USD as advance , duped us by suddenly disappearing and severing all communications and contacts - he was simply unreachable and untraceable. At that point , through some local contact at Nairobi, Lucy from Splendor Holidays Kenya came to our rescue and took over our travel plan matching our original itinerary. She did the job so assuringly and meticulously within next 48 hrs that we took our flight to Nairobi from Mumbai with all confidence. From the point we landed till we left after 7 days she was with us all along to ensure that we didn’t face any difficulty. She made our tour ever memorable. Wish all success to Splendor holidays.
Email Canon Jane | 50-65 years of age | Experience level: first safari
Lucy you have left Indelible mark and excellent impression which is a lasting impression
Lucy of Splendour,Our hearts were thrilled by what we received, pick up and drop at the airport was excellent, hotels were supper, the customer care was very professional , breakfast was more than enough, the city tour well organized and met our expectations, for example I have read about the golden Buddha statue and the twin towers, I saw with my eyes
Email TINA EVANS | 65+ years of age | Experience level: first safari
Very professional and helpful from the very start of our booking. Excellent communication throughou.
From the initial inquiry and right through the booking process Lucy & Ruth have been excellent any queries or questions have been addressed straight away.
Ruth met us at the start and end of our Safari to ensure we had no issues and everything went as planned.
Joesph our guide was very knowledgeable and friendly and made our safari informative and fun.
Definitely lived up to expectations, superb experience.
Thank you Splendor Holidays.
Email Kathleen | 20-35 years of age | Experience level: first safari
Great Company!
My husband and I had an unforgettable experience at the Masai Mara (3 Day joining safari). Lucy was informative and prompt to respond to our emails. Ruth was on time when she met us at our hotel to bring our luggage to the office which were kept safe. Lucy and Ruth are friendly and friendly, reliable and ensured our trip has no flaws. James was our driver, he knew the Masai Mara with this eyes closed, excellent driver and helped us find the big 5! Accomodation and food at the Masai Mara was satisfactory - staff for accomodating. Will definitely use this Company again when we come back !
CA
Email Jen | 35-50 years of age | Experience level: first safari
Fantastic
Has a wonderful experience with Splendour. They were responsive, quickly tailored a product to our needs, were flexible with changes and pleasant and lovely from start to finish. They made an effort to help us celebrate a special event in a memorable way and all within our budget range. The safari itself surpassed our expectations. It was incredible. I would recommend it to anyone in a heartbeat
US
Email Alexandre | 20-35 years of age | Experience level: 2-5 safaris
Great Safari / Good ppl and good time
Hi, i am 33 years old and i am passionate about photography - when i did contact Lucy she was really professional and i decided to go with her based on all online comments - as i just came back from Kenya, this safari is the best i have ever done (this is the 3rd one i did after Botswana and uganda) - Our guide was really patient and really understand what we were looking for - the game quality was just unbelievable - price is really affordable for the experience you get (hotel food etc... everything was great)
i can only recommend them (our guide's name was David and he did a fantastic job)
Email Michael Gichohi | 35-50 years of age | Experience level: 2-5 safaris
Awesome services
They were professional and well versed.
Their care to details beyond my expectations, and I ended up with the right package for my pocket.