Reviews

Average User Rating
4.4/5

Rating Breakdown
  • 5 star 28
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 3

Sort By: Date Most Helpful 1-10 of 28 Reviews
MOUZOU CEDRIC   –  
Kenya KE
Visited: July 2021 Reviewed: Jul 26, 2021

Email MOUZOU CEDRIC  |  20-35 years of age  |  Experience level: first safari

The best and Magical expérience
5/5

The pricing was very affordable. And they are exceptionnel

Michael Gichohi   –  
Kenya KE
Visited: November 2019 Reviewed: Mar 12, 2020

Email Michael Gichohi  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome services
5/5

They were professional and well versed.
Their care to details beyond my expectations, and I ended up with the right package for my pocket.

Alexandre   –  
United States US
Visited: November 2019 Reviewed: Nov 30, 2019

Email Alexandre  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Safari / Good ppl and good time
5/5

Hi, i am 33 years old and i am passionate about photography - when i did contact Lucy she was really professional and i decided to go with her based on all online comments - as i just came back from Kenya, this safari is the best i have ever done (this is the 3rd one i did after Botswana and uganda) - Our guide was really patient and really understand what we were looking for - the game quality was just unbelievable - price is really affordable for the experience you get (hotel food etc... everything was great)
i can only recommend them (our guide's name was David and he did a fantastic job)

Jen   –  
Canada CA
Visited: October 2019 Reviewed: Nov 12, 2019

Email Jen  |  35-50 years of age  |  Experience level: first safari

Fantastic
5/5

Has a wonderful experience with Splendour. They were responsive, quickly tailored a product to our needs, were flexible with changes and pleasant and lovely from start to finish. They made an effort to help us celebrate a special event in a memorable way and all within our budget range. The safari itself surpassed our expectations. It was incredible. I would recommend it to anyone in a heartbeat

Kathleen   –  
Australia AU
Visited: October 2019 Reviewed: Nov 10, 2019

Email Kathleen  |  20-35 years of age  |  Experience level: first safari

Great Company!
5/5

My husband and I had an unforgettable experience at the Masai Mara (3 Day joining safari). Lucy was informative and prompt to respond to our emails. Ruth was on time when she met us at our hotel to bring our luggage to the office which were kept safe. Lucy and Ruth are friendly and friendly, reliable and ensured our trip has no flaws. James was our driver, he knew the Masai Mara with this eyes closed, excellent driver and helped us find the big 5! Accomodation and food at the Masai Mara was satisfactory - staff for accomodating. Will definitely use this Company again when we come back !

TINA EVANS   –  
United Kingdom UK
Visited: October 2019 Reviewed: Oct 21, 2019

Email TINA EVANS  |  65+ years of age  |  Experience level: first safari

Very professional and helpful from the very start of our booking. Excellent communication throughou.
5/5

From the initial inquiry and right through the booking process Lucy & Ruth have been excellent any queries or questions have been addressed straight away.
Ruth met us at the start and end of our Safari to ensure we had no issues and everything went as planned.
Joesph our guide was very knowledgeable and friendly and made our safari informative and fun.
Definitely lived up to expectations, superb experience.
Thank you Splendor Holidays.


Canon Jane   –  
Kenya KE
Visited: September 2019 Reviewed: Sep 19, 2019

Email Canon Jane  |  50-65 years of age  |  Experience level: first safari

Lucy you have left Indelible mark and excellent impression which is a lasting impression
5/5

Lucy of Splendour,Our hearts were thrilled by what we received, pick up and drop at the airport was excellent, hotels were supper, the customer care was very professional , breakfast was more than enough, the city tour well organized and met our expectations, for example I have read about the golden Buddha statue and the twin towers, I saw with my eyes

Ujjal   –  
India IN
Visited: August 2019 Reviewed: Sep 1, 2019

Email Ujjal  |  65+ years of age  |  Experience level: 2-5 safaris

An excellent tour organisation . All credit to Lucy and her team for making our tour a grand success
5/5

We , twenty in a group, were in soup two days prior to our departure from India when other tour operator Kenya Walking Survivors Safari headed by one Mr Otieno , with whom we had been coordinating for more than 6 months and paid more than 8000 USD as advance , duped us by suddenly disappearing and severing all communications and contacts - he was simply unreachable and untraceable. At that point , through some local contact at Nairobi, Lucy from Splendor Holidays Kenya came to our rescue and took over our travel plan matching our original itinerary. She did the job so assuringly and meticulously within next 48 hrs that we took our flight to Nairobi from Mumbai with all confidence. From the point we landed till we left after 7 days she was with us all along to ensure that we didn’t face any difficulty. She made our tour ever memorable. Wish all success to Splendor holidays.

PRASANTA   –  
India IN
Visited: August 2019 Reviewed: Aug 23, 2019

Email PRASANTA  |  65+ years of age  |  Experience level: 2-5 safaris

Splendor Holidays Kenya is very friendly , helpful , accommodative and customer friendly.
5/5

Ms. Lucy of Splendor Holidays was the in- charge of our 10 days Safari Tour of Masaimara and Serengeti. She has a pleasant personality and is very good in communication.We were cheated by another tour operator Mr. Otieno who landed us in soup after taking 25% advance and then vanishing from the scene just a few days before our tour was supposed to begin . We contacted Ms. Lucy only about ten days before our tour . However , within this short time she organised the full tour covering all points we were supposed to visit as per our original plan ( drawn up by Otieno ). Even in this peak tourist season , she tried to take care of the full Safari programme meticulously and we enjoyed an excellent trip. However , we could not get good lodges at all the places , probably because of our late bookings and huge seasonal rush ( though Otieno took advance from us in February ,2019 , he did not do any booking ). Particularly in Kenya , many places we stayed at were not upto the mark. Lodges in Tanzania were all quite good. Nevertheless , the whole tour was very good and Ms. Lucy accompanied us herself throughout Kenya to personally see to it that we do not face any inconvenience. Ms. Lucy has done a great job as far as our trip was concerned.

Caroline   –  
Kenya KE
Visited: May 2019 Reviewed: Jul 1, 2019

Email Caroline  |  20-35 years of age  |  Experience level: over 5 safaris

Reliable and efficient;We loved it!
5/5

They communicate effectively and provide prompt reliable service.They exceeded our expectations on the trip.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 28
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 3
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  • All corporate and/or tour info is provided by Splendor Holidays Kenya, not SafariBookings
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