Reviews

Sort By: Date Most Helpful Rating 91-100 of 203 Reviews
Mimi Nguyen   –  
Singapore SG
Visited: October 2019 Reviewed: Dec 23, 2019

Email Mimi Nguyen  |  35-50 years of age  |  Experience level: over 5 safaris

Very professional and friendly staff for a wonderful experience in Uganda
5/5

Sander did a great job organising our tour, it was a bit last minute and we asked for a lot of changes; he's always been very responsive and available to answer any question.
During the trip, our local driver and guide Bob Magezi was also great, we felt safe at any time, he is easy going and never late. Bob is knowledgeable about his country (history, geography, culture, etc) and about wildlife (habits & habitat, spotting animals, etc).
Wildlife is amazing, we went to most of the natural reserves and were never disappointed. Mountain gorillas trekking is definitely an experience to live! We were so happy to spot a leopard and climbing lions in a tree, thanks to hawkeye-Bob.
Accommodations were good (we chose contained tents or rooms), food was good. Our fav was Mihingo Lodge, such a lovely place with a lovely staff!
We absolutely loved our time in Uganda and recommend Grassrootz for their professionalism.

Travis   –  
United States US
Visited: October 2019 Reviewed: Dec 18, 2019

Email Travis  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything went very smoothly. Sander was very responsive and helpful during out trip.
5/5

The tour was great. Even when there were issues with the experience Sander was always available to help. Overall everything went very well! The driver was fantastic and always helpful, the accommodations were exactly what we had asked for, and the animals were out and having fun!

Ramona en Remy   –  
Netherlands NL
Visited: October 2019 Reviewed: Nov 18, 2019

Email Ramona en Remy  |  35-50 years of age  |  Experience level: over 5 safaris

Very good tour operator and a great guide John.
5/5

Very good.
All thanks to Sander and our guide John

Elisabeth and Edward   –  
Netherlands NL
Visited: October 2019 Reviewed: Oct 29, 2019

Email Elisabeth and Edward  |  65+ years of age  |  Experience level: over 5 safaris

Perfect suggestions from the tour operator, a perfect driver, a beautiful game-drive. Thank Hoi!!
5/5

We got very good suggestions from the tour operator, his driver was Perfect, the game-drive was VERY special, the guesthouses and hotel were very good so our visits in the north of Uganda are very special memories now. Thank you Grassrootz!! We will meet again!

Laura   –  
Germany DE
Visited: August 2019 Reviewed: Oct 9, 2019

Email Laura  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect round Trip through Uganda!!!
5/5

We have travelled 11 days with Grassrootz in Uganda und enjoyed the low budget tour so much!

Sander, the founder, answered every question and request for changes very fast and patiently. So he planned the perfect route for us und booked the accomodation as we wished (low budget).

Our driver Moses was really experienced as a tourguide and so he drove really safely. He knowed every road - even in the Nationalparks and gave us lots of information about the wildlife.
He was always on time and e.g. knowed when to leave the accomodation to be just in time for the ferry.
What I really enjoyed was that he tried to ecxel our expactations and provided some highlights (e.g. a lunchtime with overview over the nil and bathing elephants).

In the van we had lots of space for us four and could enjoy the view through the open roof when beeing on game drive. During the tour we had only one puncture - the van seemed to be in a really good condition.

So there is nothing what could have been better!

Isabelle   –  
Germany DE
Visited: September 2019 Reviewed: Oct 6, 2019

Email Isabelle  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing 11 day safari- well organized and uncomplicated
5/5

Grassrootz offers taylor made tours in Uganda. After considering different options that Sander planned for us (all of them were very detailed and well visualized), we decided for a 11 day safari incl. gorilla trekking. Before the trip we got a very well plan of our trip and useful information.
Thanks to grassrootz, we had 11 amazing days in Uganda. We did not need to worry about anything. Everything was well organized and the accommodations were well chosen. All this was crowed by our very skilled personal guide/ driver David. Thanks a lot!

Ekaterina   –  
Russia RU
Visited: September 2019 Reviewed: Sep 16, 2019

Email Ekaterina  |  20-35 years of age  |  Experience level: first safari

1 hour with gorillas
5/5

Got a 3 days gorillas tracking tour. Upon arrival, were met. Our driver David was pleasant in communication. He was always ready to stop so that we take photographs or for relaxation. Helped in money exchange matters. The transfer from Entebbe airport to the forest itself is quite lengthy (9 hours). Almost the entire road is asphalt, off-road is only the last 40 minutes of the journey. The road lies through the villages, which is quite interesting.
I recommend Mid-range accommodation, we stayed at a budget campsite, it was hard for me to share a bathroom / toilet with other people, despite the fact that the bathroom / toilet was outside. Water is hot only during the day, electricity is only a few hours a day.
Although initially I wanted to get just this experience of living.
On the second day, the tracking itself to the gorillas themselves. I recommend comfortable hiking shoes, pants, a long-sleeved shirt and a raincoat just in case. The climb to the gorillas itself did not take us much time, in fact, half an hour after we entered the forest, the gorillas were waiting for us (all the preparation and instruction took longer). The gorillas themselves are very interesting. We approached them quite close, actually at arm's length. We saw silver back, mom, cub. Somewhere in the bushes was another male. And another female was able to see. In total, they were near the gorillas for about 40 minutes. Then all the gorillas left.
The event, of course, is not cheap, but it's worth it. The only thing I regret is that I learned about the opportunity to spend with the gorillas not 1 hour, but 4 hours, following them through the forest, after we had to fly away. Of course, at a cost it is much more expensive, but there will be 4 times more emotions)) So, most likely, we will return to Uganda again for a longer period, at the same time we will order other excursions.
The third day is the road in the opposite direction. We also managed on the way to make several stops for beautiful photos.

Eveline   –  
Netherlands NL
Visited: August 2019 Reviewed: Sep 9, 2019

Email Eveline  |  50-65 years of age  |  Experience level: over 5 safaris

excellent tour operator, who listens to your wishes!
5/5

Communications were great, via email en telephone. Sander organized our trip very well.
It's a beautiful country, we saw so much. It's by far the most beautiful country we've ever been.
Paul our driver and guide was very nice to be with. He's a safe driver and a good guide and spotter of wild life!

Thomas N.   –  
Switzerland CH
Visited: August 2019 Reviewed: Aug 30, 2019

Email Thomas N.  |  50-65 years of age  |  Experience level: 2-5 safaris

best organization and personal care
5/5

We enjoyed our 3 weeks adventure with Grassrootz very much. It was well prepared, intense, inspiring, impressively, sometimes overwhelming!

With David, our driver and guide we had a sensitive person, which has not only all the necessary knowledge of the country, the people and the nature, but also perfect ability to drive even the most difficult roads. He was highly sensible to all our wishes and needs and helpfull whenever needed.

We liked his view of the country, his respectfull treatening of everything, starting by the nature, the animals, children, people on the road and last but not least us as customers. He hat a extraordinary patience with his us and handled difficult situations quiet and solutions-oriented. We can recommend David and Grassrootz unlimited with the highest scores.

Thanks for this unforgettable adventure.

Tor   –  
Germany DE
Visited: July 2019 Reviewed: Aug 17, 2019

Email Tor  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent Safari Tour Operator
5/5

I highly recommend Grassrootz for safaris in East Africa. I could not have asked for a better experience. They know the place very well and listen to your wishes and can thus create an unique experience. Very professional organization and planning if the trip by Sander with lots of attention to details - you are well taken care of before you arrive and he is constantly making sure everything runs smoothly. Well chosen lodged and travel itinerary. Great back office support by Anna who is always approachable and quick to find solutions. And a best of class tour guide Emma. Very knowledgeable un flora and fauna and the local history and culture. Fun to travel with. Excellent driver. He also has great personal relationships with the locals you will meet and makes this more than a safari but a cultural experience. Grassrootz is the only company I will consider for future travel in the region. I put my complete trust in them to create a perfect experience on your vacation as well.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 180
  • 4 star 22
  • 3 star 1
  • 2 star 0
  • 1 star 0
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