Reliable
We arranged privat transport via Grassrootz to visit projectorganisations in different cities in Uganda for our work. Our driver was always in time and was willing to stop wherever we wanted it. He drove save which is very important as the roads are sometimes very tough.
I also booked a gorrila and chimpansee track with Grassrootz. I was happy with the Gorilla track. I asked for the same driver and he put me in a group of people who visited the gorilla family who was most habituated. So I was really happy. For the chimps I was slighly less lucky. I only caught them sitting in the very top end of the tree so it was very hard to have a look at them. So for me this chimps trach was not good value for money, but I understand that this is part of nature!