Reviews

Sort By: Date Most Helpful 21-30 of 180 Reviews
Jo   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 1, 2023

Email Jo  |  50-65 years of age  |  Experience level: 2-5 safaris

Customer focused while supporting local enterprise
5/5

Just returned from an amazing trip with my sons (16 and 17) and husband. Grassroots made everything so easy from start to finish. From the first email enquiring about types of trip to being dropped off at our final destination, everything was organised, efficient and with maximum enjoyment for us at the forefront of their minds.

All the accommodation that we stayed in exceeding our expectations. The rooms, the food, the welcome, the facilities, the location were all wonderful.

The activities that had been booked for us, were all totally awesome. Sometimes, we got the feeling that there was some ‘African’ hiccups but these were sorted without any worries being put on us.

Moses, our guide, was just brilliant. Nothing was too much trouble for him. He added surprise extra activities when he saw that time allowed. He fitted in with our family so well and we all loved him. Some of the days involved long, hard driving but he didn’t seem to tire, and just loved showing off his country. In game parks, he never gave up trying to hunt for every type of animal and was very successful! He was genuinely concerned when I got a bit of a dodgy stomach and really gave good advice to help me get over it quickly without missing out on any of our plans. He gave my boys some advice on where to do safe runs (they are runners) wherever we were, and even had a go himself! Keep running Moses…xxx

The country is just beautiful, the people are beautiful and Grassroots made it such a memorable holiday. My boys loved their first experience of Africa and will definitely be back.

Jason Pettit   –  
United Arab Emirates AE
Visited: July 2023 Reviewed: Jul 23, 2023

Email Jason Pettit  |  50-65 years of age  |  Experience level: first safari

An unforgettable experience with Grassrootz!
5/5

Grassrootz was recommended by a colleague that had previously used them for their visit to Uganda and what a brilliant recommendation it was!
From beginning to end, Sander and team were a joy to deal with.
Utterly professional in all elements - communication was clear, quick and most importantly, factual.
They were able to tailor / personalize our trip itinerary to exactly what we wanted and it more than exceeded our expectations.

Accommodation was as described, infact, Treetops Turaco was unbelievably good and one that has to be seen to be believed.

Our driver / guide Emmy was brilliant.
Very knowledgeable, very passionate and not at all overbearing.

If you are looking to experience the best that Uganda has to offer then we highly recommend Grassrootz.

Valentina   –  
Germany DE
Visited: July 2023 Reviewed: Jul 15, 2023

Email Valentina  |  35-50 years of age  |  Experience level: over 5 safaris

Very professional tour operator and guide!
5/5

We organized a 10-day trip to Uganda including Gorilla and Chimps tracking. We chose Grassrootz based on the advice of a friend who had already travelled with them. Trip was organized by Sander, who was always very responsive despite the last minute request (he developed 5 or 6 different options in few days) and everything ended up to be very well organized. Our guide Amos was great, he was reliable, supportive and flexible also when we faced some challenges and had to reshuffle the travel plan on the go. Price we paid was lower and communication was easier and faster than it usually is when you have intermediaries in between. I would definitely recommend Grassrootz for a trip to Uganda!

Linda   –  
United States US
Visited: June 2023 Reviewed: Jul 11, 2023

Email Linda  |  65+ years of age  |  Experience level: 2-5 safaris

Grassrootz Adventures is truly extraordinary in every necessary aspect of delivery of its product.
5/5

Grassrootz Adventures provided an excellent comprehensive tour of Uganda. The accommodations, food and tour contents were incredible throughout my 16 day journey. Our guide Emmy was professional, attentive and knowledgeable. Both the chimpanzee and gorilla habituation programs were well worth it since they brought me close to the gentle giants who share so much of our DNA.
I strongly recommend Grassrootz to anyone striving for wonderful service, value for money and most of all reliability and safety. There is no better way to explore "the pearl of Africa" than with Grassrootz.

Mihri   –  
Netherlands NL
Visited: June 2023 Reviewed: Jun 26, 2023

Email Mihri  |  35-50 years of age  |  Experience level: first safari

Super professional and excellent!
5/5

We have visited Uganda, together with my partner. Our first time in Uganda, so we were very curious about the Pearl of Africa. What an amazing country! Thanks to Sander from Grassrootz, and thanks to our professional guide Barnice, we have made an unforgettable journey in Uganda!

Nicole   –  
United Kingdom UK
Visited: April 2023 Reviewed: May 8, 2023

Email Nicole  |  20-35 years of age  |  Experience level: first safari

Fantastic adventure!
5/5

We just had a fantastic 12-day adventure with Grassrootz, visiting some of the most beautiful places in Uganda, including Murchison Falls National Park, Kibale Forest with its chimpanzees, Queen Elizabeth National Park and Bwindi National Park with its mountain gorillas. The trip was organised by Sander, who was very responsive and very friendly answering our questions before putting together a fantastic itinerary. We could not have imagined a better trip and we are very thankful for this wonderful experience. We are amazed at the beautiful and lush landscape and the majestic animals we have seen in the parks. Have your phones and cameras ready whilst driving in the car as you are very likely to spot interesting wildlife and birds.
We especially want to thank our wonderful guide David Otto, who is a fantastic driver and knows nearly everything about the country and its animals. He was always friendly and on time and took very good care of us! If you are thinking of visiting Uganda, definitely book with Grassrootz Adventures for an unforgettable trip.

Marlies en Wessel   –  
Netherlands NL
Visited: April 2023 Reviewed: May 6, 2023

Email Marlies en Wessel  |  20-35 years of age  |  Experience level: first safari

Sander organised a great tour, and Barnice was fantastic guide that taught us a lot about Uganda.
5/5

A fantastic one-week tour of Uganda visiting Mgahinga, Bwindi, and QEP. The trip was organised by Sander, who was extremely responsive and put together a great proposal in record time. Our tour guide, Barnice, was very friendly and professional. Barnice is a very competent driver and knows nearly every tiny little detail of the country and its animals, so have your questions at the ready.

Lukas   –  
Switzerland CH
Visited: January 2023 Reviewed: Jan 22, 2023

Email Lukas  |  20-35 years of age  |  Experience level: 2-5 safaris

A great adventure from start to finish
5/5

I've just had 16 days of adventures with Grassrootz, just amazing from start to finish!
The first contact and Sander's quick replies immediately convinced me. The program he put together was great. It was very varied and I was motivated to experience something new every day.

On site, Paul was my guide and driver, a great guy! He knows his stuff very well, was always on time and is a good driver. I always felt safe with him. He has a broad knowledge, is well connected with others (if a lion or something was sighted) and it never got boring with him. You can tell he loves his job!

Many thanks to the entire team at Grassrootz

(automatic translation from German)

Nazarova Mariia   –  
Russia RU
Visited: October 2022 Reviewed: Dec 3, 2022

Email Nazarova Mariia  |  35-50 years of age  |  Experience level: 2-5 safaris

Great company, we liked everything:)
5/5

I want to express my deep gratitude to Sander, Ann, our driver Moses and the entire Grassrootz Adventures company for an unforgettable trip to beautiful Uganda! Our journey to Uganda was long, scheduled for March 2020, we had to postpone the trip 2 times due to covid, but finally, in October 2022, it took place. We have been to several places. First of all, this is the forest of Bwindi with beautiful mountain gorillas. We also visited Lake Bunyoni, Lake Albert, cruised the Nile and hiked to Murchinson Falls. Our trip went smoothly, Grassrootz staff always promptly resolved all issues. We regret only one thing, that we had so little time in this beautiful country. We wish prosperity to Grassrootz Adventures and the pearl of Uganda! Highly recommended to other travelers.

Ger   –  
Netherlands NL
Visited: October 2022 Reviewed: Oct 17, 2022

Email Ger  |  65+ years of age  |  Experience level: 2-5 safaris

Reliabel operator with surprises accomadations and trips
5/5

We went to Mirchinson falls in Uganda.
My wife and granddaughter and me.
The Guido had so much experience and drive very safe in this terrific traffic..
Calledbefire trip. Check our needs. The accomadition was great with view on the Nile from the Pool. A game drive with even lions.
A nille boattrip with lots of hippo's
On the top of the falls we saw the rainbow in the falling water.
Back to entebbe we visited the Rhino sanctuary. An amazing project.
The Guide drive us via de VIP entrance to the airport. Comlletely wel organised. Wegave them a 10

Average User Rating
4.9/5
Rating Breakdown
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