Reviews

Sort By: Date Most Helpful Rating 31-40 of 203 Reviews
Kim   –  
Netherlands NL
Visited: September 2022 Reviewed: Oct 11, 2022

Email Kim  |  50-65 years of age  |  Experience level: first safari

All was good arranged
5/5

The trip was excellent. The wildlife was intens beautiful and the people were ever so kind. Our tourguide took perfectly care of us. Everything was good arranged!

The one thing that was a bit stressful was that we didn’t know you needed a negative pcr test before traveling out of Oeganda. Luckily there was a testing place on the airport of Entebbe. Because we were on time (as the testresults take an hour), we had time enough to catch our plane. A better communication about this would have been perfect.

Mary   –  
Australia AU
Visited: September 2022 Reviewed: Oct 5, 2022

Email Mary  |  65+ years of age  |  Experience level: over 5 safaris

Unforgettable experience in Rwanda and Uganda
5/5

My friend and I recently completed an 18 day private trip through Rwanda and Uganda with Grassrootz and would highly recommend them. Zander planned a very thorough trip, including a wide mix of parks, scenery and cultural activities. Our driver/guide Barnice was excellent and tried to make the whole experience interesting, educational and fun. Nothing was too much trouble for him. He was fantastic at spotting wildlife and we saw lots of birds and animals, including the big 5. The highlights of our trip though was seeing the amazing mountain gorillas in the Bwindi Impenetrable Forest, Uganda, the chimpanzees in Kibale Forest NP and the golden monkeys in the Volcanoes NP in Rwanda. The lodges and camps we stayed in were mid range and all had electricity and hot water; some even had swimming pools! The staff at all these places were very friendly and helpful. We travelled quite a distance in the 18 days, over some dreadful roads and always felt safe due to the care and professionalism of Barnice. His attention to detail helped make our trip a wonderful success. Thank you Barnice and Grassrootz!

Virginie   –  
France FR
Visited: September 2022 Reviewed: Oct 2, 2022

Email Virginie  |  35-50 years of age  |  Experience level: first safari

Uganda 12 days with Grassrootz = a fabulous adventure!!
5/5

First game drive and an unforgettable experience. Our BOB driver was perfect. The lodges lived up to our expectations, and in particular with a vegetarian or even vegan option. Everything was perfectly organized and always with the aim of making us discover as many things as possible and that our trip be the best. To recommend 200%, thank you again for this experience and the discovery of this very beautiful country

peter   –  
United Kingdom UK
Visited: September 2022 Reviewed: Sep 19, 2022

Email peter  |  35-50 years of age  |  Experience level: over 5 safaris

fantastic tour operator
5/5

We've just had a fly in Gorilla trek with Grassrootz. It was first organised before the lockdown, so had to be postponed for 2 years. Sander, our contact at Grassrootz, was brilliant, and held the tour until we could travel again. Everything he arranged was perfect, down to the accommodation and the transfers. His communication was excellent, and we have no hesitation recommending him.

Karen   –  
Ireland IE
Visited: August 2022 Reviewed: Sep 13, 2022

Email Karen  |  35-50 years of age  |  Experience level: first safari

Wonderful trip, my highlight of East Africa
5/5

I had a 3 day stay in Uganda to trek Gorillas and Sander was very helpful organising trip and advising points of interest on route to Bwindi. He even gave a packing list which was very useful!
From the minute I landed my guides Lamson and Nelco made me feel welcome, safe and entertained. They were full of local knowledge and there was never a dull moment! They liased with gorilla trek guide to anticipate how long hike would take and arranged a community walk when we returned (would highly recommend doing this if going to Uganda, Bwindi in particular) Trip ran very smoothly and we also visited Equater line and lake Victoria. So happy I chose Grassrootz as my first stop in East Africa, 3 days was just long enough to realise I could have spent much longer there! I have already recommended this company to friends who are interested in same trip.

One thing to consider is small notes for tips. Everything included in grassrootz but you may want to tip gorilla guide/ porters/ leave donation if visiting local school ect. Grassrootz also work with local charities if bringing clothes/ school supplies/ medicine ect

Tanya   –  
Bulgaria BG
Visited: September 2022 Reviewed: Sep 13, 2022

Email Tanya  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect
5/5

Wonderful experience and the perfect organization!
Amazing accommodations and a great guide!
Unforgettable experience!

Mia   –  
United States US
Visited: August 2022 Reviewed: Sep 7, 2022

Email Mia  |  20-35 years of age  |  Experience level: first safari

Excellent tour from beginning to end!
5/5

Working with Grassrootz was a pleasure. Sander was knowledgeable and responsive. He was communicative and would always get back to us in a day or two. He was also flexible and was able to change our dates as needed.

The tour itself was amazing! Each park we visited was host to all the incredible animals- elephants, giraffes, monkeys, chimpanzees, gorillas, Antelope, birds, hippos, rhinos, lions, leopards, etc. Absolutely wonderful! Our guide was a superb driver and always knew the best places to look for the animals. It was a great experience!

Patrick   –  
France FR
Visited: August 2022 Reviewed: Sep 5, 2022

Email Patrick  |  50-65 years of age  |  Experience level: 2-5 safaris

The full experience has been amazing! I highly recommend
5/5

From day 1 until the end, the experience has been perfect!
Sander was very responsive and helped us tailor the perfect safari tour and adjusted the lodging to our preferences.

When we arrived , we met with Amos that picked us up at the hotel with the truck! He has not only been an excellent driver and guide, but he systematically made the extra mile to create a unique experience, suggesting special activities or providing good advices.

His experience shows, he knows everyone on the field and he is very respected. With his soft and humble approach, he managed efficiently any little hiccup during the journey and always succeeded in securing special treatments for us (boat tours, gorilla trek, etc.) so we were always best placed or having exclusive experiences. He was super pro and very friendly. We all ended up with a new friend in Uganda!

We will definitely recommend Grassrootz to anyone wanting a unique experience in Uganda !

Lisa potter   –  
Ireland IE
Visited: August 2022 Reviewed: Sep 2, 2022

Email Lisa potter  |  20-35 years of age  |  Experience level: first safari

Amazing, helpful, safe, informative
5/5

I did a three day tour with grassrootz in uganda to see the gorrillas! They were absolutely amazing. My tour guides Lamson and Nelco were so sweet, helpful, full of knowledge and great friends! I'm still in contact with then! I booked it with Sanderson and he helped me every step of the way, including what to wear, essential things to bring, had everything arranged all I had to do is get off the plane and everything was organised to perfection for me! The whole team were amazing! I will definitely be returning to uganda and using this company in the future to see what else uganda has to offer! Made the whole trip so enjoyable when I didn't have to worry about a thing! Thank you sooo much for all your help!

John   –  
Germany DE
Visited: August 2022 Reviewed: Aug 24, 2022

Email John  |  50-65 years of age  |  Experience level: 2-5 safaris

Topnotch for travel in Africa
5/5

Visiting Uganda was an important point on our African bucket list and our fifth visit to the continent. As a family of 3 we traveled for 17 days, visiting most of the countries highlights. The number of exclamation marks and positive descriptions would fill this page and would be totally unnecessary - just go, don't miss it. Uganda is different w.r.t. the other countries we have visited (SA, NAM, BOT, TZ, ZIM). In comparison, tourism infrastructure and standards are still developing. So at times you still need a Hakuna Matata attitude. As for our tour we were glad we booked with an experienced tour operator like Grassrootz and did not do it as a self drive (as in NAM and BOT). Grassrootz, that is Sander initially, and especially Paul, our driver-guide, kept things going very smoothly and efficient. All the usual admin hassle (e.g. choice of great lodges- Turaco Treetops excellent!, activities and park permits) and other travel issues (e.g. navigating the car through Kampala traffic, long driving hours) which tend to taint the experience, were taken care of. Our special thanks goes out to Paul for being a real master at his profession: positive attitude, knowledgeable, humorous, sensitive to client needs (Germans tend to be difficult at times), good driving/spotting etc. and always on top of things. To sum it up: Anytime again with Paul and Sander/Grassrootz.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 180
  • 4 star 22
  • 3 star 1
  • 2 star 0
  • 1 star 0
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