Reviews

Sort By: Date Most Helpful Rating 61-70 of 75 Reviews
Lahiru Iddamalgoda   –  
Oman OM
Visited: January 2017 Reviewed: Jan 23, 2017

Email Lahiru Iddamalgoda  |  35-50 years of age  |  Experience level: over 5 safaris

Highly Recommended
5/5

Thanks for giving us valuable opportunity to explore Kenyan game parks i.e. Massaimara, Lake nakuru & Amboseli with an amazing skilled driver. We enjoyed a lot than we expected. We were taken care very well until we finished the journey. Special thank should goes to our Driver James who put full efforts to show us unforgettable sceneries. Finally I highly recommend Adventure Africa Expedition for those who have idea to visit Kenya.

Hannah   –  
Italy IT
Visited: January 2017 Reviewed: Jan 23, 2017

Email Hannah  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Hannah and not that of SafariBookings.
8 Day Safari to Northern Kenya - highly unprofessional management
1/5

Itinerary: Nairobi – Maralal – Loyiangalani (Lake Turkana) – Kalacha – Marsabit – Samburu
First of all, this itinerary is really worth following, especially if you don’t want to just follow the usual touristic path.
Unfortunately, during those 8 days we encountered several grave problems with the tour operator and the manager Mr. Dickson Wambugu. The organization and also the handling of occurring problems was highly unprofessional and therefore we do not advise future clients to book tours through this tour operator!
We booked the tour well in advance, and about a month before departure we transferred the total amount (about 4800$) to the tour operators bank account as requested. Apparently the money was needed in advance to book rooms and organize car, driver and cook.
Several problems occured during the journey :
-Money: The driver and guide were not provided with enough money for the package we had booked. So at some point we had to lend them money in order to proceed with our journey, because the tour manager Dickson Wambugu was not to be reached. Highly unprofessional handling of the whole situation and we had to fight really hard to get that money back! Voluntarily almost no communication with the client throughout this whole situation.
-No accommodation was booked in advance even though the tour operator clearly indicates that in the program. That always made us loose precious time.Some of the campsites do not even exist anymore.
-We booked fullboard. Apparently the driver and cook had not been informed and we had to fight to get it. The food cooked the cook was good, whereas the restaurants offered were very basic and sometimes not very proper.
-Old car with many security issues: no seatbelts, no equipment (e.g. shovel), broken battery (with no money left to fix it)
Overall, the organization and also the handling of occurring problems was highly unprofessional and therefore we do not advise future clients to book tours through this tour operator! Back in Nairobi we reached out to the tour operator to discuss all problems in person. It remained really unsatisfying, because nothing was really explained and no real apology was presented.
We had a good time during this safari because we tried to concentrate on the positive things, have a good time as family and learn about the beauty of this country. However, having chosen a different tour operator surely could have improved the experience and saved us a lot of stress!

Martyn Pollock   –  
Kenya KE
Visited: April 2017 Reviewed: May 2, 2017

Email Martyn Pollock  |  20-35 years of age  |  Experience level: over 5 safaris

Great Mt Kenya Trip
5/5

Really great trip up Mt Kenya with Adventure Africa. helpful and informative emails followed by a professional guide, enthusiastic porters and fresh and tasty food. Cannot complain.

Mike   –  
Canada CA
Visited: November 2013 Reviewed: May 3, 2017

Email Mike  |  35-50 years of age  |  Experience level: first safari

Kilimanjaro and Safari
5/5

I have been to many countries. This might be my favorite trip of all. I am Canadian and still keep in touch with people from Nairobi to this day.

We started our trip in Kenya without our luggage. Dickson could not have been more supportive. He and his wife were ready to get us supplies and gear from their various connections. I was put at ease with how kind and gracious their were. The accommodations were excellent for an African adventure.

Kilimanjaro was difficult but a huge accomplishment. I was supported the whole way. We had one person forget to bring a warm jacket and Thermorest after a day of hiking. The guide got someone to run down the mountain, buy the items and run the 8 hour hike back up to meet with us so the guest was warm and supported. I was impressed at how far the guide was willing to go out of his way to help. The adventure of climbing Mt. Kilimanjaro was awesome. The people, climate, and experience was something you could not get anywhere else.

The safari experience was breath taking. We were lucky enough to go on 6 safaris when we were in Kenya. We went to Kenya not really knowing how many animals we would see. I was shocked at the amount of each animal we were able to see. Any animal you could think of in Kenya we saw. The guides were knowledgeable and kind. I could go on and on about the people and animals we encountered in Kenya and Tanzania.

I don't usually go to the same country more than once but I think I will go back to Kenya at some point in my life. It was that good of an experience.

Iain   –  
Kenya KE
Visited: July 2017 Reviewed: Jul 25, 2017

Email Iain  |  20-35 years of age  |  Experience level: first safari

Well Organised Elephant Hill Day Trek
5/5

Dickson, Efraim and Alex provided a well organised and fun day-trip trekking up Elephant Hill in the Aberdares. We were picked up at 6.30am in Nairobi and were back by 6.30pm. The day ran very smoothly and Efraim was a fun and experienced guide. Thanks!

Linda   –  
United States US
Visited: August 2017 Reviewed: Aug 18, 2017

Email Linda

Almost like too good to be true
5/5

Dickson responses to emails quickly almost every time. If you don't hear from him right away, that only means he is touring customers in the areas without wifi. The drivers are polite, on time, and go extra miles to see the rare animals. Foods are great, with plenty varieties. Hotel conditions are better than what I expexted. Do bring some face masks since the roads are very dusty.

Al Gordon   –  
United States US
Visited: August 2017 Reviewed: Aug 24, 2017

Email Al Gordon  |  65+ years of age  |  Experience level: first safari

Wonderful adventure
5/5

Arrangements by Dickson and our guide David made this a once in a lifetime trip. Dickson was always quick to respond and extremely dedicated to fulfilling our needs and desires. David was so warm that by week's end we considered him our friend. His knowledge of and ability to spot the animals was terrific. Don't miss Masai Mara! Unparalleled in beauty and big five sightings.

Thanks Dickson and David for a most memorable week

Michelle   –  
United States US
Visited: August 2017 Reviewed: Aug 24, 2017

Email Michelle  |  35-50 years of age  |  Experience level: first safari

Outstanding Experience in Kenya, Tanzania, and Uganda
5/5

My husband, our three teen-aged daughters, and I, along with my husband's parents, just did a 19 day African expedition with Dickson and his crew - ten days in Kenya (Samburu, Masai Mara, Amboseli, etc.), five days in Tanzania (Serengeti and Ngorongoro Crater), and four days in Uganda (tracking gorillas in the Bwindi Impenetrable forest). Amazing!! The driver/guides were all extremely knowledgeable, friendly, and courteous and made sure we saw everything we needed to see. Dickson's responsiveness and willingness to accommodate our needs made us feel most relaxed and taken care of so we could simply sit back and take in the magnificent surroundings. I have one word for Africa - Go. And if/when you do, let Dickson and his crew take care of you - you will not regret it.

Dennis   –  
Australia AU
Visited: July 2018 Reviewed: Aug 18, 2018

Email Dennis  |  65+ years of age  |  Experience level: 2-5 safaris

A delight to deal with Dickson from booking to completion, he was always available and ready to help
5/5

The 16 day Kenya and Tanzania Safari was first class from start to finish, thanks to the expert drivers knowledge of regions and animals, suitable vehicles, good accommodation and meals.the Safari was beyond expectations, my Son and myself would highly recommend Dickson for his attention to detail,and care of his clients.We would not hesitate to travel with them in the future.

Steven Reading   –  
United Kingdom UK
Visited: January 2021 Reviewed: Feb 27, 2021

Email Steven Reading  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely the best hike I’ve ever been on.
5/5

I can honestly say this was the best hike I’ve ever been on in my life. The guys pushed well beyond their boundaries to make myself and the team exceptionally comfortable at every stage. Not once could I fault anything from them. I would happily recommend and also happily use their services again anytime.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 64
  • 4 star 6
  • 3 star 1
  • 2 star 1
  • 1 star 3
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