'Travel With Natures'
Ancestor Travel & Tours
- Located In:
- Size:
- 1-5 employees (Founded in 2012)
- Member Of:
- TALA, TRA & BRELA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $655 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
Email Peter & Mavia Walker | 65+ years of age | Experience level: first safari
The level of personal service was exceptional.
My wife and I came to Tanzania to celebrate my 80th birthday with friends I made 11 years ago. Part of our trip was to be a Safari and our friend introduced us to Jumaa Mohamedi at Ancestor Travel & Tours. Planning with Jumaa was easy as he answered every query promptly and with good advice, He, and his company, are very professional yet very flexible. What the customer wants/needs always comes first.
We had problems after arrival in Dar-es-Salaam with the 'personal' aspect of our trip and had to make changes to our itinerary. No problem. Jumaa was there at our side and worked tirelessly to re-arrange our schedule.
Because this was a special trip for us , and because it got off to a difficult start, Jumaa stayed with us for the whole trip, including the Safari. More scheduling problems came up, none of them the fault of Ancestor Tours, but they were solved without stress to us. The safari , with Jumaa and Isaac, (a fantastic driver/guide and also a very nice guy), was incredible. Jumaa , Ancestor Tours, and Isaac were so flexible that they tailored the tour to our needs as we went along. Nothing was too much trouble to ensure we had the best possible experience.
Jumaa worked so hard . Taking care of us and running his business by 'phone and computer at the same time. Obviously he cannot give this level of personal service to every client , he does have a business to run after all, but rarely have we come across such dedication to client satiifaction.
Thank you Jumaa and Ancestor Travel & Tours. You turned what could have been a disappointment into a great trip. Your dedication to your clients is so exceptional that I am sure all your tours would be an adventure.
Reply from Ancestor Travel & Tours
Posted on May 14, 2019Thank you Mr & Mrs Peter,
your Mostly welcome again
Regards
Mr Juma