Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 80
  • 4 star 18
  • 3 star 0
  • 2 star 2
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 101 Reviews
Asghar Fakhr   –  
Mozambique MZ
Visited: December 2015 Reviewed: Jan 8, 2016

Email Asghar Fakhr  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Asghar Fakhr and not that of SafariBookings.
Not good
2/5

I do not recomend it to anyone. Problem is not in the camp. The probvlem comes, what you contract and what you find there. Mike send me Shiduli Lodge picture, but later spoke about Chisomo River Lodge, and my Family and me finalized in Chisomo Camp.
They are using Kuruger name!!?? I do not know why?? Kruger Park is something Fantastic; but this is an open zoo only.

Reply from Kruger Park Travel
Reply from Kruger Park Travel
Posted on Jan 12, 2016

It is most unfortunate to receive a review like this as the client has not been in touch with us to complain. However that said I would like to try explain our side of the story.

The client came to see me at our offices and it was considered a last minute booking as he wanted to travel on the 27 December 2015 and he gave me only a few weeks to arrange the entire trip including flights. December is peak season and there was no availability inside the Kruger Park.

Initially the client sent an enquiry for a tented lodge and I then managed to secure a safari for him at Chisomo Lodge which forms part of the same reserve as Shiduli Game Lodge. The safari included a private pick up for him in Pretoria as well as a drop off at the Hoedspruit airport on the last day including flights back to Johannesburg.

Chisomo is certainly not in the Kruger Park and I never claimed it to be, as it is a Private Reserve near Hoedspruit. I did send the client information regarding the trip and he was aware that the booking was at Chisomo.

It is with regret that the safari did not live up to the family's expatiations and I apologise for any miss communication or miss conception the client had regarding the trip.

The lesson learnt for me is to make sure the clients understands exactly what they are getting when they book and pay for a trip.

Best Regards

Mike Swart

Tania   –  
South Africa ZA
Visited: November 2015 Reviewed: Jan 13, 2016

Email Tania  |  35-50 years of age  |  Experience level: 2-5 safaris

I recommend Kruger Park Travel - highly they provided professional, prompt service.
4/5

We traveled as a family. It was amazing a holiday i won't forget. And largely thanks to Mike! His recommendations were excellent, and the itinerary was a great mix of adventure, animals, nature just what my family loves. We loved the tented lodge and it was such a experience watching the locals dancing..
Absolutely fantastic people working at this company and incredible value for money safari!
Can't wait for the next Trip!!

Andrew   –  
South Africa ZA
Visited: January 2016 Reviewed: Jan 22, 2016

Email Andrew  |  50-65 years of age  |  Experience level: over 5 safaris

Fantastic experience
5/5

Thank you Kruger Park Travel for organising a wonderful safari experience.
We travelled on a trip organised by Mike to the Kruger National Park, including a stay at a private game lodge and the wonderful Sabie River Bush Lodge. The game viewing was wonderful, we were even lucky enough to see lion twice – the first viewing was on a buffalo kill right next to the road. All services and facilities were met beyond our expectations – thank you.
We will definitely be using Kruger Park Travel to arrange out next holiday.

Jürg   –  
Switzerland CH
Visited: December 2015 Reviewed: Feb 1, 2016

Email Jürg

First time and overwhelming
4/5

As a couple of 2 we booked a 4-day Kruger Park tour. We were picked up at JNB Airport, transfered to a lodge nearby and the next day transferred to the lodge next to the Kruger Park entry. After noon we were picked up by Charles (CD Tours) and were driven by him through the Park the next three days (2 day exclusively, one day with two other couples from SA). We loved his experience, driving style, "Feeling" for the places where something was to see (he was always very well informed about sights of beasts by other tour Operators). On the last day the trasfer back to the Airport was well organised (whenever the driving style of this Driver was not comfortable).
The tours were not at all what we were offered (tours early in the morning, evening tours), however due to the nice and experienced treatment of Charles we were more than happy.

Paul & Lynn Crawford   –  
United States US
Visited: February 2016 Reviewed: Feb 24, 2016

Email Paul & Lynn Crawford  |  65+ years of age  |  Experience level: first safari

Got everything we hoped for
5/5

All aspects of the four days were great. We were concerned about the 5-6 hour drive from JNB. They stopped 2-3 times at major service stations with name brand eating facilities. Guides were tops and very accommodating. Saw all big 5 many times and leopards all 3 tour days. Costs were very reasonable and Hippo Hollow hotel was excellence. Highly recommend. Paul & Lynn from Seattle.

Sean   –  
United States US
Visited: March 2016 Reviewed: Apr 21, 2016

Email Sean  |  20-35 years of age  |  Experience level: first safari

This was an excellent experience that has inspired me to go on as many as safaris as possible.
5/5

I had an excellent time. Everything was as or better than expected. Our first Safari Team leader (I unfortunately forgot his name but believed it started with an M, maybe Mark?) was absolutely fantastic. He was a wealth of knowledge about the park, animals, and the outdoors in general. I enjoyed the nightly dinners and ambiance. This was an absolutely phenomenal trip. This was my first safari but will not be my last.

Partha Kovvuri   –  
India IN
Visited: March 2016 Reviewed: Apr 21, 2016

Email Partha Kovvuri  |  20-35 years of age  |  Experience level: first safari

A thoroughly memorable tryst with the nature
5/5

We booked a 5-member trip to the Kruger on a 3D/2N package. From the time of booking online till the moment we were dropped off at Johannesburg, the services were simply excellent. We booked this package about 7 or 10 days in advance and we were given the accommodation at the Perry's Hollow. Even though we were initially told there will be two rooms for us, the management gave us three spacious rooms which were equipped with all amenities. There were a couple of very nice restaurants adjacent to the hotel where we were served tasty Italian food. The main highlight of the tour is the Safari of course. We did 2 Morning and 2 afternoon safaris and by our 3rd Safari itself we got to see the Big-5. There were regular stops during the safari to have our breakfasts and lunch and there was ample supply of bottled water in our Jeep. Over all all of us enjoyed to a great extent on this tour and we will recommend this to any future Kruger Park enthusiast. Looking forward to visit again.. Cheers

Wendy   –  
United Kingdom UK
Visited: February 2016 Reviewed: Apr 21, 2016

Email Wendy  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic Tour, the best experience
5/5

We had a fantastic experience from the 1st email to the last day of our tour. Everyone that we spoke to or met were extremely helpful and did everything possible to give us what we wanted. We were very lucky that we had a small group of ten and from day 1 we all hot on so well. Our tour was fantastic and we saw all of the main attractions of South Africa plus more. Our guide was very professional but but joined in with all our silly game's. The extra tours were fantastic and we were lucky in the safari's that we saw 4 of the five big animals. We visited some beautiful places and would thoroughly recommend booking with Kruger Park Travel.

Patrice   –  
United States US
Visited: February 2016 Reviewed: Apr 21, 2016

Email Patrice

Surprisingly affordable, comfortable and relaxing!
4/5

I have many great things to say about the safari that my friend and I did thru Kruger Park Travel. Our only concern and problem was that we had very little information on what was going to happen (pick up, travel times, departures). However, after a while we got used to it and had faith that everything would happen as promised. And it did! The drivers came, the hotels were lovely and the food was fantastic. We were surprised and delighted by the two different accommodations and our safari experiences. I would absolutely recommend Kruger Park Travel (and Mike in particular) but be sure to ask questions and get everything you think you may need before so you don't worry. Overall, a very positive experience. We hope to return for a longer trip.

Tony Coetzee   –  
Australia AU
Visited: April 2016 Reviewed: Apr 22, 2016

Email Tony Coetzee  |  65+ years of age  |  Experience level: first safari

Service Par Excellence
5/5

What an experience we will never forget, your service was par excellence, we can't stop raving about the accommodation, getting up close to the wildlife and the friendly staff. We're taking awesome memories back to Australia.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 80
  • 4 star 18
  • 3 star 0
  • 2 star 2
  • 1 star 1
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