Kruger Park Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $110 to $276 per person per day (USD, excl. int'l flights)
Reviews
IE
Email Thomas | 35-50 years of age | Experience level: first safari
Great Safari experience
The Safari tours went out each day early in the morning and returned in the afternoons at about 4 pm. We were very lucky to have an excellent driver/guide and to experience close quarters with giraffes, hyenas, wild dogs, lions, elephants, and unusually cheetahs. We also saw leopards, rhinos, hippos and crocodiles from a distance, so binoculars came in very useful. I would not hesitate in recommending our tour operator and in particular the guide we had. Though accommodation was not originally what was booked, the replacement was of a very high quality. A little more travelling was involved as we were outside the park, but this did not prevent us enjoying the Kruger National Park.
In summary after some delay in getting an itinerary and a change to where we would stay we finally had a full plan which went very smoothly and provided a great experience. Other details: - the Outlook lodge in Johannesburg was comfortable and provided a very good breakfast and evening meal. Transfers worked great and flying seemed worthwhile.
Email Linda | 50-65 years of age | Experience level: 2-5 safaris
The accommodation and the daily safaris were excellent. We didn't know day to day of our program.
Communications - needs improvement daily & return.
Kruger Park Travel is helpful and eager to please
The service was excellent but inter office communications were poor and therefore there was confusion and errors in the bookings . However, Kylie was more than willing to help make up for these errors. The safaris were excellent in terms of the lodge, the facilities and the food. However, the draught at Kruger was a huge shock and the websites of the park should be more informative regarding this
Email Yusha Luchmun | 35-50 years of age | Experience level: 2-5 safaris
Kruger Park 5 Day package
Very well organised with excellent service. Some areas of minor improvements would be the food catering in Kruger which can be a bit on the frugal side. But apart from that we had a wonderful time and the rangers were very good. We will use them again.
US
Email Paul | 35-50 years of age | Experience level: first safari
All was delivered as promised on a five day safari. Mike did not return emails, but Kylie was excell
Kylie communicated quite well. Mike answered my questions but stopped communicating abruptly after I purchased the safari.
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good afternoon Paul,
Thank you for your valued feedback. I am sorry you felt that I left the conversation abruptly , but that is our sales process. I make first contact with the client, make sure they get the right offer and safari they are looking for and Kylie assures that we deliver on our promise to our clients.
I am sure you can appreciate the number of emails we facilitate in a day and it would just be too much for one person to handle all new enquiries and feedback to the clients.
Again I do apologize for my lack of communication but value your comments and I will strive to better on my service levels to future clients.
Kind Regards
Mike
Email Jitendra Mistry | 50-65 years of age | Experience level: over 5 safaris
It was amazing experience.
Extra ordinary services, Pickup drop off, accommodation, meals, safari trips etc...was excellent. Each penny worth to used your services.
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good afternoon Jitendra,
I am pleased to hear you found our safari value for money and even more pleased to hear you enjoyed the trip. Thank you for your feedback.
Email Col | 50-65 years of age | Experience level: 2-5 safaris
Met all our needs...
Our trip went well to Kruger NP with a fly in safari over 3 nights. The flights, ground transportation and lodge worked seamlessly together and met all our needs. Overall, we were impressed with the coordination and quality of services provided.
Email Helen | 20-35 years of age | Experience level: first safari
Great Safari! One issue but this was sorted the following day.
We booked a 4 day safari in Kruger National Park and opted for the Panorama Route. We received full itinerary following purchase. We were so excited.
We arrived at the accommodation (Sabie River Bush Lodge - highly recommended, just 15minute drive from the park), but the itinerary did not make what we requested. Evening safari and Panorama Route was not listed. Accommodation helped us get in contact with Kruger Park Travel. We exchanged a few emails and phone calls, but was sorted the following day. We only had the Panorama Route mini version which was a shame.
Surprisingly affordable, comfortable and relaxing!
I have many great things to say about the safari that my friend and I did thru Kruger Park Travel. Our only concern and problem was that we had very little information on what was going to happen (pick up, travel times, departures). However, after a while we got used to it and had faith that everything would happen as promised. And it did! The drivers came, the hotels were lovely and the food was fantastic. We were surprised and delighted by the two different accommodations and our safari experiences. I would absolutely recommend Kruger Park Travel (and Mike in particular) but be sure to ask questions and get everything you think you may need before so you don't worry. Overall, a very positive experience. We hope to return for a longer trip.
First time and overwhelming
As a couple of 2 we booked a 4-day Kruger Park tour. We were picked up at JNB Airport, transfered to a lodge nearby and the next day transferred to the lodge next to the Kruger Park entry. After noon we were picked up by Charles (CD Tours) and were driven by him through the Park the next three days (2 day exclusively, one day with two other couples from SA). We loved his experience, driving style, "Feeling" for the places where something was to see (he was always very well informed about sights of beasts by other tour Operators). On the last day the trasfer back to the Airport was well organised (whenever the driving style of this Driver was not comfortable).
The tours were not at all what we were offered (tours early in the morning, evening tours), however due to the nice and experienced treatment of Charles we were more than happy.