Kruger Park Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $115 to $287 per person per day (USD, excl. int'l flights)
Reviews
Email Laure | 20-35 years of age | Experience level: first safari
Thanks for the great stay!
I booked a 3 days/2 nights safari through Kruger Park Travel, and had a fantastic time... the Outlook Safari team was brilliant, very friendly, organised and knowledgeable, and went out of their way to make sure everything went smoothly. And I managed to see all big 5, whoop whoop!
CA
Email Michael | 50-65 years of age | Experience level: 2-5 safaris
Awesome Experience
We arranged a custom ten day tour and safari with Kruger Park Travel after reading the companies other reviews. As we have a large family and a modest budget, we were concerned about maximizing our safari experience along with the countries we could visit in southern Africa. We discussed the issue with Mike and he came up with an itinerary that met and exceeded our aims. Once we finished with Mike, Kylie helped us polish off the final details of the trip and provided customer service throughout the trip when we had any questions or concerns. The logistics of the trip were quite complicated, yet everything went very smoothly without any hitches whatsoever. Any time that we had a question or needed to refine a timing, Kylie was there to help sort everything out. I have been to fourteen countries in Africa over the years and am well aware that things can go astray quite quickly so to have everything run so smoothly was a pleasure. The customer service that Kylie provided throughout the trip was excellent. The accommodations that they chose for us in all of the locations were first rate and definitely enhanced our experience. All in all we had an amazing trip and are very grateful to Mike and Kylie for helping us arrange it. We would have no issue whatsoever recommending Kruger Park Travel to anyone wanted to travel to southern Africa; they are an excellent company. Thank You!!!
DE
Email Christian | 35-50 years of age | Experience level: first safari
Excellent tour package with short notice booking during peak time
Together with my wife I booked an indivdual tour package on extremely short notice (5 days lead time, during peak time). We stayed for three nights at the Hippo Hollow Estate and had in total five safari game drives.
Mike and his team were among the very few companies who were able (willing?) to help us with our short notice booking. We are vey greatful for this, since they helped us to have this wonderful experience.
What I liked about Kruger Park Travel:
+ Extremely helpful with short notice booking, even during Kruger Park peak time
+ Very fast communcation by E-Mail (even on Saturday)
+ Everything from the itinerary worked out as planned (almost exactly to the minute)
+ The local partners and operators that were selected totally lived up to our expectations
+ Good value for money
What I liked about the local partners and operators:
+ Transfer with Outlook Safaris was safe, on time and comfortable
+ Accomodation in Hippo Hollow Estate was terrific
+ Safari tours in Kurger Park, with Kurt Safaris, were awesome (all drivers/guides were good, three were even excellent and very dedicated about their work!; cars in excellent conditions)
+ Safari tour in Sabi Sand, with Elephant Herd at Umkumbe Lodge, was the absolute highlight! (this is a must-do!!!)
What could be improved:
- We were Kurger Park first-timers and had a lot of questions. Mike and his team answered them all, but additional (online) information material, tailored to the Kruger Park Travel offerings, could help to understand things better upfront.
SG
Email Terrence | 20-35 years of age | Experience level: first safari
Experience of a lifetime
We spent a memorable holiday with KPT. Everything was on time, and as per planned. Special mention goes out to Kylie, her dedication and prompt response allowed us to fix up a last minute situation. She helped to save a morning for us in the Kruger Park due to a cancellation by our balloon flight operator. Accommodations were splendid, clean, and pick ups were amazingly timely. Thank you for everything.
AE
Email Raj | 35-50 years of age | Experience level: first safari
Life long experience
Mike Swart promised us a safari which will be our life long experience. And it was true! We really had a great time at the camp, stay was very comfortable, every thing was arranged perfectly...hotel/airport pick ups, food, game drives. Mike and Kylie managed to provide us chalet accommodation inspite of the heavy bookings. We saw all big fives more than once. Our guide Olivia not only shown us amazing animals but also gave us valuable insight about animals habitat which we have never known on our own. The dinner meal at the bush on our first night was an experience which we will never forget; besides good food there we met some amazing people and today we are all good friends.
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good afternoon Raj,
Thank you for your valued feedback. I am glad you enjoyed the trip. We hope to see you back on safari with us again.
Best Regards
Mike
US
Email Jacqueline | 50-65 years of age | Experience level: first safari
A fantastic and well-organized trip. Unforgettable experience of the wild environment.
Communication: I could have used a bit more detail in advance of the trip as far as: confirmation that we would be picked up at the airport (we had to call once we got there); notification that the hotel in J-burg had changed to a different one, on both the outward bound and the return; and what was included (dinner not on the first night, but yes dinner on the last night). Advance communication was the weakest part of the whole experience.
Logistics: very organized and efficient; time-conscious in a good way.
Accommodations: on travel, just fine. In Kruger, so lovely to stay in a bungalow. Within the park everything was fantastic--clarity of communication about where we were supposed to be and when, etc. excellent. Guides, excellent. Food, delicious and promptly served. We were upgraded to a Bush Braii and this was unforgettable. Safari itself: Amazing. Perhaps you can influence the Safari culture not to call some animals ugly--they are all incredibly beautiful.
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good evening Jacqueline,
Thank you for taking the time to send this review. I am sorry that you felt there was not enough correspondence regarding the logistics, and assure you I will strive to improve on that aspect of the business.
I am however pleased that you enjoyed your trip.
Great Great great
We had a most beautiful 14 days all through South africa Sun city was fantastic the palace of the lost city is a dream hope we have spent more days there .kruger park safari was adorable the guides went out of there self's to please us and show us every thing . Kruger lodge is a first class choice I wish we just had 2 adjacent villas and had more time to enjoy the lodge
Only dinners were not good but you rescued us and refunded the dinners and had nlce food top service at a local restuarant
The flights back and forth were well chosen
Your complementary night at hotel premier was a gift well rewarded complements to the manager the boys and girls did not want to leave this wanderful hotel .sweto trip was excellent .Now for the Rover experience which we thought was money spent foolishly No thing to the reputation of a most luxuries train except for the booze all through
The children just hated it except for the staff how wanted to please .we were disappointed to find that locals paid half of what we did .Mr Rover told us we were rhe first Jordanians on the the train I can assure him and last he will get our worst recomendations.Taj hotel in cape was a jewel well chosen the garden route is heaven with our guide and lovely driver
They just made it unforgettable.
To summerize thanks perfect lovely trip Thanks from the whole family
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good evening Samir,
Thank you so much for your feedback. I am glad that most aspects of your trip where to your liking. Its disappointing to hear the train was below expatiations and perhaps if you send me an email I can email them and ask them to respond to your complaints.
Thank you again for the lovely review. We look forward to seeing you back in South Africa soon.
Email Kathy | 35-50 years of age | Experience level: 2-5 safaris
Excellent review of Kylie & Kruger Park Travel's Booking experience
Kylie & the team at Kruger Park Travel did an excellent, value for money job on booking our 10 day holiday. Everything was taken care of as promised & the accommodation was fantastic for the price. My dad & I were really impressed. At 84 years, this was my dad's "bucket list" holiday & he couldn't have been more thrilled with the trip. Thanks Kylie for doing an excellent job with organising our tour.
The only thing I would suggest is when booking hotels, ensuring that there are twin beds available for people if required. I got to 2 hotels where there was only one (Queen or King) bed...BUT the hotels were extremely helpful & just changed them around to accommodate dad & I in separate beds...no problem!
We saw the Big 5 & some on our safari. The tour groups were kept small which was wonderful...we met amazing people on our journey & the staff at all the places we visited were fantastic. I would highly recommend Kruger Park Travel to anyone!
DE
Email Giuseppe | 35-50 years of age | Experience level: first safari
Very nice experience, good organisation and friendly support
We booked a 3 day safari in Kruger Park as it would habe been our 1st time in South Africa. All transfers were arranged carefully and the accomodation was over our expectation expecially because of the great service we got from the staff. Very nice and reliable people, great safari game tours (we could see 4 of the big 5). All in all a nice experience that I would recommend to anyone.
US
Email Steve | 65+ years of age | Experience level: 2-5 safaris
Four great days at Kruger Paark!
Mike at Kruger Park Travel was able to put together a trip that fit all of our needs. Although we modified our plans more than once prior to booking, Mike was able to provide us with exactly what we wanted, and at a fair price. When we arrived in Johannesburg, a driver picked us up and took us to our lodging, where we enjoyed drinks by the fireplace and a pleasant dinner. Following a great breakfast (at an extremely reasonable price) the driver picked us up and took us to the airport for our short flight to the park. There, we were picked up and driven to our comfortable accommodations at Hippo Hollow. The lodging and food was very good, with a highly attentive staff. We did game drives, a bush walk, played a round of golf, and enjoyed the Panoramic Trail drive one afternoon -- all arranged and scheduled by Mike. Everything was on schedule, we had an excellent driver guide for the game drives, and then a timely pickup for the trip back to the airport. I would definitely use Kruger Park Travel for a return trip.