Kruger Park Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $110 to $276 per person per day (USD, excl. int'l flights)
Reviews
SG
Email Terrence | 20-35 years of age | Experience level: first safari
Experience of a lifetime
We spent a memorable holiday with KPT. Everything was on time, and as per planned. Special mention goes out to Kylie, her dedication and prompt response allowed us to fix up a last minute situation. She helped to save a morning for us in the Kruger Park due to a cancellation by our balloon flight operator. Accommodations were splendid, clean, and pick ups were amazingly timely. Thank you for everything.
Email Jitendra Mistry | 50-65 years of age | Experience level: over 5 safaris
It was amazing experience.
Extra ordinary services, Pickup drop off, accommodation, meals, safari trips etc...was excellent. Each penny worth to used your services.
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good afternoon Jitendra,
I am pleased to hear you found our safari value for money and even more pleased to hear you enjoyed the trip. Thank you for your feedback.
AE
Email Raj | 35-50 years of age | Experience level: first safari
Life long experience
Mike Swart promised us a safari which will be our life long experience. And it was true! We really had a great time at the camp, stay was very comfortable, every thing was arranged perfectly...hotel/airport pick ups, food, game drives. Mike and Kylie managed to provide us chalet accommodation inspite of the heavy bookings. We saw all big fives more than once. Our guide Olivia not only shown us amazing animals but also gave us valuable insight about animals habitat which we have never known on our own. The dinner meal at the bush on our first night was an experience which we will never forget; besides good food there we met some amazing people and today we are all good friends.
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good afternoon Raj,
Thank you for your valued feedback. I am glad you enjoyed the trip. We hope to see you back on safari with us again.
Best Regards
Mike
US
Email Paul | 35-50 years of age | Experience level: first safari
All was delivered as promised on a five day safari. Mike did not return emails, but Kylie was excell
Kylie communicated quite well. Mike answered my questions but stopped communicating abruptly after I purchased the safari.
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good afternoon Paul,
Thank you for your valued feedback. I am sorry you felt that I left the conversation abruptly , but that is our sales process. I make first contact with the client, make sure they get the right offer and safari they are looking for and Kylie assures that we deliver on our promise to our clients.
I am sure you can appreciate the number of emails we facilitate in a day and it would just be too much for one person to handle all new enquiries and feedback to the clients.
Again I do apologize for my lack of communication but value your comments and I will strive to better on my service levels to future clients.
Kind Regards
Mike
US
Email Jacqueline | 50-65 years of age | Experience level: first safari
A fantastic and well-organized trip. Unforgettable experience of the wild environment.
Communication: I could have used a bit more detail in advance of the trip as far as: confirmation that we would be picked up at the airport (we had to call once we got there); notification that the hotel in J-burg had changed to a different one, on both the outward bound and the return; and what was included (dinner not on the first night, but yes dinner on the last night). Advance communication was the weakest part of the whole experience.
Logistics: very organized and efficient; time-conscious in a good way.
Accommodations: on travel, just fine. In Kruger, so lovely to stay in a bungalow. Within the park everything was fantastic--clarity of communication about where we were supposed to be and when, etc. excellent. Guides, excellent. Food, delicious and promptly served. We were upgraded to a Bush Braii and this was unforgettable. Safari itself: Amazing. Perhaps you can influence the Safari culture not to call some animals ugly--they are all incredibly beautiful.
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good evening Jacqueline,
Thank you for taking the time to send this review. I am sorry that you felt there was not enough correspondence regarding the logistics, and assure you I will strive to improve on that aspect of the business.
I am however pleased that you enjoyed your trip.
Great Great great
We had a most beautiful 14 days all through South africa Sun city was fantastic the palace of the lost city is a dream hope we have spent more days there .kruger park safari was adorable the guides went out of there self's to please us and show us every thing . Kruger lodge is a first class choice I wish we just had 2 adjacent villas and had more time to enjoy the lodge
Only dinners were not good but you rescued us and refunded the dinners and had nlce food top service at a local restuarant
The flights back and forth were well chosen
Your complementary night at hotel premier was a gift well rewarded complements to the manager the boys and girls did not want to leave this wanderful hotel .sweto trip was excellent .Now for the Rover experience which we thought was money spent foolishly No thing to the reputation of a most luxuries train except for the booze all through
The children just hated it except for the staff how wanted to please .we were disappointed to find that locals paid half of what we did .Mr Rover told us we were rhe first Jordanians on the the train I can assure him and last he will get our worst recomendations.Taj hotel in cape was a jewel well chosen the garden route is heaven with our guide and lovely driver
They just made it unforgettable.
To summerize thanks perfect lovely trip Thanks from the whole family
Reply from Kruger Park Travel
Posted on Sep 6, 2016Good evening Samir,
Thank you so much for your feedback. I am glad that most aspects of your trip where to your liking. Its disappointing to hear the train was below expatiations and perhaps if you send me an email I can email them and ask them to respond to your complaints.
Thank you again for the lovely review. We look forward to seeing you back in South Africa soon.
Email Yusha Luchmun | 35-50 years of age | Experience level: 2-5 safaris
Kruger Park 5 Day package
Very well organised with excellent service. Some areas of minor improvements would be the food catering in Kruger which can be a bit on the frugal side. But apart from that we had a wonderful time and the rangers were very good. We will use them again.
Email Kathy | 35-50 years of age | Experience level: 2-5 safaris
Excellent review of Kylie & Kruger Park Travel's Booking experience
Kylie & the team at Kruger Park Travel did an excellent, value for money job on booking our 10 day holiday. Everything was taken care of as promised & the accommodation was fantastic for the price. My dad & I were really impressed. At 84 years, this was my dad's "bucket list" holiday & he couldn't have been more thrilled with the trip. Thanks Kylie for doing an excellent job with organising our tour.
The only thing I would suggest is when booking hotels, ensuring that there are twin beds available for people if required. I got to 2 hotels where there was only one (Queen or King) bed...BUT the hotels were extremely helpful & just changed them around to accommodate dad & I in separate beds...no problem!
We saw the Big 5 & some on our safari. The tour groups were kept small which was wonderful...we met amazing people on our journey & the staff at all the places we visited were fantastic. I would highly recommend Kruger Park Travel to anyone!
Kruger Park Travel is helpful and eager to please
The service was excellent but inter office communications were poor and therefore there was confusion and errors in the bookings . However, Kylie was more than willing to help make up for these errors. The safaris were excellent in terms of the lodge, the facilities and the food. However, the draught at Kruger was a huge shock and the websites of the park should be more informative regarding this
DE
Email Giuseppe | 35-50 years of age | Experience level: first safari
Very nice experience, good organisation and friendly support
We booked a 3 day safari in Kruger Park as it would habe been our 1st time in South Africa. All transfers were arranged carefully and the accomodation was over our expectation expecially because of the great service we got from the staff. Very nice and reliable people, great safari game tours (we could see 4 of the big 5). All in all a nice experience that I would recommend to anyone.