Reviews

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Laurena   –  
United States US
Visited: January 2024 Reviewed: Feb 21, 2024

Email Laurena  |  65+ years of age  |  Experience level: over 5 safaris

My 5th trip with Amazing Memories and still my favorite tour operator
5/5

This is my 5th trip with Amazing Memories Safaris as my Tour Operator and my 11th trip to Kenya. I first worked with Anne and Joseph’s company for my trip in 2017 (but had gotten to know Anne in 2014) and they have gone above and beyond to meet my expectations every time. Their communication is fantastic and they continue to answer any questions I might have (even after 10 trips).

It has been 3 years since I’ve been back to what I consider my second home. I was so excited to be coming back. There is nothing better than arriving at the airport late at night (and I had a 2.5 hour delay) and being greeted by the smiling faces of Anne and Joseph as well as a couple of new members of the team.

I began the planning in August, 2023, letting Anne know of the 3 tented camps I wanted to stay at (Eagle View, Offbeat Ndoto and Elephant Garden Camp). Two were new to me. I also picked a new place to stay on the front end of the trip, Karen Gables in Karen (near the places I planned to visit on my full day in Nairobi). From beginning to end, everything fell into place. She made sure the lodging knew of my preferences, including guides, beds, food and any allergies. Anne also knew I had had recent shoulder surgery and would need added assistance so that was arranged. Some of my previous trips have been completely over land. For this trip, I decided to fly the bush planes to my locations except the short transport between Eagle View and Offbeat Ndoto. It does save quite a bit of time and my back also appreciates it. Amazing Memories handled all of my internal flights perfectly.

During the planning process, there were a couple of changes that happened. The Kenyan government switched from requiring an eVisa to an Electronic Travel Authorization. Luckily, my eVisa that I had already processed, was still accepted. In addition, the Kenya Wildlife Service implemented new park fees, including paying a park fee to Nairobi National Park (which Sheldrick Wildlife Trust backs into and is required to pay even if you are not vising the park). Anne made sure I knew of these changes which were totally out of their control.

Over an enjoyable dinner on my last evening before heading to the airport, Amazing Memories always takes the time to ask how things went (although we communicated during the trip via email) and if there is anything they can improve upon. It would be difficult for them to improve, because everything runs smoothly from beginning to end. Their abilities to handle all of my safari needs is why I continue to work with them and have recommended them to friends and family.

Lori   –  
United States US
Visited: February 2024 Reviewed: Feb 19, 2024

Email Lori  |  50-65 years of age  |  Experience level: first safari

Excellent customer service
5/5

We just returned from a fantastic trip to Kenya and Tanzania. We are so happy with Amazing Memories. We communicated with them via email many times before the trip and they were very responsive and helpful. All of the arrangements they made during our trip were great from the driver/guides, accommodations along the way and hotel in Nairobi before and after the trip. We would like to visit Africa again and will use Amazing Memories to arrange our next adventure. We won't soon forget waking up at night to the sound of lions roaring, hyenas yipping and hippos grunting.
Eleven days was a busy itinerary but our drivers/guides were very happy to be flexible about our daily schedule (what time in the morning/afternoon we would do the game drives, how long we would be out, etc.). A couple of the days, driving between parks, were very long. It was hot and dusty and the dirt roads were very bumpy. It was described as an African massage. The beauty of the African landscape and the amazing number and variety of animals made up for those long days.

Karen   –  
United States US
Visited: February 2024 Reviewed: Feb 18, 2024

Email Karen  |  50-65 years of age  |  Experience level: first safari

Amazing Memories, not just a pun....
5/5

From the start I was impressed with the excellent customer service provided by Amazing Memories. We received a thorough briefing before we began, the staff kept in touch periodically during the trip and if any issues arose, they were handled quickly and professionally. The choice of lodgings was outstanding and the food even more so (and plenty of it!). The staff at each of the lodgings were excellent and you wanted for nothing. The drivers were attentive to our needs and very knowledgeable about the country and the people who live there. They also knew where to find all of the best viewings and would wait patiently while we took 300 photos of the same thing! Should I ever get to return to this beautiful country, Amazing Memories will always be my guides of choice.

Michael Gregory   –  
United States US
Visited: February 2024 Reviewed: Feb 17, 2024

Email Michael Gregory  |  20-35 years of age  |  Experience level: first safari

Joseph was amazing and very knowledgeable! He made us feel very comfortable!
5/5

This was the trip of a life time! Everyone working with Amazing Safaris was very professional! Joseph was our private guide. It’s was literally just him and the two of us! He was extremely knowledgeable and familiar with the Kenya! Our safari was 10 days long and we traveled the country! He made us feel very safe and comfortable! Attached is a video showing a bit of our experience! 10/10! This was a great price for the experience!

https://youtu.be/d1MFnfCkMQM?si=qNCGHPoDs1-xnX1N

Janelle   –  
United States US
Visited: January 2024 Reviewed: Feb 1, 2024

Email Janelle  |  20-35 years of age  |  Experience level: first safari

Amazing Vacation!
5/5

Had a wonderful time on our safari. The Amazing Memories team made the entire process from booking to the actual safari flawless and convenient. Quality of the accommodations was excellent and we were paired with a wonderful guide, Joseph. Joseph made our trip incredible, he was very knowledgeable of each park, all animals, various bird species, knew where we were most likely to find which animals and much more. I would highly recommend booking with Amazing Memories and requesting Joseph as your guide!

Mark   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 31, 2024

Email Mark  |  50-65 years of age  |  Experience level: 2-5 safaris

Very easy to communicate with, very professional, very friendly - great people!
5/5

Short 3 night trip (2 nights Masai Mara and I night Nakura Lake). We stayed at Ashnil Mara and The Cliff hotels - both were very good. Our driver Duncan was an excellent driver and also very knowledgeable about both the wildlife and Kenya in general - you see so much of the country travelling by road. Anne and Brian at Amazing Memories were excellent from my first contact with them - easy to communicate with, quick responses etc. A great trip!

Suhail   –  
India IN
Visited: January 2024 Reviewed: Jan 21, 2024

Email Suhail  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Maasai Mara Experience with Family
5/5

We did a 4 day Tour from Nairobi to Massi Mara planned by Amazing Memories Safaris & Tours. The entire Itinerary was perfectly planned. The guide and driver who picked us from the airport were very professional. The safaris were amazing, the driver / guide Peter went out of the way to help us show us special sights of the game reserve and also famous animals like Fast Five, we were able to see the Big 5 including the rare Rino. The hotel stay was impeccable and the service was great. Highly recommended for families. Definitely a trip not or miss.

Jess   –  
Canada CA
Visited: November 2023 Reviewed: Dec 13, 2023

Email Jess  |  35-50 years of age  |  Experience level: first safari

It was truly an amazing safari!
5/5

We had a fantastic time during our safari in November 2023. Our driver was awesome - skilled and knowledgeable at all of the animals. We had a very short trip booked, but still managed to see the Big Five, and then some! We went in November and I was worried the weather would not be great - but it was fine and didn't impact our ability to see animals or enjoy our game drives. Our accommodations were simply amazing also - lovely, well-appointed, great food. This was a trip that will live in my memory for the rest of my life!

KB   –  
Germany DE
Visited: November 2023 Reviewed: Dec 12, 2023

Email KB  |  35-50 years of age  |  Experience level: first safari

Everything was meticulously planned, from airport pickup to drop-off!!!
5/5

The service provided was top notch. We were able to modify the itinerary, visiting some additional sights after we were in country. Nothing was rush, which created a memorable experience for my family. Francis (Kenya) and Moses (Tanzania) did an excellent job catering to our needs and explaining the sites and animals. Both were top notch guides, couldn't ask for better. We everything we hoped for and more, including a cheetah hunting!!

Jami   –  
United States US
Visited: November 2023 Reviewed: Dec 9, 2023

Email Jami  |  35-50 years of age  |  Experience level: 2-5 safaris

Easy to communicate with and well planned on arrival.
5/5

The team was easy to communicate with and made booking easy even though we were a bit last minute in our booking.
The service and sites were wonderful.
We visited Amboseli and Tsavo West for 3 days. We already had a trip planned to Masai Mara and added this on shortly before we traveled. We were really happy we did.

Amboseli was wonderful with the mountain in view- it only popped out for a bit with the rains but it was stunning.
We enjoyed seeing the different landscapes in Tsavo West so they were a great pairing together.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 229
  • 4 star 8
  • 3 star 2
  • 2 star 1
  • 1 star 0
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