Reviews

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Javier Gc   –  
Mexico MX
Visited: May 2021 Reviewed: Jun 10, 2021

Email Javier Gc  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect again and again
5/5

It’s our second safari with them, this time in Uganda. Everything was perfect even with the difficulties presented by the pandemic and travel restrictions. We were able to change schedule a couple of times with the help of Anne. If they can help plan and execute a perfect safari during a pandemic i’m sure they can do anything.

Laurena   –  
United States US
Visited: January 2021 Reviewed: Feb 7, 2021

Email Laurena  |  65+ years of age  |  Experience level: over 5 safaris

They continue to make my safari the best ever!
5/5

Another great safari handled by Amazing Memories Safaris. This was my 10th trip to Kenya and my 4th time working with them. When I purchased my ticket in April of 2020, I planned the trip for January 2021 so I could spend my birthday in Kenya. I had a bit of a concern that the trip would be a go due to the pandemic, but company owners, Anne and Joseph were there every step of the way answering any questions I had as well as adjusting lodging as needed because the flights changed.

For this trip, I chose Offbeat Mara in Mara North, Basecamp Eagle View in Naboisho Conservancy and Amboseli National Park. At each of these locations, Anne had communicated my preferences for rooms as well as my dietary needs and everything was perfect.

Initially, I had planned to be in Mara North for my birthday. But KLM shifted the days they had flights between Amsterdam and Nairobi, so I was actually in Nairobi on my birthday. I spent the day with my great driver (another Joseph), who took me to my favorite spots, Karen Hub, Kazuri, Matbronze and Utamunduni. Normally I would work in the public and adoptive parent visits at the David Sheldrick Wildlife Trust, but since those options closed in March 2020 due to the pandemic, I booked the 3pm private visit. Joseph really enjoyed accompanying me too and he also took photos of me with the ellies which I really appreciated.

In the evening, Anne and Joseph and their son as well as my driver Joseph, had a birthday celebration in the hotel restaurant. It was a memorable birthday and a great start to my safari.

Although all was well at the lodging with lots of protocols in place for safety, traveling to and from Nairobi was a bit challenging during the pandemic. Initially, just a PCR test was needed to get into Nairobi taken within 96 hours of arrival. Anne also reminded me to make sure I had my eVisa in hand as they were no longer doing these on arrival. However, during my stay in Kenya, the airlines as well as the Netherlands I was transiting through and ultimately returning to the USA, made changes to what was needed. In order to meet testing requirements, I had to come back into Nairobi a day early from Amboseli. Anne made arrangements for someone from Lancet Labs to come to the hotel (Crowne Plaza) for testing. That was a huge relief. Then another last minute curve, where KLM was requiring a rapid test 4 hours ahead of boarding the plane out of Nairobi, well Anne jumped right to that task and spoke to the Manager of the hotel, who made arrangements with one of his drivers to take me to the nearby test facility, wait while I waited for the results and then take me to the airport. I was so nervous but Anne assured me that all would be ok. She was also checking directly with the airport driver to make sure all was going according to plans.

I could not have been looked after better by what I consider my second family. Their reassurance during a challenging travel time was amazing. There was no question left unanswered and constant follow up to make sure all was going well. Anne and I had lunch together on my last day as she was dropping off a bag that I had left with her in Nairobi and she wanted to catch up about how the trip went. As a caring Tour Operator, they want to make sure their clients are happy, had a good safari and is there anything they need to improve on. In my mind, they checked all the boxes of a great safari experience perfectly. They are truly an “Amazing Memories Safaris” company and one that I will look forward to working with on an upcoming trip.

Björn   –  
Germany DE
Visited: October 2020 Reviewed: Oct 9, 2020

Email Björn  |  20-35 years of age  |  Experience level: first safari

Best honeymoon we could have ever wished for!
5/5

We explored countries to travel to in September/October 2020 only in the end of August just before getting married in Germany. There were not a lot of countries to travel to and we quickly identified Kenya. We contacted some German aggregators as well as some local agencies in Kenya. The experience with the local German agencies was nice, but they offered a really high price. In the end you pay a lot for an expat that lives locally. The experience with Amazing Memories Safari was different, we received the quote from Anne in their Nairobi office very fast and it provided us with exactly what we needed. To give you a perspective, the German agency quoted $4200 for the same itinerary that we booked with Amazing Memories Safari for just $2650. With exactly the same Hotels, the same car (Landcruise) and an even better level of service! Why? Anne was so king to provide us with her Whatsapp Number and we could solve all of the questions just vie Whatsapp..extremely convenient. Also.. Anne was super honest in dealing with us. For example, we wanted to book an extra night at an Hotel in Nairobi and they were happy to communicate the nightly rate to us without hiding everything in a package price. The cost of the night was lower by the way than I could get despite having an Airline Employee Discount with a major international Hotel chain so kudos to the AMS team for offering us the best price. We also checked if we would have one of the transfers done by plane instead of car. The ticket on the air Kenya website was $485 USD one-way but AMS was able to offer us a 50% discounted travel agency rate just a couple of days before the flight. Really amazing!!! I also really liked the payment system that they have on their website, worked with our credit cards. We also transfered money via Transferwise directly to AMS to safe fees and the money arrived even before Transferwise expected it

Hotels/Parks:

Nairobi --> 1 Night in the FourPoints Airport --> HIGHLY recommended, such a warm welcome in Kenya and nice pool
Nairobi --> 1 Night in the Giraffe Manor --> Its expensive, but it was worth it, once in a life-time experience for sure
Amboseli --> 2 Night in Ol Tukai Lodge --> We loved this lodge, Elephants at your door step and also great location in the park
Naivasha --> 1 Night in Naivasha Sopa Lodge --> Highly recommend to break up the drive to Nakuru, really nice lodge with 20 Hippos just meters from our room (behind an electric fence)
Nakuru --> 1 Night at the Cliff --> Best Hotel i ever stayed in, better food and service than Giraffe Manor even, if you can, stay at least 2 Nights
Masai Mara --> 3 Nights at the Basecamp Explorer --> Really nice eco-lodge, really down to earth staff that really care about environment and the park. amazing food, highly recommended in terms of location as the gate offers a lot of variety (we saw the big 5)

One thing also, with our AMS reservation we got the BEST rooms. We stayed in the Obama Tent in Basecamp and a corner Tent in the Cliff!

Our guide and driver David was our life-saver during the trip (literally). More important to being a great guide with a great mood, he is a very very safe driver and this makes all the difference on the crazy roads where trucks and cars are mixing. David also knew the parks inside out with his 10 years of experience and made the game drives very rewarding (we managed to spot Black Rhinos and a Leopard in the Mara). We learning lots of facts about the animals and were also always flexible to acomodate our wishes like seeing the sunrise and so on.

Overall, I can only say that I already spammed all my friends with pictures and the link to the website of Amazing Memories Safari. 1000% recommended, hope you have no doubts, pictures are available here: https://adobe.ly/3i6z3qw

Also one note to the COVID situation. Kenya is handling COVID much more serious than European countries we have been. Our temperature was taken at all Hotels and Parks and the staff wore masks 100% of the time with lots of sanitation going on. Even when driving through the countryside we saw public busses were everyone inside was also wearing a mask as well. If you are in doubt, really thing about the local staff in the lodges that got let go because of less tourists coming this year, you will make a difference with your trip!

Laurena   –  
United States US
Visited: February 2020 Reviewed: Mar 2, 2020

Email Laurena  |  65+ years of age  |  Experience level: over 5 safaris

My 3rd Amazing Safari with Amazing Memories Safaris
5/5

This is my 3rd time making my travel plans with Amazing Memories Safaris. It is not surprising to me why they have "Amazing" in their company name. You could not ask for a better Tour Operator. Anne and Joseph have become like family to me. On this trip, I even got to meet their young son. I was very excited about that but I think he found Baby Shark more exciting. Anne and Joseph's skills truly complement each other. From the minute I contact them to let them know I'm planning a trip, they are there to answer every question, make suggestions and run interference when a curveball comes up. Since this was my 9th trip to Kenya, they know the places I like, my allergies, that I like a full size bed (even though I travel solo), what I like to do while in Nairobi and that although I'm exhausted from the long flight, I bounce back pretty quick.

There is nothing that makes me happier after 17 hours of flight, than seeing my checked bag arrive, and then stepping outside the terminal and finding Anne, her husband Joseph, and my Nairobi driver and friend Joseph 2014 (I first met him in 2014) with smiles and enthusiasm. I know from that moment on, that even if I have a concern, all will be wonderful and I'll be taken care of.

I spent my full Nairobi day with Joseph 2014. He is so engaging. He is always prompt at picking me up to make sure we get to the public visit at the Sheldrick Wildlife Trust with plenty of time to spare. He shares my love of the elephants too. This time, in addition to my usual elephant visits, Kazuri and Karen Hub market shopping, we also both enjoyed visiting a new gallery, Matbronze (at the suggestion of a friend). Then at the end of the day, we made our way to Carnivore Restaurant for dinner with Anne and Joseph and an evening of laughs.

Since rain heavily impacted my last trip in March 2018, it was suggested maybe I wanted to try coming in February as it typically is less rainy. I think Mother Nature missed that memo. The rains came early and although it didn't impact the wildlife I saw, it did cause some transport issues. Anne was always on top of it. It is a slower time to travel (good news is that lodging prices are less) (bad news is that the bush planes require a minimum of 2 seats being booked). The heavy rains had caused connecting bridges to be washed away so that meant that air strip and ground route changes were necessary. Anne would keep me informed via email and also let my guide Daniel know the latest updates. There is no controlling Mother Nature and sometimes you just have to go with it. But all was as they say, "hakuna matata".

This was my 5th time having Daniel for my guide. As a fellow photographer, he knows how important lighting and positioning the vehicle can be. We have a great time swapping photo tips, catching up on things since my last visit and solving the world's issues. He has an excellent ability to spot animals, a great sense of humor, communicates well and generally spoils me rotten. A guide can make or break a trip, and Daniel sure makes mine.

Time always flies so quickly and before I knew it, it was time to arrive back into Nairobi, to check into my day room and prepare for the long flight home. Even though sad to leave, it was wonderful to see Anne and Joseph and Joseph 2014 come to the hotel to hear about the trip, go over any concerns, and share more laughs before heading to the airport. Thank you to all for looking after me so well. I can't wait to see you again on my next adventure!

Connor   –  
United Kingdom UK
Visited: January 2020 Reviewed: Feb 18, 2020

Email Connor  |  20-35 years of age  |  Experience level: 2-5 safaris

4 days 3 nights - Masai Mara and Lake Nakuru
5/5

Booking:

Our group of four adults came across Amazing Memories on Safaribookings. After sending off a request for a quote, we got an expeditious response, which characterises our whole correspondence with Anne. Anne was always very courteous, informative, and she was able to provide the flexibility with the itinerary that we needed for our trip (due to onward travel plans). It took us very little time to settle with Amazing Memories and put down the deposit given the very reasonably priced quote for a luxury safari. We had been a little unsure about the option of a direct bank-to-bank transfer for the deposit, though this worry was very quickly allayed.

Hotels:

We were picked up promptly from Nairobi International at 6am and driven to the Masai Mara. We stayed at Mara Serena Lodge, which was a beautiful hotel offering unparalleled panoramic views of the valley. The staff were all incredibly helpful, and made us feel very welcome in our stay.

Our next stop after enjoying the Masai Mara was Lake Nakuru, where we were staying at Sarova Lion Hill Lodge. The views weren't as impressive (to have been so would be extraordinary), however the grounds were beautiful and well presented. Again, the staff couldn't do enough for you.

We were only staying at these hotels for short periods of time, but the room sizes were ample and the food options were always varied and excellent, particularly at Sarova Lion Hill.

Game drives:

You can be lucky or unlucky on a game drive. Our experience was nothing but positive. Every time we left our hotel we were almost immediately greeted by some big game, so much so we ticked off The Big Five in our first afternoon. This was helped by our hugely knowledgeable guide, Steve. His ability to spot game was amazing, and he was very patient when answering our many many questions. He was great fun to be around for the trip, and we were very sad to see him go.

When we next go on safari, we will 100% be using Amazing Memories. There was nothing to fault with the whole process. The booking experience was smooth, the whole experience felt tailored to perfection, we arrived in ample time for our onward flight to Lamu Island, having even managed to fit in a boat trip at Lake Naivasha on the way. You will not regret booking with Amazing Memories!

WANG   –  
China CN
Visited: January 2020 Reviewed: Jan 31, 2020

Email WANG  |  35-50 years of age  |  Experience level: first safari

Amazing Memory! Experience just like the name of the agency!
5/5

At the beginning, I searched several local agencies on safari booking, and the itinerary and quotation given by this one are more suitable for us, so I tried to contact them.

Customer service Anne quickly and enthusiastically replied to us, and the 10-day schedule was relaxed. The accommodation was great. Two nights in Amboseli, stayed at Amboseli Kilima Camp , one night in Ol Pejeta, stayed at Sweetwaters Camp, two nights in Sambru, stayed at Simba Lodge, one night in Nakuru, stayed at Flamingo Hill Tented Camp and three nights in Masai Mara, stayed at Ashnil Mara Camp. The hotel's landscape and catering were good, especially the restaurants of Sweetwaters and Ashnil.

Anne and guide Steve also adjusted and upgraded the hotel according to the local weather and animal activities. The location of the hotel is very good. Amboseli lives at the gate of the park, and the rest in the center of the reserve.

Our guide Steve is very experienced. He has eagle eyes. We can hardly find animals with binoculars. He found them far away. He also found lions far away! And he kept on contact with other guides, and he was always on the lookout for the animals. So, even if it was not the season with the most animals, we saw the BIG 5. Steve knows the species and habits of animals very well. If you ask him, you can give a detailed introduction immediately.

Steve also helped one of our group get back the lost mobile phone, and took us to several pharmacies to find masks (the coronavirus outbreak did not occur at the time of departure, but did not come out with masks, and it broke out before returning China). He's really nice.

We have a good impression on Kenya. Just like the name of this agency, it's really our amazing memory.

一开始在safaribooking上搜了几家地接社,这家给出的行程和报价都比较适合我们,就试着跟他们联系。
客服Anne很快就热情地回复了我们,10天行程安排得有张有弛。住宿都很棒,2晚安博塞利住Kilima,1晚Ol Pejeta住Sweetwaters,2晚桑布鲁住Simba Lodge,1晚纳库鲁住Flamigo,3晚马赛马拉住Ashnil,酒店的景观和餐饮都不错,尤其是Sweetwaters和Ashnil的餐厅。
Anne和向导Steve还根据当地的天气和动物活动情况调整并升级了酒店。酒店的位置都不错,安博塞利住就在公园门口,其他都直接住在保护区中心。
向导Steve非常有经验,简直有鹰眼,我们用望远镜都很难找到的动物,他老远就发现了,还远远就发现了狮群!而且他跟其他司机的联系非常密切,随时把握着动物出现的动态。因此,即使不是在动物最多的季节,但BIG 5我们都如愿看到了。Steve对动物的种类和习性了如指掌,只要问他,都能立刻给出详细的介绍。
Steve还帮我们其中一位团友找回了丢失的手机,还带着我们跑了好几家药房找到口罩(出发的时候冠状病毒疫情还没爆发,没带口罩出来,回国前就爆发了),实在是太好人了。
我们对肯尼亚留下很好的印象。正如这个地接社的名字一样,真的是我们的Amazing Memory。

Jennifer   –  
United States US
Visited: December 2019 Reviewed: Jan 13, 2020

Email Jennifer  |  50-65 years of age  |  Experience level: first safari

Well planned, terrific safari!
5/5

We had a terrific safari with Amazing Memories. Ann helped us plan everything. She was accessible and answered all our questions. Everything went according to plan. James, our driver, was knowledgeable and kind. He got us great views of countless animals!! The van was comfortable and safe. Hotels were terrific! I highly recommend Amazing Memories!

Steve Taylor   –  
United Kingdom UK
Visited: December 2019 Reviewed: Jan 10, 2020

Email Steve Taylor  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing 4-day safari experience
5/5

We were badly let down at short notice by another safari agency so I challenged several safari companies to organise a luxury 4-day safari at 1-days notice. Only Amazing Memories came through for us, turned up on time at our hotel in Nairobi at 6am the very next day and guided us on the most amazing 4 days in the Masai Mara and Lake Nakuru. Our driver 'Tony' was knowledgable, flexible and had the most amazing gift of being able to drive and spot game at the same time. I can thoroughly recommend The Mara Serena and Nakuru Sora game lodges as luxurious and with breathtaking views of the surroundings and wildlife. Overall - nothing to fault. Book with Amazing Memories with confidence. Thank you for the trip of a lifetime.

Barbara and Doug   –  
United States US
Visited: October 2019 Reviewed: Jan 9, 2020

Email Barbara and Doug  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing 17 day Safari through Kenya’s major Parks
5/5

We have been to Kenya many times and love the beautiful scenery and especially the amazing wildlife.
Our tour operator Anna from “Amazing Memories Safaris” was fantastic during the preparation phase and worked with us to plan and adjust the Safari exactly to our wishes. She also provided us with an amazing guide and driver, Daniel, who has in depth knowledge of all the animals we saw, about Kenya in general, and who was a really great guy to “be stuck with” for 17 days. Daniel went absolutely above and beyond to make this the best possible Safari for us and to accommodate every request we had. When we had a medical issue, Daniel made sure to get us to a very good hospital, stayed with us the entire time to guide us through the process and also called ahead to the next lodge to set up a follow up doctor’s appointment there.
He also is a great photographer and made sure to put us in excellent spots to take great pictures. In addition, and extremely important for a Safari, he was
great in spotting animals.
The car was in good shape and the lodges beautiful. Everything was handled very professionally.
We hope we will be able to go back to Kenya in 2 or 3 years, at which time we will use the same operator and definitely go with Daniel as guide.

Aga Rzezniczak   –  
Poland PL
Visited: November 2019 Reviewed: Dec 8, 2019

Email Aga Rzezniczak  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

Everything was very good in terms of the service. The communication was great before and during the safari. We were taken care of from the airport to the end of the safari. Eliud was a great companion, professional and really helpful. He is calm, knowledgeable and thoughtful. Would recommend to anybody.
We did a 4day safari in Naivasha (Sopa Lodge) and Mara (Sarova Mara). Both accommodations were good, in Naivasha we had hippos strolling by our house at night and Mara was a bit chilly at night due to the rainy weather.
Eliud took care and did his best to show us the beauties of both parks.

Average User Rating
4.9/5
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