Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 18
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 19 Reviews
Katerina   –  
United Kingdom UK
Visited: December 2018 Reviewed: Jan 7, 2019

Email Katerina  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience, personal touch
5/5

We did 4 days budget camping safari with Sayari Tano and visited Lake Manyara, Serengeti and Ngorongoro. From the start communication with the company was very good, I got fast responses to my questions and all changes I requested were made without hesitation. We had such a great time, our driver Benjamin was excellent in navigating the car through very rough roads (it was raining every night so we had to cross a lot of muddy pools on our game drives) and spotting the animals. Where other drivers had to use binoculars, our guide just pointed "here, lion on the left" :-) We saw all big 5 and much more. The food also exceeded our expectations, safari makes you hungry and we were stuffed after each meal, very tasty! I am glad I chose Sayari Tano also because they are 100% local and that was important for me. Overall, my experience was amazing and I'd happily recommend this tour company to anyone who is looking for good customer service, personal touch and friendly approach for reasonable price.
One tip - if you are joining the budget safari and your car is expected to be full, don't take a big bag with you - pack a small backpack and leave the rest of your luggage (if you have one) in the hotel. It really helps with space in the car.

Varun   –  
India IN
Visited: October 2016 Reviewed: Nov 7, 2016

Email Varun  |  20-35 years of age  |  Experience level: first safari

Very pleasant and well organised safari package
5/5

We, group of 7 people from India went on safari with Safari Tano tours in October 2016. Our tour coordinator Gabriel was very helpful and he was very happy to accommodate all our requests. Over all the tour was very well planned and we customised the safari for 5 days as per our requirement. We visited ngrongoro, Serengeti and Kilimanjaro (1 day trek) during our safari. Our tour guide Tony was very welcoming and made the trip memorable. Thanks Gabriel and team for making the trip a great one.

Jessica & Florian   –  
Germany DE
Visited: February 2018 Reviewed: Apr 8, 2018

Email Jessica & Florian  |  20-35 years of age  |  Experience level: first safari

Amazing Safari, wonderful Honeymoon
5/5

We spent part of our Honeymoon on the Safari by Sayari Tours.
Everything was great from the beginning to the end:
- Very good and customer oriented communication before the travel. The customer service always responded very quickly to my mails, just within a few hours, always on the same day. They were very friendly and patient. I did a lot of research before I picked this Agency. One of the reasons why I picked them was that they were not pushy at all when I just sent my first inquiry for a safari. Many other companies were pressuring me to book straight away, responding with ALL CAPITAL LETTERS, like they were yelling at me. Sayari Tano's customer service is just excellent, very friendly, very transparent, and pleasant to communicate with.
- The tour itself was undescribibly wonderful. We came with low expectations as we knew the national parks are very big, and only expected to see the wild animals through binoculars. Well, this was totally the opposite. We saw all the Big 5 and so much more from up close. Our guide, Frederic, was VERY professional, very knowledgeable and the right instinct knowing where to go to get the best view.
- Frederic was really great. He was always making sure we're comfortable, we always had enough water, he gave us all the information we needed to know about the animals and the nature without overdoing it. He had the perfect sense for when we wanted to know more, and when we just wanted to enjoy the view.

We just loved every minute of this advanterous safari (it was the first time for to sleep in a tent), and we're definitely going back to do another tour with Sayari Tano Tours.

Shea Gray   –  
Australia AU
Visited: November 2016 Reviewed: Dec 12, 2016

Email Shea Gray  |  20-35 years of age  |  Experience level: first safari

I visited The Serengeti, Ngorongoro and Lake Manyara National Parks and were camping.
5/5

Sayari Tano were amazing! Prior to the Safari, they were always prompt with their returns to emails and were honest about what to expect and with any questions I asked. The accommodation offered the day before and after was what I paid for (I was camping), however, it was clean, had good WI-FI, was in the center of town, had friendly, welcoming staff and had all the necessities. When we started the Safari, the first thing I noticed was how safely our driver Ziggy drove, as not everyone on the road in Africa is always safe. Also, the car was clean and in good repair with no mechanical issues. The tents were really good and exceeded my expectations. In the mornings, we were straight in the car and were on Safari immediately. Whilst in the car, Ziggy (our driver) was really informative and respectful of our time and space in terms of taking photos etc., we saw all sorts of animals in large numbers and the whole time, Ziggy was on the look out for the harder to see animals like leopards, which we saw!!! The food wasn't incredible however, it was well prepared within the limits of how much we were paying, but at the end of the day, I wasn't there for the food.

The only down side was the seating in the car. The front seats are the best getting progressively worse up to the back, however this is not the fault of anyone just something to be aware when you are going on Safari. However, this was easily resolved by rotating the seats. Also, I would highly recommend that you book to go with people you know or have met whilst travelling so that this sort of communication is easier.

All in all, the tour was fantastic and I highly recommend Sayari Tano Tours to anyone who is interested in exploring the wildlife of Tanzania!!

Toshi   –  
Japan JP
Visited: March 2018 Reviewed: Mar 23, 2018

Email Toshi  |  50-65 years of age  |  Experience level: 2-5 safaris

Good
5/5

There were various happening, but it was great because I met a nice guide at the last Kilimanjaro climb. His name is Yona. Please do not forget to appoint him when trekking.

Sandra   –  
Netherlands NL
Visited: December 2016 Reviewed: Jan 17, 2017

Email Sandra  |  35-50 years of age  |  Experience level: first safari

Friendly, reliable, good value for money!
5/5

We went with our two teenage daughter with Juma for 4 days to Manyara, Serengeti and Ngorogoro. It was really fantastic! I think it was very good value for money. The communication with Gabriel at the office was very clear and smooth. Very very friendly. There was really nothing that disappointed us. Don't hesitate and book this trip, I think it is the best you can get for this money. Camping is basic but they all are! You are all together with all the other operators at the camp site. We saw all the animals, even a hyena from very close (arount the tent :-)) Good luck to you! Sandra, Frank and girls.

Ludvig   –  
Sweden SE
Visited: January 2017 Reviewed: Jan 23, 2017

Email Ludvig  |  20-35 years of age  |  Experience level: first safari

Overall a very good experience, a serious company at a fair price.
4/5

Despite some issues, we felt they wanted to give us a great experience. The rating is 4 and not 5 because of the logistic stuff mentioned below. The safari in itself was amazing, although that would have probably been the case with other companies as well. To get the highest rating they would need to improve on planning and information disclosure.

The good:

+ The safari was incredible with sightings of the Big 5 and other breathtaking scenes.

+ Our guide Stanley was knowledgeable but not very talkative without us asking the questions. It felt like we grew on him and towards the latter part of the 5-day safari he elaborated a bit more on the topics. He also knew all the parks very well and collaborated with other cars to find the animals.

+ Airport pickup/drop and hotel accommodation before/after the trip was great.

The bad:

- When we came to the hotel (which was also the office of Sayari Tano) we found out they were going to change the order of the park visits and do them “backwards”. This was because we were grouping up with another couple (we had ordered group safari) and the other couple started 2 days before. This was fine for us even though the info came very late. We also asked to be compensated with a half day Masaai tour afterwards which we got. In hindsight, it would probably have been nicer to start with Lake Manyara rather than finish with it (because there are less visible animals there), but this was a very minor issue.

- When arriving at the first camp site, we found out by the sticker on the car that we were actually going with a company called “World Tours & Safaris”. Apparently, they cooperate with other companies but not to tell us this felt very strange.

- When on the actual safari, we stayed in some different camps than those on the itinerary, which didn’t really matter to us because we didn’t know any of them anyway, but again this type of behavior felt very unprofessional. When talking about it afterwards, the management said that the campsites just had different nicknames and that we stayed in the correct ones, but it turned out that this was not true. We probably just followed the itinerary of the other couple travelling together with us.

- Because the park fees are paid per 24 hours, it does create some difficulties for the companies logistically to arrange the “full days” as per itinerary if they need to deviate from the original itinerary plan. Because we needed to drop off the other couple travelling in our car, we lost half a day on day 4 (of 5). We talked with management about this afterwards and they tried to defend themselves, blame the driver as well as the government for charging such high park entry fees, but we ended up getting a 5% refund (after asking for 10%). Before you book, try to ask them to be very specific about time frames to avoid this.

- The chef cooked “western” food for us like pasta etc. The food wasn’t that great and especially the lunches were super dry and tasteless (crackers, white bread, banana etc.). It would have been nicer to have some more authentic food and some love put into it.

- Sleeping bags were not very clean (probably never washed) but this was a very minor issue.

Christine   –  
Australia AU
Visited: March 2016 Reviewed: May 5, 2016

Email Christine  |  20-35 years of age  |  Experience level: first safari

Sayari Tano Tours & Safaris is the best safari tour in Tanzania with the best tour guides.
5/5

We did a 6-day safari in northern Tanzania as part of family tour. We had 3 vehicles for 15 us. We had a very nice and enjoyable moment since the time we were picked at Kilimanjaro International Airport (JRO). We get 2 nights accommodation at the Hotel (Arusha Tourist Inn Hotel- day before and day after our holidays). Our drivers were Oswad Shayo, Freddy &, James who had become a part of our group and their active attitude was transferable.
Regarding wildlife sightings, we managed to see a lot of animals. All the parks were fantastic and offered a varieties of wild animals. We saw the big five lion, leopard, elephant, rhino and buffalo, in addition to cheetah, hippo, zebra, different species of antelope, giraffe, monkey, dik-dik, hyena, jackal, ostrich, vulture and a range of other birds.
Sayari Tano Tours & Safaris is an excellent company. They have great staffs with high hospitality level which we could not imagine to find in Tanzania. The service was great; our safari guides was very knowledgeable and very accommodating. This trip exceeded all expectations and could not have asked for a better experience.
We recommend Sayari Tano Tours & Safaris to everyone, they are unbeaten company in Tanzania.

Lina Mota   –  
Germany DE
Visited: June 2016 Reviewed: Jun 21, 2016

Email Lina Mota  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

Everything was correctly and punctualy coordinate by Gabriel. From the pick up at the airport until the drop off at the airport Gabriel showed a great skills how to welcome the guests. We reveal to be a really serious guy never try to rip us off.
The service and the food during the Safari was very good. we saw lot of animals. Thanks Gabriel E Tuya for your disponibility and the other staff. We just can recommend this company!!

Katja   –  
Germany DE
Visited: February 2018 Reviewed: Mar 7, 2018

Email Katja  |  20-35 years of age  |  Experience level: first safari

Frank was the best guide! Great experience
5/5

We had a 4 days Safari and Frank was our Guide. He was very well organized and knew a lot about the animals. He tried his very best to show us everything we wanted to see and we did see so many amazing things. The Food was very Basic but I wouldn’t expect anything else in that context you shouldn’t Forget that you are in the middle of nowhere. All in all it was a really really great time. Thank you Frank for an unforgettable trip.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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