Reviews

Sort By: Date Most Helpful 11-20 of 25 Reviews
Evans Peter   –  
United States US
Visited: March 2016 Reviewed: Apr 11, 2016

Email Evans Peter  |  20-35 years of age  |  Experience level: over 5 safaris

I was very impressed with their service, their pricing and the professionalism of their employees.
5/5

Been on couple safaris before, in Kenya & Botswana, and in the US. My experience with Helinas Safaris was absolutely the best I've ever had. And you can be sure I'm keeping them for all my future Africa tours.
Every one at Helinas has some kind of magic at what they do, it started from that first inquiry telephone call I made (I was just shopping around for service and ended up closing a deal). The consultant was a master at her art, she had all the info at hand like she knew what I was going to ask next. Her adeptness and swift in her prowess instantly won me over. I had no doubts going forth with them. Barely minutes after that call I got an email with my itinerary, precise as we'd talked over the phone; a 10 day family escape to Amboseli and Samburu. Three weeks later we were in Nairobi and and quite excited to be back a second time in barely two years.
Our tour driver was another charming fella. Very skilled in both city and countryside driving, he knew how to do his math right and get us to our stop overs at the right times. He literally cut away what would otherwise be the boring part of the journey. We got to go to couple curio shops, the market and two hotels on our way, his eloquence was quite handy in negotiating prices with the locals.He was quite knowledgeable too and all the way he was narrating interesting stuff about the places, people and life in general. He had a charisma and the kids enjoyed listening to him. We enjoyed every bit of the journey.
At Amboseli our lodge and the service there was exceptional. Same with Samburu. Everything went exceptionally well, our reservations were perfect. Kenya is a beautiful land, the people are nice and our tour with Helinas Safaris only crowned this goodness.
I probably should've started with their pricing. Their rates are quite reasonable,not cheap (their services are not cheap anyways) but they are not exorbitant. You will get value for your money. And at no point we had any worries or regrets hiring their services. Thank you Helinas Safaris.

stellah   –  
Kenya KE
Visited: January 2016 Reviewed: Apr 12, 2016

Email stellah

excellent packages
5/5

The experience was awesome i loved everything about helinas very organised operators and fully knowledgable about there opeartions.i was very comfortable with there service.They are very professional in what they do.The service was awesome and they are a very accomodating group.keep up the good work helinas.

Anne   –  
Kenya KE
Visited: March 2016 Reviewed: Apr 12, 2016

Email Anne  |  35-50 years of age  |  Experience level: 2-5 safaris

Wow!! Experience World Class Service with Helinas!
5/5

They lived up-to expectation and beyond. Had a most fabulous experience. From the handling of my Itinerary, my bookings, transfers, the holiday itself, it was stress-free. I'm a regular traveller on business and holiday and this time round I chose Helinas for my long overdue local holiday......to Samburu Shaba. The staff handled my family's itinerary with expertise and a great deal of professionalism. The drive was very pleasant and comfortable. The driver....soo tolerant of the little rascal; very knowledgeable as well......didn't think I would know so much more of my country's heritage...a true bonus! Helinas has surely become my lifetime partner.

Nico   –  
Switzerland CH
Visited: June 2016 Reviewed: Jul 11, 2016

Email Nico

Amazing
5/5

Helinas Safari stands out. Even before the trip started, an in-depth schedule containing a well-described list of all the activities and attractions was provided as well as a price list, which was very beneficial. From day one onwards, the responsible and well-informed driver picked us up on time and assisted us throughout the day with the activities that were planned for each day. Both in Nairobi as well as in Mombasa, the drivers had an exceptional knowledge of the area and consistently answered our questions in full detail. Moreover, their recommendations of restaurants in both cities were outstanding. If you book through Helinas, you won’t be disappointed, their great staff will book your trip in detail and will confidently cover all your points of interest. I can’t wait for my next trip to Africa and will definitely book my trip with Helinas Safari once again.

Diana   –  
Kenya KE
Visited: May 2015 Reviewed: Apr 12, 2016

Email Diana  |  20-35 years of age  |  Experience level: 2-5 safaris

Aweaome experience, excellent staff
5/5

They are proffessional, the staff are friendly, polite and helpful.
The tour was amazing and the whole experience was awesome. Keep it up.

Kamathi   –  
Kenya KE
Visited: December 2015 Reviewed: Apr 13, 2016

Email Kamathi  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service, clearly exceptional, out of this world.
5/5

Prior planning assistance provided and all questions answered clearly by the travel assistant. Communication open and interactive before, within and after the safari expedition. They provided exceptional assistance in ensuring my family was comfortable as it was our first time visiting the establishment& sites.

mercy   –  
Belgium BE
Visited: August 2015 Reviewed: Apr 28, 2016

Email mercy  |  20-35 years of age  |  Experience level: 2-5 safaris

It was really amaizing i have found the best place for holidays it was the best ever.
5/5

Our safari at the Massai mara was the best we have ever had. The animal jungle was simply amazing and second to none. The safari was for four days, with the assistance of our driver guide John who was well versed with the parks diversity, knowledgeable, and a perfect problem solver. The office even offered to compensate us when the vehicle got stuck for about an hour, by a surprise gift bag before we departed back to our country. Despite the minor trouble the trip was amaizing.

Collins George Bush   –  
Kenya KE
Visited: April 2016 Reviewed: May 25, 2016

Email Collins George Bush  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent and faithful services by passionate service ladies and gentlemen.
5/5

Of the numerous tour operators I have dealt with before, Helinas stands out. I was particularly amazed by their in-depth geographical knowledge of Kenya and Tanzania. One will instantly note Helinas' passion and dedication in meeting varied client interests from the first point of contact. They are reliable, prompt, safe and perhaps the most pocket-friendly tour operator companies I have interacted with in the last couple of years. I truly appreciate you guys!!!

Rose   –  
Kenya KE
Visited: April 2016 Reviewed: May 12, 2016

Email Rose  |  35-50 years of age  |  Experience level: 2-5 safaris

Investment and great travel value at Helinas Safaris
5/5

My family and I recently came back from a trip to Malindi, Kenya. From the moment we spoke to our preferred safaris provider (Helinas Safaris Ltd), we knew we were in the hands of professionals. They have a hands-on approach... the planning , arrangements, documents etc was all perfect. It was a great travel value and worth the investment...we surely experienced the difference!

Joe Mwangi Njoroge   –  
Kenya KE
Visited: February 2016 Reviewed: May 12, 2016

Email Joe Mwangi Njoroge  |  20-35 years of age  |  Experience level: first safari

Very remarkable
5/5

Service was superb,the driver was informative and very kind as well. Thumbs up to their customer relation.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 25
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0
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