Reviews

Sort By: Date Most Helpful 11-20 of 25 Reviews
Kamathi   –  
Kenya KE
Visited: December 2015 Reviewed: Apr 13, 2016

Email Kamathi  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service, clearly exceptional, out of this world.
5/5

Prior planning assistance provided and all questions answered clearly by the travel assistant. Communication open and interactive before, within and after the safari expedition. They provided exceptional assistance in ensuring my family was comfortable as it was our first time visiting the establishment& sites.

Anne   –  
Kenya KE
Visited: March 2016 Reviewed: Apr 12, 2016

Email Anne  |  35-50 years of age  |  Experience level: 2-5 safaris

Wow!! Experience World Class Service with Helinas!
5/5

They lived up-to expectation and beyond. Had a most fabulous experience. From the handling of my Itinerary, my bookings, transfers, the holiday itself, it was stress-free. I'm a regular traveller on business and holiday and this time round I chose Helinas for my long overdue local holiday......to Samburu Shaba. The staff handled my family's itinerary with expertise and a great deal of professionalism. The drive was very pleasant and comfortable. The driver....soo tolerant of the little rascal; very knowledgeable as well......didn't think I would know so much more of my country's heritage...a true bonus! Helinas has surely become my lifetime partner.

stellah   –  
Kenya KE
Visited: January 2016 Reviewed: Apr 12, 2016

Email stellah

excellent packages
5/5

The experience was awesome i loved everything about helinas very organised operators and fully knowledgable about there opeartions.i was very comfortable with there service.They are very professional in what they do.The service was awesome and they are a very accomodating group.keep up the good work helinas.

Diana   –  
Kenya KE
Visited: May 2015 Reviewed: Apr 12, 2016

Email Diana  |  20-35 years of age  |  Experience level: 2-5 safaris

Aweaome experience, excellent staff
5/5

They are proffessional, the staff are friendly, polite and helpful.
The tour was amazing and the whole experience was awesome. Keep it up.

Evans Peter   –  
United States US
Visited: March 2016 Reviewed: Apr 11, 2016

Email Evans Peter  |  20-35 years of age  |  Experience level: over 5 safaris

I was very impressed with their service, their pricing and the professionalism of their employees.
5/5

Been on couple safaris before, in Kenya & Botswana, and in the US. My experience with Helinas Safaris was absolutely the best I've ever had. And you can be sure I'm keeping them for all my future Africa tours.
Every one at Helinas has some kind of magic at what they do, it started from that first inquiry telephone call I made (I was just shopping around for service and ended up closing a deal). The consultant was a master at her art, she had all the info at hand like she knew what I was going to ask next. Her adeptness and swift in her prowess instantly won me over. I had no doubts going forth with them. Barely minutes after that call I got an email with my itinerary, precise as we'd talked over the phone; a 10 day family escape to Amboseli and Samburu. Three weeks later we were in Nairobi and and quite excited to be back a second time in barely two years.
Our tour driver was another charming fella. Very skilled in both city and countryside driving, he knew how to do his math right and get us to our stop overs at the right times. He literally cut away what would otherwise be the boring part of the journey. We got to go to couple curio shops, the market and two hotels on our way, his eloquence was quite handy in negotiating prices with the locals.He was quite knowledgeable too and all the way he was narrating interesting stuff about the places, people and life in general. He had a charisma and the kids enjoyed listening to him. We enjoyed every bit of the journey.
At Amboseli our lodge and the service there was exceptional. Same with Samburu. Everything went exceptionally well, our reservations were perfect. Kenya is a beautiful land, the people are nice and our tour with Helinas Safaris only crowned this goodness.
I probably should've started with their pricing. Their rates are quite reasonable,not cheap (their services are not cheap anyways) but they are not exorbitant. You will get value for your money. And at no point we had any worries or regrets hiring their services. Thank you Helinas Safaris.

Nancy   –  
Kenya KE
Visited: November 2015 Reviewed: Apr 11, 2016

Email Nancy

awesome is an understatement!
5/5

Kudos Helinas, you made our normal safari a once in a lifetime experience for my family. The guides were awesome with a wealth of knowledge on safaris.

Edward   –  
Kenya KE
Visited: March 2016 Reviewed: Apr 11, 2016

Email Edward  |  35-50 years of age  |  Experience level: over 5 safaris

It was a great service and the team at Helinas was very friendly and helpful. They kept us informed
5/5

Helinas Safari arranged my travel with my Family to Copenhagen Denmark for Holiday. It was seamless travel and well arranged. The team was very helpful in ensuring that we were comfortable all through the holiday. We will definitely use the company in the future and we recommend this to families intending to travel on holiday as well as on Business.

Nick   –  
Kenya KE
Visited: April 2016 Reviewed: Apr 7, 2016

Email Nick  |  20-35 years of age  |  Experience level: 2-5 safaris

I found it to be very atttractive, beneficial, proper arrangement and efficient in all fields.
5/5

It all began with a request for a quotation which was promptly availed and also well itemized not leaving ehind being subsidized. This really caught my attention and attracted me.
In the very end Impressed is all I was and can affirm.

Joseph   –  
Kenya KE
Visited: February 2016 Reviewed: Apr 6, 2016

Email Joseph

I will choose Helina Safaris anytime any day for my travels anywhere in Kenya, excellent services!
5/5

From the warm reception to the fantastic and informative tour guides, I got myself another best friend in Helinas Safaris. They made my trip to the Maasai Mara feel so special by according tour guides who were funny, lively and very informative. Helinas literary took care of all my worries. It took so little effort from me to get so much joy from the trip thanks to the relentless efforts by Helinas Safaris. No words to describe you guys; like I promised, I'm bringing my crew for the Tsavo trip this May. Please be as kind. See you.

Faith M   –  
Kenya KE
Visited: March 2015 Reviewed: Mar 29, 2016

Email Faith M  |  35-50 years of age  |  Experience level: over 5 safaris

Absolutely Exciting Experience
5/5

My family and I booked our annual family vacation with Helinas Safaris. They were beyond amazing! The customer service was outstanding and they made sure that every aspect of our trip was properly handled. We were a bit nervous because our safari was quite a long one (7 nights/8 days) and required a lot of travel to Amboseli, Tsavo and finally to Mombasa with a flight back to Nairobi yet we never had a single hitch. The staff members were all very kind, helpful and knowledgeable, always willing and ready to assist. We were kept well informed of all the travel plan throughout.
The camps and hotels that we were booked into were all top notch and beautiful. Throughout our entire safari we did not have a single snafu. Helinas thought out every detail very well including the airport transfer! We will definitely be using them for our next vacation!! I recommend this safari company to anyone wishing to go on an Expedition as well as flight and hotel bookings all over the world be it business or otherwise much of what I have had an opportunity to do.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 25
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0
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