Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 59
  • 4 star 1
  • 3 star 1
  • 2 star 2
  • 1 star 6

Sort By: Date Most Helpful Rating 1-10 of 69 Reviews
David   –  
Kenya KE
Visited: September 2016 Reviewed: Sep 16, 2016

Email David  |  20-35 years of age  |  Experience level: first safari

I did a 3 days safari to Masai mara with this Agency and it will be forever be memorable.
5/5

Blue mountain trekking and safaris made my visit to Masai mara to be the most enjoyable safari i have ever taken. The staff are friendly and always ready to offer support where needed. The program provided fitted very well with our expectations. Patrick who was our guide is knowledgeable and gave us a wonderful experience.
I would recommend this tour company to any one for their reliability and high level of honesty from Mr. Sam

Farhad   –  
Bangladesh BD
Visited: September 2016 Reviewed: Sep 26, 2016

Email Farhad  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent safaris experience with family touch and affection
5/5

Blue mountain trekking and safaris made my visit to Masai mara to be the most enjoyable safari. Ann, Sam and their staff were friendly and ready to support and help as and when needed. our tour guide has a excellent sporting ability and move to make the best opportunity to watch the live movements of animals.
Staying in the tend and food was good. with my small children I could feel the touch of their love, care and affection. Thanks to ANN, SAM and their team. Taking this company will be taking a safe and enjoyable trip in Africa.
Wing Commander Farhad

Trudy and Phil   –  
United States US
Visited: October 2016 Reviewed: Nov 1, 2016

Email Trudy and Phil  |  50-65 years of age  |  Experience level: first safari

Great Safari Experience! We could not have asked for more. Every detail was taken care of.
5/5

You absolutely can not go wrong with Blue Mountain Trekking and Safari. Ann and Sam took care of every detail and it was an awesome experience. Out driver Lawi took such good care of us and provided such a good game drive experience. The Masai Mara was just extraordinary and Lawi could spot game from a long distance. This was our first Safari and was a bucket list item, we give Blue Mountain the highest recommendations. They are honest, caring and very patient with answering all your questions. They arranged a dream Safari for us and we were so pleased with everything. Ann, Sam, Lawi you gave us the vacation of a lifetime! Thank you so much for all your planning and attention. Book through them and you will not be disappointed. We would give them 10 stars!!!!

Rui   –  
Portugal PT
Visited: January 2017 Reviewed: Jan 14, 2017

Email Rui

The review below is the personal opinion of Rui and not that of SafariBookings.
Company not good
1/5

Dont recomend this company.
They give diferent from wath they sell in the ofice. We pay for 3 days safari and day give 2 days only, thay say yhe 3 day is to return in Arusha web the distancie is 2 hours.
They ate nor correct to in the hotel day sai, wen we bay they day we sleep in lodge in ngorongoro caráter but we sleep in camping.
If you book with them tell to right everithing in the recipt because after they tell we are nor correct.

Richard   –  
United Kingdom UK
Visited: February 2017 Reviewed: Feb 14, 2017

Email Richard  |  20-35 years of age  |  Experience level: 2-5 safaris

Nairobi Safari
5/5

We had a great day out with a super friendly driver. The booking was very easy. Highly recommended.

Anne   –  
Germany DE
Visited: December 2016 Reviewed: Feb 14, 2017

Email Anne  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent trip!
5/5

I booked a 5 Days Walking Safari in Chyulu Hills with Blue Mountain Trekking Safari and I was more than satisfied with their services. In particular, I enjoyed the reliable services in booking this trip by Ann and the great company of Charles, Francis and Daniel. They were very kind and knowledgable of the nature but also the people and Kenyan society. Because I travelled alone, the interesting conversations and the wonderful food, made for a very enjoyable trip. Thank you again so much for your great hospitailty and care.

Veigo   –  
Estonia EE
Visited: December 2016 Reviewed: Feb 15, 2017

Email Veigo  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Veigo and not that of SafariBookings.
Choose another company
2/5

I am somewhat experienced in Kenya/Tanzania budget safaris and therefore have some basis for comparison. And this safari left me dissatisfied in so many nuances. That said, the attitude and paperwork of office is professional. No complains.

But almost everything else left to be very much desired. The weakest point was the camp Blue Mountain is using. Short list of disadvantages:
- First day we arrived to camp after 4 o'clock and were at the gate 15 minutes before 5 in the evening.
- No mobile signal in the camp at all. When you need to organise other things in Kenya, this drives you simply crazy.
- No bar or restaurant to relax after safari.
- Oh yes, the service. When you ask something, you can count you are left to your own devices.
- You can charge your electronic devices in separate house (locked, try to find smb with a key!) where most time all limited number of sockets are used by camp people.
- Hot water (or water at all) was decided by a no-name maasai, who simply decided to close water - no morning shower, no evening shower. Imagine, when you arrive after safari, you are dirty as hell - and there is no water.
- the stuff clearly lacks training , have limited English skills and no understanding what their visitors want.

Can't recommend this company at all.

Lisa   –  
Canada CA
Visited: January 2016 Reviewed: Feb 18, 2017

Email Lisa

Awesome, very professional, and affordible
5/5

I have been travelling Africa for 10 years and have never had the desire to go on Safari, but I was forced to on this trip, and I was completely surprised that I enjoyed it so much. Blue Mountain arranged the whole trip without any hassle. I became friends with the owners and hung out with them and their family afterwards. I couldn't have ask for a better trip. Blue Mountain staff you are the best!

Estelle   –  
France FR
Visited: February 2017 Reviewed: Feb 20, 2017

Email Estelle  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Estelle and not that of SafariBookings.
To ve avoided
2/5

Walking in Nairobi streets, one guy offered To take us To their office for information. We wanted To go safari in Meru National Parc. We entered the office for information and went out with our safari booked, 4 days and 3 nights sleeping in the parc in a banda with the driver and the cook for 1300 USD(our f ault, we should have gone elsewhere To compare. ..)We paid 10%, supposingly for them To organise the trip and were supposed To pay the rest of it the next Day in cash. So the next Day, the driver came To take us at out hotel and took us To the office To pay the rest of the amount. The problem is that we were not able To withdraw so much cash but surprisingly the credit card machine that did not work the Day earlier (we asked To use it) was working but we were taxed 5% of the total amout for bank fees... So we paid and went off for the safari. We stopped at a restaurant for lunch and then went To the supermaket so that the cook could but food for the safari. We finally arrived in Meru after 9 hours drive. When we arrived, we were finally unable To sleep in the parc...and were taken To a nice place outside the parc. We had 3 game drives instead of 4, the cook was not very gifted and the only one thing we asked To the driver (going To the hippopool) he said yes but did not do, with no explaination, except when we asked , he said it was too dry so no hippos. .. apparently according To the local people there were hippos To be seen...imagine our deception. .. Finally on our way back, we stopped at a restaurant and ordered one coke, they ordered two sodas and then we ate together. Then the went for checking out and a waitress brought us the Bill for our soda which we found a bit expensive...in fact the guys vas tried To make us pay for their sodas too behind our back! The best meal We had was prepared buy the local cook of the hotel and our cook pretending he made it ... So see the mentality. .. maybe tipping them would have ended in a better experience. ..

Riley   –  
United States US
Visited: March 2017 Reviewed: Mar 6, 2017

Email Riley  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Riley and not that of SafariBookings.
Masai Mara - amazing Blue Mountain - shady at best. Book with someone else
1/5

Very disappointed in my 3day/2night safari with Blue Mountain. Was placed with them by another tour operator as a single traveler. Our car broke down on the way to the Mara Masai and the driver was completely inept. We ended up waiting three hours for a new car and driver to take us to our lodge. We arrived at night and missed our game drive.

Because we were only now doing game drives on Saturday and Sunday. We only needed one pass, despite the two we were charged. When confronting the driver about this. He said that wasn't true because we would enter the park 7am Saturday and leave 8:30-9am Sunday which is an half or two longer than the 24 hour permit. On Sunday he drove us until 8am when he left early. suspicious I grabbed our park receipts when the driver stopped to get breakfast. (He told us it was a bathroom break then disappeared for twenty minutes many instances of terrible communication). sure enough he only bought one day passes and was pocketing the $500 in fees our group paid.

When confronting the company about it they said they'd talk to the driver. They refuse to reimburse the park fee I paid for but was never purchased. Overall the quality was well below par, go to a different budget safari. The positive reviews here are because Masai Mara will always be a positive experience. Go with a company that is honest or at the very least doesn't text and drive on the Kenyan highways.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 59
  • 4 star 1
  • 3 star 1
  • 2 star 2
  • 1 star 6
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  • All corporate and/or tour info is provided by Blue Mountain Trekking Safaris, not SafariBookings