Reviews

Sort By: Date Most Helpful Rating 41-50 of 69 Reviews
Jihe   –  
South Korea KR
Visited: August 2022 Reviewed: Aug 16, 2022

Email Jihe  |  35-50 years of age  |  Experience level: first safari

Well organized and reasonable charge.
5/5

They were operate good job and it was so softly connected every plan. The guide who is driving a jeep he also very flexible for guests.
It’s reasonable price and well-organized every moment. Awesome

Pubudu   –  
United Arab Emirates AE
Visited: October 2022 Reviewed: Oct 19, 2022

Email Pubudu  |  35-50 years of age  |  Experience level: over 5 safaris

Great communication, excellent attention to detail and incredible experience makers.
5/5

Wow, where to begin?! We did a lot of research before deciding to take the trip to Kenya and I herd about“ Blue Mountain Trekking Safaris ” through my Colleague and we are so happy with our decision. 

The communication with Anne -the owner- was efficient and very helpful. She always checked with us to make sure we are doing okay while we are on our trip. 

Our driver Khalifa Abdallah, 10 Stars

Marg S   –  
Canada CA
Visited: November 2022 Reviewed: Nov 22, 2022

Email Marg S  |  50-65 years of age  |  Experience level: 2-5 safaris

Blue mountain Trekking and Safaris is an exceptional organization, providing an excellent experience
5/5

Blue Mountain Trekking and safaris Provided us with exceptional service. Ann and her staff went above and beyond to accommodate our needs. Ann, the operator, met us at Nairobi airport upon our arrival in Kenya and her staff transported us to our initial stage of our trip, a Children’s Home in Ngong where we did some volunteer work. We were picked up at the home after 10 days, to go on safari for 4 days. Our safari guide Edward was wonderful, a skilled driver, very acknowledgeable about the various animals, birds and the parks. We went to Ambesoli Park and Tsavo West. He was determined to ensure we saw a variety of wildlife. He was also a lot of fun. Our accommodations were great as was the food. Communication with Ann was exceptional when organizing our trip. She made great suggestions. She assisted us with transportation at various times, following the safari. We received awesome value for our money. I highly recommended the tour operator.

Peter   –  
Canada CA
Visited: November 2022 Reviewed: Jan 7, 2023

Email Peter  |  65+ years of age  |  Experience level: first safari

Could not have been better
5/5

I was part of the group with Marg - see previous review - and I would just like to echo her comments. Ann could not have been more helpful - she really went above and beyond to ensure that our whole time in Kenya was great. Our guide for the safari, Edward, and his assistant Brian were both helpful, friendly and very knowledgeable. It was clear that they were enjoying the opportunity to see so many animals and birds as much as we were. Highly recommended.

Andres   –  
Colombia CO
Visited: January 2023 Reviewed: Jan 19, 2023

Email Andres

Amazing experience with fair price
5/5

Everything was well planned and the quality of the camps, hotels, and food was great too. Jeofry was a very good driver and gave us wonderful service.

Karen   –  
Costa Rica CR
Visited: January 2023 Reviewed: Jan 30, 2023

Email Karen  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing
5/5

It was nice trip. We could see big five animals and many more.
The driver Geeman was so friendly and he tryed we enjoy all our time in Masai Mara.

Gloria   –  
Italy IT
Visited: February 2023 Reviewed: Mar 8, 2023

Email Gloria  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Gloria and not that of SafariBookings.
Safari was great! However, we had some problems on the 3rd day and missed two planned game drives.
3/5

We booked a four-day safari in Masai Mara and Nakuru. The 3 out of 4 days went as planned. On the third day, however, we had problems. We planned a morning game drive in the Masai Mara, but our driver refused to take us there and instead took us to visit a Masai village (which we did not request and which we did not like, being an extremely touristy and rather sad activity ... and with a surcharge of $10 per person!). Also on that day a "game drive en route" was planned, which we did not have. So basically the day was wasted, with one hour at Masai Village and the rest of the day driving back to Nakuru. We were quite disappointed. The good thing is that we managed to contact Ann, who was very helpful and gave us back 3000 Ksh each (which was the equivalent to one entrance fee to the park in Masai Mara). Still, we missed something we had booked. So be careful, try to defend your rights with the driver, and in case contact the agency while you still have time! (from what we have heard is a very common thing that has happened to many).

Apart from this, we can overall say that it was an amazing experience and we really enjoyed it! The parks are beautiful, we saw so many animals. The lodge in the Masai Mara was also really nice, and we liked so much to be in nature for a couple of days. The people working there were also really friendly (also the food was great!). Ann was always helpful and stayed in contact with us before and during the safari, which was really much appreciated.

Reply from Blue Mountain Trekking Safaris
Reply from Blue Mountain Trekking Safaris
Posted on Mar 9, 2023

It was great having you on board from the inquiry stages and even after safari. Really appreciated the opportunity to serve you although a certain level of dissatisfaction occurred.

It was an unfortunate case which is highly regrettable and measures were taken to avoid such scenarios. I only wish i got to know this when the mistake occurred and as Gloria mentioned, i came to learn of the event late afternoon, otherwise i would have been able to arrest the situation on time. Our desire is to have customer satisfaction from all corners and we currently pride ourselves in this.

Thanks Gloria for great comments about our services.

Regards
Ann

Tania   –  
Poland PL
Visited: February 2023 Reviewed: Mar 8, 2023

Email Tania  |  20-35 years of age  |  Experience level: first safari

Great service, good communication. Highly recomended
5/5

We are very satisfied with the services provided by the Blue Mountain Trekking Safaris. Ann and her collegues were always in connection with us, answering all questions before and during our trip. We had great 2 days safari with delicious lunch and 1 Day jungle hiking to Meru waterfalls. We highly recomend the company.

David   –  
Spain ES
Visited: March 2023 Reviewed: Mar 19, 2023

Email David  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

The tour was great! Our guide Andrew made an amazing job and he was always giving us his best to make sure we were enjoying the experience. The accommodations were simple but clean and comfortable and the meals were also very good. We saw a lot of animals and had a great time!

Liu   –  
Germany DE
Visited: March 2023 Reviewed: Mar 25, 2023

Email Liu  |  20-35 years of age  |  Experience level: first safari

Wonderful trip and my itinerary can even be customed.
5/5

Visiting Kilimanjaro is always my dream since I was a child and usually i don't like to spend over 5 days for travelling. I scanned a lot of itineraries on Safiaribookings but it was really hard to find a suitable one. When I tried to contact Blue Mountain Trekking Safaris, Ann told me that she can help to manage all and with a very reasonable price. During this trip, Ann patiently answered all my concerns, and the drivers Cyrus Kabrio and Brian were very nice. It was cloudy in the first day when I was in Amboseli, I was so upset because I was afraid I would not see the Kilimanjaro but Cyrus promised me I can see it and the magic was I really saw it in the first evening and second morning. I am grateful to all of you to help me to realize my dream.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 59
  • 4 star 1
  • 3 star 1
  • 2 star 2
  • 1 star 6
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