Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 38
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 41 Reviews
Katie   –  
United States US
Visited: February 2025 Reviewed: Feb 9, 2025

Email Katie  |  35-50 years of age  |  Experience level: 2-5 safaris

Rwanda Eco Company and Safaris is professional, provides great communication, and has a great guide.
5/5

We had a fabulous day tour to Akagera National Park from Kigali. Rwanda Eco Company and Safaris provided great communication leading up to the tour. Thank you, Jules! Our driver/ guide, Shadady, is one of the best guides we've ever had. His safe driving and communication about what to expect for the day were top notch. Shadady worked to ensure we saw a variety of animals, checked in with us about our interests, and provided interesting information about the wildlife as well as about Rwanda. This was such a positive experience--one we will remember for a long time to come. We'll happily book again with Rwanda Eco Company and Safaris.

Barbara and Georg   –  
Germany DE
Visited: February 2025 Reviewed: Feb 8, 2025

Email Barbara and Georg  |  65+ years of age  |  Experience level: 2-5 safaris

Everything perfect from the first question till Good bye after 3 days akagera
5/5

Communication with the company as I like it, service perfect, everything worth the money, 7 o clock from the Hotel in Kigali with a comfortable car, having a coffee and nice restrooms after an hour drive, coming to Ruzizi Tented Lodge - a dream place! - having the first game drive, elefants, hippos, playing baboos, aboat trip with lots of birds , elefants again, crocodils,.. Our Guide Emile really excellent! driving next day - so many animals so close to see, an interessting night drive seeing a huge group of buffeloes and for an extra highligth the lions on the last day. After all this amazing experience we booked a walking safarie - don´t miss this adventure!

Britany   –  
United States US
Visited: September 2024 Reviewed: Sep 8, 2024

Email Britany  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

Reginal was simply amazing. He always responded promptly day and night to all 623 questions I had. He booked a great driver with excellent knowledge of Rwanda to drive us to our gorilla trek. The driver even introduced my son to local residents and children that he played soccer with. Great company with wonderful, helpful people. Thank you for everything!

Bo & Sego   –  
Iceland IS
Visited: August 2024 Reviewed: Sep 8, 2024

Email Bo & Sego  |  20-35 years of age  |  Experience level: first safari

Nice tour operator
5/5

We had a great 3 day trip with driver and tour guide Emile. He was professional, humble, patient and very sweet. He wanted to make sure we got the best game experience possible. We are happy and satisfied with our safari trip. Thank you Emile! ☺️

Shauna   –  
United States US
Visited: September 2024 Reviewed: Sep 3, 2024

Email Shauna  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect Trekking Experience Because of Coordinated, Professional Team
5/5

Rwanda Eco Company was a communicative, professional team that made my gorilla trekking experience in Volcanoes Park absolutely fantastic. My guide, Emile, was punctual, so knowledgeable about everything Rwanda-related, and happy to answer my endless questions about the country. When we arrived at the park for trekking, he recommended I hire a porter and explained why (supports the community, people have unknown reactions to the altitude, etc), which ended up being a VERY wise decision - my trek went from medium to hard when the gorillas moved. The trekking itself was life-changing and exhausting. So it was a relief to see Emile patiently waiting when I returned six hours later, and he was ready to lend a helping hand with translating for some post-trek shopping. We went to a fabulous lunch place, after which, I was dropped off at my hotel. I have to say, one of the best things about this company was the mere fact that they provided my guide’s name and phone number prior to my arrival in... Read more Rwanda AND Emile was so responsive via phone. It made all the difference in feeling secure about planning a trip from across the globe. Overall, this was an easy to plan, fulfilling experience that I will remember forever. Thank you, Rwanda Eco Company!

Anna   –  
Germany DE
Visited: October 2023 Reviewed: Nov 14, 2023

Email Anna

Very friendly and responsive
5/5

I did the Gorilla Trekking tour with the company. The tour was very well organised and the guide Damascen was very friendly and helpful. I would book with this company again.

Dean Young   –  
New Zealand NZ
Visited: August 2023 Reviewed: Aug 20, 2023

Email Dean Young  |  35-50 years of age  |  Experience level: 2-5 safaris

Trustworthy and reliable tour company.
5/5

We had been eagerly looking forward to our 14-day Rwanda Safari, a journey promised to be full of incredible wildlife encounters, stunning landscapes, and unforgettable experiences. Unfortunately, our trip couldn’t happen due to a medical event that left one of our party unable to travel. However, I must commend the Rwanda Eco Safari and Fred Odyek for their professionalism and trustworthiness throughout this difficult situation.
From the beginning, Rwanda Eco Safari had been attentive and responsive in helping us plan the perfect safari. They provided a detailed itinerary that showcased Rwanda's incredible biodiversity, including visits to national parks, wildlife reserves, and cultural sites.
Regrettably, prior to the trip, a member of our party experienced a major medical event that prevented us from undertaking the safari as planned. We were devastated to miss out on this trip of lifetime that we had been eagerly anticipating. In this challenging moment, Rwanda Eco Safari truly... Read more stepped up, Fred Odyek’s swift response and support were truly commendable, and we felt reassured despite the unfortunate circumstances.
One of the most impressive aspects of the Rwanda Eco Safari service was their commitment to transparency and fairness. They understood the situation and promptly initiated discussions about possible refunds for deposit that we had already paid. Fred Odyek’s straightforward communication and willingness to address our concerns demonstrated Rwanda Eco Safari’s integrity and reliability.
In conclusion, whilst our trip to Rwanda didn't unfold, Rwanda Eco Safari exceptional service and commitment to customer satisfaction truly stood out. We remain hopeful that we will have the opportunity to make it to Rwanda in the future to experience the incredible wildlife and landscapes that we missed out on this time. If you're considering a safari in Rwanda with a trustworthy and reliable tour company, I would wholeheartedly recommend reaching out to Rwanda Eco Safari.

Marian   –  
Spain ES
Visited: May 2023 Reviewed: May 22, 2023

Email Marian  |  20-35 years of age  |  Experience level: first safari

Amazing!
4/5

We done 2-days safari Akagera Park. Doubtless, our guide was the best part of our trip, is name was Vincent. He was reaally kind with us, is a very great driver and he as a exceptional view to spot animals!
The Lodge was amazing and everything was included except drinks! Definitwly, we would repet with them!!

Casey   –  
South Africa ZA
Visited: October 2022 Reviewed: Oct 12, 2022

Email Casey  |  35-50 years of age  |  Experience level: over 5 safaris

Exceptional from beginning to end.
5/5

Exceptional service from beginning to end. Fred and his team are absolute professionals. Will certainly be using their services again.

Maciej   –  
Poland PL
Visited: June 2022 Reviewed: Jul 23, 2022

Email Maciej  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent choice as a tour consultant for East African safaris!
5/5

Highly recommend Fred and the rest of Rwanda Eco team! We went on a two-week safari in Uganda and Tanzania. Our tour guides were really helpful and knowledgeable: we had some interesting conversations about topics ranging from political and economic situation to environmental protection and the effectiveness of conservational efforts in Uganda. On the office/operational side side of things, Fred turned out to be a splendid tour consultant: his recommendations about lodges couldn’t have been more right (definitely follow his advice if he recommends Nkuringo Lodge in Bwindi!). More importantly still, he has been available instantly every time we needed his support (includings a few times late at night), advising us and efficiently resolving the challenges that turned up on the way.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 38
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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