Reviews

Sort By: Date Most Helpful 21-30 of 36 Reviews
Nisha   –  
United States US
Visited: April 2022 Reviewed: Apr 2, 2022

Email Nisha

A well organized trip that made for an amazing encounter with Gorillas
5/5

Rwanda Eco company was very responsive and the 1 day gorilla trekking was good value for money. They made everything really easy and were really helpful in ensuring we had a great day of trekking . Would definitely use them again.

Bethany   –  
United States US
Visited: December 2021 Reviewed: Dec 25, 2021

Email Bethany  |  20-35 years of age  |  Experience level: first safari

Excellent Experience
5/5

We did a 1 day Akagera Safari with Rwanda Eco Company and had a great experience! I had really wanted to add the boat trip and they had no problem making that happen. They also picked us up and just made everything really easy and relaxing. We didn't see everything we would have liked to see (we knew seeing a Black Rhino would be a small miracle) but we did see lions, elephants, buffalo, hippos, tons of giraffes and zebras up close, and so many birds. I would highly recommend this company - mora koze Baptiste and team!

Matteo   –  
United Kingdom UK
Visited: January 2020 Reviewed: Jan 21, 2020

Email Matteo  |  35-50 years of age  |  Experience level: first safari

Memorable, exciting, relaxing
5/5

Reginal, my tour operator representative, got in touch few minutes after requesting a quote for the tour and the communication that followed was excellent and very fast.
He booked me in with little notice and the morning after he picked me at the hotel with Isaac, the tour guide.
The guide did an amazing job, funny, good driver, with extent knowledge of the park and it’s animal. I enjoyed my time with him, and his unique sense of humour.
I feel confident to recommend the Akegera tour to everyone who wish to discover Rwanda and its wildlife.
Matteo

Komoni David   –  
Nigeria NG
Visited: October 2019 Reviewed: Nov 8, 2019

Email Komoni David  |  20-35 years of age  |  Experience level: first safari

Excellent service delivery
5/5

Response time from the team was impeccable. Our tour guide was friendly and professional during our tours, vehicles used for transfer were top notch.

In summary, I will recommend them to anyone traveling to Rwanda

Yuta Yamazoe   –  
Costa Rica CR
Visited: September 2019 Reviewed: Nov 5, 2019

Email Yuta Yamazoe  |  20-35 years of age  |  Experience level: over 5 safaris

Nice and Realiable Company!
5/5

This company organized our tour for Rwanda and Brundi.

Tour was excellent! (The guide, Arrangment of transportation, restaurant, time control etc..)

If I go to Rwanda, Uganda, Brundi or other african countries near these countries, I definitly would ask to this company for arrangement of the tour.

Thank you so much for your excellent job! Mr. Reginal and Odyek!

Britany   –  
United States US
Visited: September 2024 Reviewed: Sep 8, 2024

Email Britany  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

Reginal was simply amazing. He always responded promptly day and night to all 623 questions I had. He booked a great driver with excellent knowledge of Rwanda to drive us to our gorilla trek. The driver even introduced my son to local residents and children that he played soccer with. Great company with wonderful, helpful people. Thank you for everything!

Bo & Sego   –  
Iceland IS
Visited: August 2024 Reviewed: Sep 8, 2024

Email Bo & Sego  |  20-35 years of age  |  Experience level: first safari

Nice tour operator
5/5

We had a great 3 day trip with driver and tour guide Emile. He was professional, humble, patient and very sweet. He wanted to make sure we got the best game experience possible. We are happy and satisfied with our safari trip. Thank you Emile! ☺️

Shauna   –  
United States US
Visited: September 2024 Reviewed: Sep 3, 2024

Email Shauna  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect Trekking Experience Because of Coordinated, Professional Team
5/5

Rwanda Eco Company was a communicative, professional team that made my gorilla trekking experience in Volcanoes Park absolutely fantastic. My guide, Emile, was punctual, so knowledgeable about everything Rwanda-related, and happy to answer my endless questions about the country. When we arrived at the park for trekking, he recommended I hire a porter and explained why (supports the community, people have unknown reactions to the altitude, etc), which ended up being a VERY wise decision - my trek went from medium to hard when the gorillas moved. The trekking itself was life-changing and exhausting. So it was a relief to see Emile patiently waiting when I returned six hours later, and he was ready to lend a helping hand with translating for some post-trek shopping. We went to a fabulous lunch place, after which, I was dropped off at my hotel. I have to say, one of the best things about this company was the mere fact that they provided my guide’s name and phone number prior to my arrival in Rwanda AND Emile was so responsive via phone. It made all the difference in feeling secure about planning a trip from across the globe. Overall, this was an easy to plan, fulfilling experience that I will remember forever. Thank you, Rwanda Eco Company!

Anna   –  
Germany DE
Visited: October 2023 Reviewed: Nov 14, 2023

Email Anna

Very friendly and responsive
5/5

I did the Gorilla Trekking tour with the company. The tour was very well organised and the guide Damascen was very friendly and helpful. I would book with this company again.

Dean Young   –  
New Zealand NZ
Visited: August 2023 Reviewed: Aug 20, 2023

Email Dean Young  |  35-50 years of age  |  Experience level: 2-5 safaris

Trustworthy and reliable tour company.
5/5

We had been eagerly looking forward to our 14-day Rwanda Safari, a journey promised to be full of incredible wildlife encounters, stunning landscapes, and unforgettable experiences. Unfortunately, our trip couldn’t happen due to a medical event that left one of our party unable to travel. However, I must commend the Rwanda Eco Safari and Fred Odyek for their professionalism and trustworthiness throughout this difficult situation.
From the beginning, Rwanda Eco Safari had been attentive and responsive in helping us plan the perfect safari. They provided a detailed itinerary that showcased Rwanda's incredible biodiversity, including visits to national parks, wildlife reserves, and cultural sites.
Regrettably, prior to the trip, a member of our party experienced a major medical event that prevented us from undertaking the safari as planned. We were devastated to miss out on this trip of lifetime that we had been eagerly anticipating. In this challenging moment, Rwanda Eco Safari truly stepped up, Fred Odyek’s swift response and support were truly commendable, and we felt reassured despite the unfortunate circumstances.
One of the most impressive aspects of the Rwanda Eco Safari service was their commitment to transparency and fairness. They understood the situation and promptly initiated discussions about possible refunds for deposit that we had already paid. Fred Odyek’s straightforward communication and willingness to address our concerns demonstrated Rwanda Eco Safari’s integrity and reliability.
In conclusion, whilst our trip to Rwanda didn't unfold, Rwanda Eco Safari exceptional service and commitment to customer satisfaction truly stood out. We remain hopeful that we will have the opportunity to make it to Rwanda in the future to experience the incredible wildlife and landscapes that we missed out on this time. If you're considering a safari in Rwanda with a trustworthy and reliable tour company, I would wholeheartedly recommend reaching out to Rwanda Eco Safari.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 36
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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